Monthly Archives: September 2010

Delta Enhancing Domestic Schedules in Key East Coast Business Markets

Delta Air Lines (NYSE: DAL) this fall is continuing to focus on enhancing flight schedules in key business markets, with added service planned between 21 cities and Washington, D.C. or New York.

The schedule enhancements do not affect Delta’s previously announced capacity guidance for 2010 and 2011.

Fall schedule highlights include:

Increased service at Washington-Reagan National Airport, with new or increased service to nine cities beginning Oct. 31.

Enhanced domestic and international service at LaGuardia and JFK airports in New York, with new or expanded service to 12 cities beginning Sept. 7.

“As we plan our schedules for the fall, we continue to be focused on connecting communities of all sizes to the nation’s top business markets,” said Bob Cortelyou, Delta’s senior vice president – Network Planning. “From New York to Washington to Chicago to Los Angeles, we have continued to optimize flight schedules for our business customers without adding additional aircraft.”

Washington, D.C.

With its convenient location near central Washington, D.C., Reagan National Airport is the area’s preferred airport for business travelers. On Oct. 31, Delta will launch new nonstop service from the airport to Hartford, Conn.; Columbus, Ohio; Jacksonville, Fla.; Orlando, Fla.; Miami, Fla.; Tampa, Fla.; and St. Louis, for a total of 21 new daily nonstop flights to Reagan National.

In addition, Delta’s existing service from Reagan National to Boston will be expanded with five additional daily frequencies for a schedule of 12 flights each day, while Delta’s service to Indianapolis will be expanded from two to three daily flights.

As part of the schedule realignment, Delta will be discontinuing service between Reagan National and Huntsville, Ala.

When the schedule upgrade is complete, Delta will serve 22 cities nonstop from Reagan National, compared with 16 in the fall of 2009.

More details on the schedule enhancements at Washington-Reagan are available at These flights will be available for sale to customers via and other ticketing channels beginning Saturday, July 31.

New York

As previously announced, Delta this fall is continuing its expansion at New York’s LaGuardia and JFK Airports as part of its efforts to grow in the nation’s most competitive travel market. Beginning Sept. 7, Delta will offer new or expanded domestic service from New York to Nashville, Tenn.; St. Louis; Norfolk, Va.; Richmond, Va.; Kansas City, Mo.; San Antonio; Cleveland; Charlotte, N.C.; Orange County, Calif.; Baltimore; Montreal and Toronto. Routes will be operated from either LaGuardia or JFK airports. More details are available at

Delta also recently launched an expansion of its Delta Shuttle business product with new service between New York-LaGuardia and Chicago O’Hare.

“We remain committed to providing leading service for our customers in New York, with a variety of new travel options in the nation’s No. 1 business market,” Cortelyou said. “We are focused on improving the travel experience at our key New York airports on the ground and in the air.”

During the past four years, Delta has added 40 new destinations from LaGuardia and JFK combined, expanded BusinessElite service to transcontinental flights from JFK to Los Angeles and San Francisco, reintroduced “Red Coats” as customer service ambassadors at LaGuardia and JFK, added 2,000 jobs across New York state, and announced increased First Class service to six mid-sized cities in the Southeast and Midwest.

A portion of travel for some itineraries may be on Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America dba Delta Shuttle and SkyWest.

Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 369 destinations in 67 countries on six continents. Headquartered in Atlanta, Delta employs more than 70,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 45 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at

SOURCE Delta Air Lines

2010 AH&LA Lodging Survey Identifies Key Trends in Amenities, Facilities, Programs

Washington, September 2010 – The new American Hotel & Lodging Association (AH&LA) 2010 Lodging Survey, the most comprehensive industry-wide survey of its kind, polled 9,000 U.S. hotel properties regarding in-room amenities, security and technology features, food and beverage options, guest services, sustainability, property offerings, and much more to give hoteliers an detailed analysis of the industry at large. Funded by the American Hotel & Lodging Educational Foundation (AH&LEF) and conducted by STR, the survey is conducted every two years to track notable trends in all segments of U.S. hotels in more than 100 areas.

