Monthly Archives: August 2011

Peppermill Resort Spa Casino Earns Prestigious AAA Four Diamond Rating

The Peppermill Resort Spa Casino in Reno, Nevada has earned the prestigious AAA Four Diamond rating for hospitality industry excellence. The rating, which is assigned by the Automobile Club of America, is awarded to hotels featuring upscale accommodations as well as an extensive array of amenities and a high degree of hospitality, service and attention to detail. “We are extremely honored to be part of an elite group of hotel properties to receive AAA’s Four Diamond status,” said Bill Paganetti, President of Peppermill Inc. “The passion, pride and dedication of our staff has made this achievement possible. This is their shining moment.”

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For several years the Peppermill has been mindful to minimize the impact of operations on the environment while maintaining a premier level of service and experience for guests. Harnessed from a geothermal well on the Peppermill’s property, the Resort uses geothermal energy to heat both space and domestic water for the entire Resort. Paganetti stated, “Our expansions, enhancements and energy conservation efforts have culminated to bring guests a redefined resort experience, one we feel privileged to offer and uphold both today and for years to come.”

“We are honored to share this award with the community and our guests – past, present and future. We are committed to offering an exemplary balance of unparalleled service, luxury and value representative of the AAA Four Diamond rating,” said Paganetti. AAA Four Diamond properties represent just 3.6 percent of the 32,000 AAA/CAA approved and Diamond rated properties. More than 52 million members of AAA rely on the diamond rating to assist them when traveling.

Terramar Los Cabos Mexico Selects WMG for U.S. Business Development

Effective September 01, World Marketing Group will provide business development
and representation services in the United
States for Terramar, Los Cabos’ leading

Terramar delivers high quality, leading
edge programs for its clients throughout
Los Cabos. Their expertise in the meetings, incentives, and conference
segments is unsurpassed


World Marketing Group is a B2B sales

Focus on Innovation, Professional Development, Member Engagement at 2011 Annual Meeting

WASHINGTON—During ASAE’s 2011 Annual Meeting & Exposition, August 6-9, more than 5,300 association professionals and industry partners gathered in St. Louis, which is a slight increase from last year. Attendees chose from 120 education sessions led by some of the most renowned association and business leaders, numerous networking events and seven hours of time in the expo hall.

“With attendance up this year, it illustrates the value for association members to continually enhance their skills and knowledge as professionals,” said ASAE President and CEO John H. Graham IV, CAE. “Based on feedback from last year, we added new ways to deliver content with programs like Ignite and Game Changer sessions. We strive to ensure our members are receiving the highest quality professional development they need and deserve.”

The final attendance breakdown includes 2,669 executives, 1,715 exhibitors and 984 other participants, including guests, spouses, press, volunteers, vendors and staff, for a grand total of 5,368 attendees.

A total of 410 companies exhibited at the 2011, occupying 672 booths. The ratio at the expo hall was 61 percent buyers (association staff) to 39 percent sellers (industry partners), which is a strong ratio.

During the annual meeting, the ASAE Foundation raised more than $250,000 through different events, including the 1,944 Classic event attendees, 18 silent auction packages and a golf tournament at The Courses in Forest Park.

ASAE worked with the St. Louis Convention & Visitors Commission to partner with Stray Rescue of St. Louis, and members engaged in volunteer projects and raised $16,500 for the organization. Stray Rescue saves stray animals in need of medical attention, restores them to health, and places them in adoptive homes.

“This year’s meeting was very successful because of the collaboration between ASAE staff, volunteers, leadership and committee members and the entire St. Louis community. St. Louis did a fantastic job with hosting our Annual Meeting, and our members’ noticed the hospitality and left with great memories and a better understanding on what St. Louis has to offer. It was a true partnership,” added Graham. “ASAE also wanted to give back to the local community, and our members succeeded not only in volunteering hours of time, but with monetary donations that benefits a great cause.”

At the Annual Press Conference on Monday, Graham revealed new strategies for innovation and diversity and inclusion as well as the new standards of conduct and a new partnership with Cornell University, which will look at research trends in trade shows.