Among the many major findings, the survey revealed the following:

New technologies are becoming more common:

– For the first time hotels were asked if they utilize social networking sites for marketing purposes; although upper-end hotels appear more apt, 75 percent of respondents do;

– Wireless Internet access rose to 94 percent, up from 91 percent in 2008;

Hotels are getting healthier:
– The number of hotels with exercise equipment in rooms nearly tripled to 17 percent, from six percent in 2008; 83 percent have an exercise room/health and fitness facility, up from 63 percent in 2004;

– Fifty-six percent have 100 percent non-smoking rooms, an 18 point increase from 2008; 38 percent make allergy free rooms available, up from 24 percent;

Properties are becoming greener:
– Properties using energy-efficient lighting jumped from 68 percent in 2008 to 88 percent;

– Appearing on the survey for the first time, 44 percent of participants said they have or are working toward a green certification.

“Due to its large sample size and the sophisticated analytic breakdown by market segment, the 2010 Lodging Survey provides the largest representative sampling and view of trends in the American lodging industry,” said AH&LA President/CEO Joseph A. McInerney, CHA. “Not surprisingly, there were large upticks in both technology and sustainability as hotels continue to cater to guests’ interest in these two areas.”

AH&LA members can download a copy of the 2010 Lodging Survey via the Members Only section of the AH&LA Website, Individual data points are available for sale for $250 each from the AH&LA Information Center at (888) 743-2515. Comparisons can be made dating back to the first AH&LA Lodging Survey in 1988. Press interested in an index of research questions and more detailed statistics can contact Kathryn Potter at (202) 289-3131 or

IMEX America Launches First Wild Card Americas Program

Organisers of IMEX America, the new model trade show for the meetings, events and incentive travel industry in the US, have announced they intend to offer two free ‘Wild Card’ places come the show’s launch on October 11th next year.

As a result, the IMEX Americas Wild Card program is now open to applications from emerging destinations, or new venues in such destinations, that have not previously attended an international trade show within the meetings, events and incentive travel industry. The program gives them the chance to win one of two free exhibition places plus a full marketing support package which utilises IMEX’s extensive knowledge of the global meetings market. To qualify to enter, destinations from North America, South America or the Caribbean must be able to prove they have both the ambition and sufficient infrastructure to support business from the sector.

As Carina Bauer, IMEX Group CEO explains: “This is a terrific opportunity for destinations or venues that have sound experience, perhaps in the leisure tourism sector, but who want to secure business from the meetings and incentive travel market. We have run a similar program at our Frankfurt show for many years and several winners from the past are now well established in the marketplace as a result. They made excellent use of their prize to launch themselves onto the world stage and used the power of the ‘IMEX effect’ to become a fully fledged supplier to the international meetings and incentive travel market. The Wild Card program will put destinations in front of thousands of high quality US and international buyers in a way that most can only dream of when they are first getting established.”

Winners of each of the Wild Card places will have the chance to exhibit on a dedicated ‘Wild Card’ booth at the Las Vegas show. They will also receive a free support package that includes complimentary accommodation, as well as extensive pre-show marketing advice from a dedicated IMEX America advisor and exposure to the market-place.

The first IMEX America will take place at the Sands Expo at the Venetian/Palazzo, Las Vegas on October 11 – 13 2011. The trade show, which will be organised by the IMEX Group, has a unique model built around a program of 2000 carefully screened hosted buyers. The IMEX hosted buyer model will ensure that 80 per cent of buyers are from the US and 20 per cent from other world markets. To qualify to attend the show as a hosted buyer, each individual must prove they place business both within the US and internationally. IMEX America is also unique thanks to the scale and depth of its industry partnerships which includes Strategic Partner, MPI; plus a broad coalition of industry support including DMAI, Site, PCMA, ASAE, ICCA, ACTE and more.

Destinations or venues from across the United States, South America and the Caribbean are invited to enter the Wild Card program free of charge using an online application form. See for more information.

The closing date for entries is 1 June 2011.

Crowne Plaza Times Square Offers Small Meetings Savings

NEW YORK – September 2010 – With fiscal belt tightening still the modus operendi of corporate America, the Crowne Plaza Times Square ( has developed a creative solution for day long small meetings in New York City, which represents a 35 percent savings over customary banquet pricing. The comprehensive Mini- Meeting Package for gatherings up to 20 offers: room rental; mini-continental breakfast;, mid-morning and mid-afternoon coffee breaks; as well as a three-course lunch in the hotel’s popular Brasserie 1605 ( just $149 per person. It is the restaurant lunch that makes the package particularly attractive to planners / hosts, who benefit from that 35 percent savings, and to attendees who relish the freedom of movement and culinary choice it affords. They appreciate the opportunity to retire to the retro-chic restaurant with its stunning views over Times Square, where they dine from a menu boasting tempting choices.

The menu for the Crowne Plaza Times Square’s Mini-Meeting Package starts with a choice between the soup of the day or house salad, followed by a selection of six entrees – salmon burger, Reuben, lobster roll, grilled veggie melt or turkey club. Dessert and a non-alcoholic beverage are also included.

“We are very sensitive to companies’ financial constraints so it is incumbent on us to be resourceful in pricing our programs without sacrificing the experience our clients deserve,” notes Michael Silberstein, general manager of the Crowne Plaza Times Square. “Utilizing the restaurant for small groups meeting in the hotel enables us to do just that.”

The Crowne Plaza Times Square boasts 32 stylishly appointed function spaces – representing more than 23,000 square feet – 23 of which are appropriate for taking advantage of the Mini-Meeting Package (some with further enhanced by natural light). Although the package is for groups up to 20, the hotel can accommodate as many as 700 in the larger of its two ballrooms.

For information or to plan a function, please call the hotel’s sales office 212-315-6105.

The Crown Plaza Times Square sits at the crossroads of the world ready to welcome the most discerning travelers after a recent $85 million renovation. The hotel boasts 770 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage™ beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. On-site options abound, including working-out in the 15,000 square foot fitness facility, cocktails in the Broadway 49 Bar & Lounge and dining on contemporarily comforting American food at Brasserie 1605. For more information and reservations call: (800) 972 3160 or 212-977-4000.

The Wigwam Golf Resort & Spa in Arizona Accepted As Member of Associated Luxury Hotels

. . . New Ownership and Management Revitalize Legendary Meeting & Incentive Resort With $8 Million Renovation

WASHINGTON, DC – The legendary Wigwam Golf Resort & Spa in the greater Phoenix area (Litchfield Park, Arizona), has been accepted as the newest member of Associated Luxury Hotels International (ALHI). As a new member, the resort now receives dedicated National Sales services and support by ALHI’s National Sales team throughout North America. The Wigwam Golf Resort & Spa is now owned by JDM Partners, and managed by Destination Hotels & Resorts, which has several of its leading hotels in the ALHI membership.

“We’re truly pleased to have the renowned Wigwam Golf Resort & Spa back in the national picture as an incredible meeting and incentive option, and again as part of the ALHI membership,” said David Gabri, president and CEO of ALHI. “Wigwam’s beautiful setting and timeless appeal in the popular Phoenix area will be even further enhanced when the resort completes an extensive $8 million makeover this fall, making it a truly outstanding meeting and incentive resort. The resort offers extensive meeting space, beautiful outdoor venues, incredible golf, a world-class spa, and wonderful dining experiences and event culinary expertise.”

Gabri added, “Wigwam complements the already star-studded ALHI portfolio options in the Arizona desert regions, which includes the exquisite new InterContinental Montelucia Resort & Spa in Scottsdale, the popular and newly-renovated Arizona Grand Resort in Phoenix, the luxurious and sophisticated Royal Palms Resort and Spa, and the famed AAA Five-Diamond Fairmont Scottsdale Princess. All are served by the Phoenix Sky Harbor International Airport. Add to this the award-winning Loews Ventana Canyon in Tucson, and planners have outstanding options from which to choose. Our ALHI National Sales team is ready and eager to help planners identify the best Arizona solution to suit their programs’ needs.”

The Wigwam Golf Resort & Spa, which recently celebrated its 80th anniversary, is located in the West Valley of Phoenix. Combining casual elegance with the charm of authentic Arizona, Wigwam offers 331 guest rooms (including 72 spacious suites) with beautiful Southwestern décor, 43,000 square feet of indoor meeting space (including the 10,800-square-foot Wigwam Ballroom), 54 holes of championship golf, the luxurious Red Door Spa by Elizabeth Arden, three pools, nine tennis courts, a fitness center, three restaurants (including the AAA Four-Diamond Red’s Steakhouse and the legendary Arizona Kitchen), and three lounges.

The $8 million renovation, slated for completion by October 2010, includes major enhancements to the lobby and main entrance; a new lobby lounge area; a brand new modern pool complex; refurbishment of the restaurant at the golf clubhouse; a new outdoor lawn area for events and functions; and new carpet and soft goods in all guest rooms, that were just remodeled within the past two years. In addition, the project includes an updated makeover of Red’s Steakhouse, slated for completion in December 2010.