ASAE will launch the “InnovationTalks” campaign, September 19-23, which will engage the nonprofit and association community to discuss innovation and ask participants to make a commitment to implement it into their work. ASAE is going to provide four grants, up to $10,000 each, to four organizations to explore innovation.

In the Opening General Session, association professionals told their personal stories of what it means to be an association professional and the impact associations have on the country and throughout the world. Tina Brown. Editor of Newsweek magazine The Daily Beast blog, focused on the importance of transferable skills and connections as well as the challenge of balancing trends and telling stories that need to be told. During the Closing General Session, speaker Peter Sheahan, author of the bestselling book, Flip, told attendees to question their assumptions and master the art of storytelling. He received a standing ovation, and the attendees left the conference energized.

“The Closing General speaker (Sheahan) provided me with the tools and energy to go back to my association and share ideas and new concepts that will enable us to move forward,” said Bana Qashu, director of marketing and membership at FCCLA.

Peter J. O’Neil, CAE, executive director of the American Industrial Hygiene Association, and Joseph McGuire, CAE, president of the Association of Home Appliance Manufacturers, officially assumed leadership roles on the ASAE board. In Fiscal Year 2012, which begins on September 1, O’Neil will serve as chairman of the ASAE Board. McGuire will become Chairman-Elect of ASAE and Chairman of the ASAE Foundation.

ASAE thanks the following Alliance Partners for continued support of the association community:

Strategic Partners:
Canadian Tourism Commission
Detroit Metro CVB
Fort Worth CVB
Mexico Tourism Board
Puerto Rico Convention Bureau
TMA Resources

Corporate Partners:
Atlanta CVB
Dallas CVB
Greater Fort Lauderdale CVB
Hawaii CVB
Omaha CVB
Tourism Toronto
Visit Baltimore
Salt Lake CVB
Washington CVB

Event Partners:
The Broadmoor
Johnson Lambert & Co., LLP
Little & Co
Richmond Metro CVB
SunTrust Bank

Annual Meeting Supporters
Missouri Tourism
Experience Grand Rapids
Travel Alberta
Ft. Lauderdale CVB
Johnson Lambert

About ASAE
ASAE is a membership organization of more than 22,000 association executives and industry partners representing more than 11,000 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit

Connect to African American Heritage in Fairfax County

Fairfax County, VA – As thousands once again flock to the hallowed grounds of the National Mall in Washington, DC to celebrate the grand opening of the much-anticipated memorial to Dr. Martin Luther King, Jr., Visit Fairfax ( invites visitors to connect to the rich African American heritage and history waiting just over the river in Fairfax County, Virginia.

“The African American experience is intricately entwined in the rich tapestry of Fairfax County’s history,” says Barry Biggar, President and CEO of Visit Fairfax. “We are fortunate to have access to a wealth of heritage sites and museums for visitors and residents to experience in order to gain knowledge and appreciation of the journey African Americans have made from slavery to the realization of one man’s dream.”

Just a short drive from Washington, DC, Fairfax County is home to several memorable sites, including:

Gum Springs – ( – located just outside of Alexandria, Virginia, Gum Springs is a small hamlet of 2,500 residents established in 1833 by West Ford, a freed slave who lived on nearby Mount Vernon Estate. The town became a haven for former slaves, both freedmen and runaways, creating a self-sufficient community that soon thrived into the oldest African American community in the United States.

George Washington’s Mount Vernon Estate & Gardens – ( – located on the shores of the Potomac River, Mount Vernon is the preserved home of the nation’s first president. In addition to more than 50 acres of gardens, an interactive museum, and the tombs of both George and Martha Washington, the estate serves as one of the nation’s memorials to the contributions of 18th-century slaves and showcases an honest account of the era in which Washington lived, including slavery.

Gunston Hall – ( – just up the road from Mount Vernon is George Mason’s Gunston Hall, home of the outspoken proponent of civil liberties, author of Virginia’s Declaration of Rights, and former slave owner. This sprawling plantation includes restored structures and interpretative actors throughout the grounds that depict the varying parts needed to make the 18th-century household work.