Established in 1986, ALHI ( is a prestigious dues-based membership organization which provides dedicated National Sales services exclusively for its distinctive membership and portfolio of more than 125 Four- and Five-Diamond quality hotels and resorts worldwide, at no cost to planners’ organizations.

ALHI’s portfolio provides over 100,000 rooms and 10 million square feet of meeting space for meetings, conventions and incentive/recognition programs. Members include Four- and Five-Diamond meeting and incentive resorts, incomparable city hotels, exclusive smaller hotels, golf resorts, historic and landmark properties, island destinations, resorts with spas, properties in international destinations, and hotels with gaming and entertainment, all with a dedicated focus on serving the group markets.

For a complete list of ALHI’s entire worldwide portfolio, visit, and preview details of ALHI’s impressive portfolio, as well as information on the nearest ALHI National Sales office and professional near you.

ALHI has 16 professionally-staffed National Sales Offices to serve, with locations in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, Louisville, New York City, North Carolina, Orange County (CA), Orlando, Philadelphia, Richmond, San Diego, Toronto and Washington, DC. Go to to identify the “ALHI Contacts” sales professionals in your state/area.

To inquire about a potential meeting at any of the ALHI member properties, contact your nearest ALHI National Sales Office, call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit

FY2011 Federal Per Diems Announced


The U.S. General Services Administration (GSA) announced the new Fiscal Year 2011 (FY2011) federal per diem rates, which take effect October 1, 2010, and run through September 30, 2011.

The standard Continental United States (CONUS) per diem rate for lodging applies to destinations that are not listed as specific destinations. That rate, which is reviewed every three years, increased to $77 per night. GSA noted that with the increase in the standard CONUS lodging rate, several areas that had previously been non-standard areas obtained the standard CONUS rate of $77 for lodging in FY2011. The last adjustment to the standard CONUS rate was made in fiscal year 2008, establishing the nightly lodging rate at $70, which has been in effect since 2005.

Despite the increase in the standard CONUS rate, GSA noted that its data on average daily rate (ADR) for hotel rooms clearly indicates the deep negative impact the economic downturn has taken on the lodging industry, showing a 5.73% decrease of the estimated lodging costs as compared to FY2010. In contrast, FY2010 had a slight increase of 0.6% over the previous year, while FY2007-09 had an estimated average increase in lodging costs of 6.8%.

Some examples of non-standard area lodging rate changes for FY2011 include:

• New York City (Manhattan) fall high season: reduced to $269 from FY2010 $340
• Colorado Springs: reduced to $84 from FY2010 $88
• Las Vegas: three seasons reduced to one, rates down from FY2010 high of $118 to $93
• Miami, Fla., for the Miami-Dade area mid-season: down to $151 from FY2010 $152
• Chicago, Ill., early summer area high season: reduced to $166 from FY2010 $211
• Charleston, SC: down to $132 from FY2010 $142
• Los Angeles, Calif.: reduced to $123 from FY10 $135
• Kansas City, Mo: down to $99 from FY2010 $107
• Cincinnati, Ohio: unchanged from FY2010 at $115
• Seattle, Wash: reduced to $139 from FY2010 $159

GSA establishes federal per diem rates by using market data provided by Smith Travel Research in order to establish rates that reflect the market where those rates apply. Although federal per diem rates cannot formally be appealed by business representatives, GSA does have the ability to review and modify the rates.

AH&LA is advising members who believe their localities may be undervalued in the FY2011 per diem rate schedule with a number of helpful suggestions that can be found within this past AH&LA Advisory. The complete FY2011 rates can be viewed at the GSA per diem Website,

All Ten Bay Area Kimpton Hotels Earn Prestigious Green Seal Certification

Hotels Celebrate Milestone with San Francisco Mayor Gavin Newsom at “Glow Green with Kimpton” at the Sir Francis Drake Hotel

SAN FRANCISCO, Calif., On Thursday, August 26, Kimpton Hotels & Restaurants CEO Mike Depatie, President and COO Niki Leondakis and San Francisco Mayor Gavin Newsom announced that all of Kimpton’s 10 Bay Area hotels have been awarded the prestigious GS-33 Green Seal™ Silver certification in their pursuit for environmental responsibility. With 41 of its 50 hotels in 22 major metropolitan cities having already received certification, Kimpton is on the verge of becoming the first lifestyle boutique hotel company in the U.S. to attain 100 percent Green Seal certification at the Silver level or higher.

On August 26, Kimpton invited San Francisco locals to “Glow Green” by trading in a standard light bulb for a new Philips Marathon Energy Saving bulb at any of its 10 certified hotels. Those exchanging bulbs will also be rewarded with organic sweet treats from Kara’s Cupcakes, which will be driving its “Karavan” around town throughout the day. The first 1,000 people who can track down the “Karavan” via Twitter and Facebook will receive complimentary cupcakes.

“We are so proud of our San Francisco hotels for achieving such an important and ambitious goal,” said Mike Depatie, chief executive officer for Kimpton. “This certification reaffirms for our guests and each hotel in our collection the impact our shared contribution makes on individual communities and the planet overall.”

“Tourism and hospitality is the number one industry in San Francisco, and companies like Kimpton are creating vital jobs and revitalizing our local economy,” said Mayor Newsom. “Going green provides a competitive marketing advantage in the age of the green economy, and Kimpton is taking a bold step forward with attaining 100 percent Green Seal certification.”

The San Francisco properties that have achieved the Green Seal certification include: Argonaut Hotel, Cypress, Harbor Court, Monaco San Francisco, Triton, Palomar San Francisco, Prescott, Serrano, Sir Francis Drake and Tuscan Inn. This accolade is an important achievement for Kimpton since the company is headquartered in San Francisco, a city that has long been at the forefront in the promotion of environmental stewardship.

Green Seal certification is a significant third-party validation of Kimpton’s more than 100 environmentally responsible operational practices under the company’s EarthCare program, and allows Kimpton to more effectively measure its nationwide reductions in waste, energy and water consumption. To qualify for GS-33 Green Seal certification, a hotel must demonstrate sustainable practices in the following areas:

• Waste minimization, reuse and recycling
• Energy efficiency, conservation and management
• Management of fresh water resources
• Waste water management
• Hazardous substances
• Environmentally sensitive purchasing

Kimpton’s innovative EarthCare initiatives date back to the company’s inception in 1981 and include several industry firsts such as in-room recycling bins and the use of non-toxic cleaners nation-wide. Diners at Kimpton Restaurants have access to increased sustainably produced wine selections on menus, can take advantage of in-house purified water through a national partnership with Natura® and enjoy sustainable seafood dishes in accordance with Monterey Bay Aquarium’s Seafood Watch program. Kimpton is a partner of Trust for Public Land and The Nature Conservancy to support its “Plant a Billion Trees” campaign.

For more information on Green seal’s Lodging Standard, visit: To learn more about EarthCare and Kimpton Hotels & Restaurants, visit,, or

San Francisco-based Kimpton Hotels & Restaurants, a collection of boutique hotels and chef-driven restaurants in the US, is an acknowledged industry pioneer and was the first to bring the boutique hotel concept to America. Founded in 1981 by Bill Kimpton, the company is well-known for making travelers feel welcomed and comfortable while away from home through intuitive and unscripted customer care, stylish ambience and having a certain playfulness in its approach to programs and amenities. Each hotel provides a range of exciting culinary experiences through locally-loved, top-rated, destination, chef-driven restaurants. Kimpton leads the hospitality industry in ecological practices through its innovative EarthCare program that spans all hotels and restaurants. Market Metrix, a recognized authority and leader in feedback solutions, consistently ranks Kimpton above other hotel companies in luxury and upper upscale segments for customer satisfaction. Privately held Kimpton operates 50 hotels and 51 restaurants in 16 states. For more information visit or call 1-800-KIMPTON.

Green Seal, a non-profit based in Washington D.C., has been identifying products and services that protect the environment and human health since 1989. The Green Seal mark appears on over 3600 environmentally sustainable products and services, and Green Seal is accredited by the American National Standards Institute. The independent organization focuses on certification to its leadership standards, avoiding any conflict of interest that may arise from recommending products or consulting with applicants. For more information and a list of all Green Seal certified products and services, visit

Hilton Garden Inn Yuma/Pivot Point Conference and Event Center Welcome New DOSM

YUMA, Arizona., – The Hilton Garden Inn – Yuma is pleased to welcome Sherri Sheeran as Director of Sales & Marketing. Sherri comes from Colorado Springs, CO and brings over 25 years experience in the hospitality industry. Prior to this position, Sherri has worked as a Director of Sales & Marketing at the Antlers Hilton Colorado Springs, CO., Cornhusker Marriott, Lincoln, NE and The Sheraton Hotel, Colorado Springs, CO.