Visit Fairfax developed a number of interactive website tours including the African American Heritage Trail Tour. The one to five day tour details 21 sites throughout the region relating to African American heritage. For more information on the County’s African American Heritage Trail, visit

Visit Fairfax is the official tourism organization for Fairfax County, Virginia. Charged with destination marketing and tourism promotion, it is directed by many of the County’s top tourism and hospitality leaders. For more information, please visit

ALHI Expands California Offerings With Addition of The Meritage Resort and Spa and Hotel Valencia Santana Row

WASHINGTON, DC (August 2011) – Associated Luxury Hotels International (ALHI) has expanded the California offerings within its distinctive portfolio of Four- and Five-Diamond quality hotels and resorts with additions in Napa and San Jose, with The Meritage Resort and Spa and Hotel Valencia Santana Row respectively. The AAA Four-Diamond Meritage Resort and Spa is undergoing a dramatic $40 million expansion of rooms and meeting spaces which is slated for completion in Spring 2012. The AAA Four-Diamond Hotel Valencia Santana Row is situated in the heart of the vibrant Santana Row urban oasis in Silicon Valley. The two properties will now receive dedicated National Sales services and support by ALHI and its professional sales force throughout North America to the meetings and incentive marketplace.

ALHI ( is a prestigious dues-based membership National Sales Organization (NSO), which represents more than 130 Four- and Five-Diamond quality hotels and resorts to meeting professionals, association executives, incentive specialists and business executives interested in conducting successful face-to-face programs at upper-upper-tier and luxury-level member properties. There is no cost to planners’ or executives’ organizations to utilize the NSO services, expertise, and account advocacy of ALHI, as its members’ dues fund the National Sales Organization to serve planners with local professionals.

Hotel Valencia Santana Row and The Meritage Resort and Spa become ALHI’s 19th and 20th members in California, joining such distinctive members in ALHI’s portfolio as La Costa Resort and Spa (Carlsbad/San Diego), Hotel del Coronado (Coronado/San Diego), Loews Coronado Bay (Coronado/San Diego), Miramonte Resort & Spa (Indian Wells), Island Hotel Newport Beach (Newport Beach), Ojai Valley Inn & Spa (Ojai), Resort at Squaw Creek (Olympic Valley/Lake Tahoe), The Langham Huntington (Pasadena), The Lodge at Pebble Beach (Pebble Beach), Casa Palmero (Pebble Beach), The Inn at Spanish Bay (Pebble Beach), Rancho Las Palmas Resort & Spa (Rancho Mirage), Terranea Resort (Rancho Palos Verdes), The Grand Del Mar (San Diego), Hotel Nikko San Francisco (San Francisco), InterContinental Mark Hopkins San Francisco (San Francisco), InterContinental San Francisco (San Francisco), and Loews Santa Monica Beach Hotel (Santa Monica).

“We expanded our membership in California with these two exceptional hotels to address the escalating demand that we have been experiencing for meetings and incentive programs in the popular Golden State,” said David Gabri, president and CEO of ALHI. “The Meritage is already a Four-Diamond resort with incredible offerings, and it will be even more impressive when the dramatic expansion is completed this spring, essentially doubling its rooms and meeting space in Napa. Hotel Valencia in the popular Santana Row district is an absolute gem of a property in a great location with easy access. We’re very pleased to add these two outstanding hotels to our diverse and distinctive California portfolio.”

Located in the picturesque Napa Valley wine country, The Meritage Resort and Spa is undergoing an impressive $40 million expansion project that will add 165 additional guest rooms, an additional 12,500 square feet of meeting and event space, a beautiful outdoor terrace, a new ultra-lounge with six luxury bowling lanes and sports entertainment, a new café, and an expanded fitness studio with floor-to-ceiling windows opening to the vineyards. Upon the completion of the project in Spring 2012 the resort will feature a total of 320 luxury guest rooms and suites, more than 50,000 square feet of indoor and covered outdoor meeting space, and an “Urban Village” feel with Mediterranean-Tuscan themes and décor including fountains and fireplaces and scenic outdoor seating areas. Offerings at the resort include the elegant and unique Estate Wine Cave that is built into the hillside beneath the resort’s vineyard, and which houses the world’s only underground Four-Star spa, as well as the Trinitas Tasting Room, and a barrel-ceilinged entertainment room capable of welcoming 200 guests. The resort is within easy access to Oakland, Sacramento and San Francisco airports.