“We searched for several months, and after interviewing a myriad of candidates, Sherri was the best fit for this property and this community.” said Ken Hammac, General Manager of the Hilton Garden Inn- Yuma. “We are very happy to have Sherri on the team.”

Sherri can be reached at
The four-story Hilton Garden Inn Yuma features guestrooms and suites offering the Garden Sleep System® bed; ergonomic Mirra® chair by Herman Miller; complimentary wired and Wi-Fi high speed Internet access; high definition 37” flat screen television; and a clock that allows guests to play their MP3 player. The hotel also features a complimentary 24-hour business center; a comfortable lounge area to enjoy a cup of coffee in the morning or unwind at the end of the day; and four meeting rooms (and is adjacent to the Pivot Point Conference Center with more than 19,500 square feet of conference space) for a combined total of 21,000 square feet of flexible meeting space — ideal for meetings, social events and wedding receptions boasting one of the largest out of door event “Colorado Riverfront” destinations in the Southwest.
For dining options, the hotel features the Great American Grill® restaurant offering freshly prepared breakfast, lunch, dinner and evening room service. The hotel also offers the 24-hour Pavilion Pantry® convenience mart with a selection of refrigerated, frozen and microwaveable packaged items, and sundries.

Recreational facilities at the hotel include an outdoor heated swimming pool; complimentary deluxe fitness center featuring Precor® cardio and strength equipment; and Stay Fit Kits® that can be checked out from the hotel front desk and enable guests to do yoga, Pilates and core workouts in the privacy of their guestroom or in the workout facility.

“Making it the ideal choice of leisure and business travelers, the Hilton Garden Inn Yuma/Pivot Point is ideally situated minutes from the California and Mexico borders, near The Camel Farm, Cloud Museum, Country Junction, Yuma River Tours, Segwayuma Tours, Yuma Valley Shopping Mall, Yuma Territorial Prison State Park, Q-Quechan Casino and within a few miles of nearby businesses including Gowan, Shaw Industries, Raytheon, Johnson Controls, Northrop Grumman, General Motors, Lockheed Martin, Fresh Express, Textron, the only U.S. Marine Air Corps Base, BAE Systems, General Dynamics, Alliance Tech Systems and one of the largest agricultural markets in the Southwest,” said Ken Hammac, hotel general manager.

The Hilton Garden Inn Yuma/Pivot Point participates in Hilton HHonors®, the only guest rewards program that offers Points & Miles® and No Blackout Dates on rewards stays. Members of the Hilton HHonors guest reward program can Double Dip® to earn both points and miles for every stay at more than 3,200 Hilton Family hotels worldwide. And with No Blackout Dates or capacity controls, as long as a standard room is available for purchase, members can redeem HHonors points for the stay.

Situated off the I-8 at Giss Road (Exit #1) near First and Madison Avenues in downtown Yuma, the Hilton Garden Inn Yuma/Pivot Point is located at: 310 N. Madison Avenue, Yuma, AZ 85364; phone: 928-783-1500; Fax: 928-783-1540. The hotel is conveniently located five miles from Yuma International Airport, 177 miles from San Diego, 158 miles from Tempe/Phoenix and 176 from Tucson.

Hilton Garden Inn is the award-winning, mid-priced brand that continually strives to ensure today’s busy travelers have everything they need to be most productive on the road — from complimentary wired and Wi-Fi Internet access in all guestrooms and public space and PrinterOn mobile printing to the hotel’s complimentary 24-hour business center to one of the most comfortable beds with the Garden Sleep System®. So whether on the road for personal or business reasons, Hilton Garden Inn offers the amenities and services for travelers to sleep deep, stay fit, eat well and work smart while away from home.

To make reservations or to find out more about the Hilton Garden Inn Yuma/Pivot Point, visit or call the hotel directly.
For more information about Hilton Garden Inn locations throughout North America, Europe and Central America or to find your next getaway, please visit or call 1-877-STAY-HGI.