Situated in the heart of San Jose’s chic European-inspired Santana Row shopping and dining district, the sophisticated Hotel Valencia Santana Row features 212 elegant guest rooms and suites, and 4,000 square feet of meeting space. Hotel offerings include a picturesque open-air courtyard with beautiful views of the Santa Cruz Mountains and the Santana Row Mediterranean architecture, a rooftop wine terrace, a popular lounge overlooking the Santana Row street scene, and The Burke Williams Day Spa. Among the many honors bestowed on the hotel was being named among the world’s “Top 10 Hippest Hotels” on, and being named to Condé Nast Traveler’s “Top 100 Hotels in the United States” list. It is the only hotel on Santana Row, which features more than 80 shops and restaurants. The hotel is just 10 minutes from the San Jose Convention Center and from San Jose International Airport.

With a worldwide portfolio of over 100,000 rooms and suites and more than 10 million square feet of meeting space, ALHI provides planners and their organizations experienced National Sales services with diverse options among its outstanding worldwide member hotels and resorts which specialize in meetings and incentive programs.

Meeting professionals, association executives, and incentive specialists have utilized ALHI’s National Sales services for 25 years, with reliable one-call professional sales assistance and access to their distinctive hotels and resorts for meetings and incentive/recognition programs ranging from 10 to more than 6,500 rooms.

Member hotels include extraordinary Four- and Five-Diamond quality meeting and incentive resorts, incomparable city hotels, exclusive smaller hotels, golf resorts, historic and landmark properties, island destinations, resorts with spas, properties in international destinations, and hotels with world-class gaming and entertainment.

For a list of ALHI’s entire portfolio, visit, and preview details of ALHI’s membership, including easily useful information on several defined specialty segments within the ALHI portfolio to serve distinctive meeting, convention and incentive travel needs.

On the website, planners can quickly see details of the properties’ meeting, accommodation, recreational and dining offerings, as well as destination information and “Luxury on Sale” value opportunities. A photo gallery, meeting floor plans and specs, and a location map for each property are also easily available.

ALHI has 16 professionally-staffed National Sales Offices to serve, with locations in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, Louisville, New York City, Orange County (CA), Orlando, Philadelphia, Richmond, San Diego, Savannah, Toronto and Washington, DC. Go to to identify the “ALHI Contacts” sales professionals in your state/area.

For more information about ALHI, to inquire about a future meeting at any of the ALHI member properties, and/or to acquire a free copy of ALHI’s “2010-2011 ALHI National Sales Guide To Meeting Facilities,” contact your nearest ALHI National Sales Office, call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit .

DMCN Chairwoman, Linda Thompson, Honored for “Mettle Attitude Award” By ISES

Congratulations to DMCN Chairwoman & Owner of Cappa & Graham, Linda Thompson, on her recent recognition at the ISES Conference for the “Mettle Attitude Award”. This award recognizes the ISES volunteer who is always willing, always perseveres and achieves results against all odds.

The International Special Events Society (ISES) announced the 2010-2011 ISES Spirit of Excellence Awards recipients during the Annual Meeting held at ISES Eventworld® which took place in St Louis, MO. Individual awards are given to ISES volunteers who have gone above and beyond in their service to the society.

About the DMC Network, LLC:
Unique in the industry, the DMC Network is an LLC of the top-performing, independently owned DMCs throughout North America. Through our alliance with Ovation Global DMC, our reach extends across five continents. With an average of over 25 years in business and more than twice as many accredited DMCs as any other DMC consortium or company, each DMC Network partner delivers unsurpassed knowledge of their market and a confidence that they are a sound, professional organization that consistently exceeds clients’ expectations. With an insider’s knowledge, we make it effortless for our clients to produce meetings and events around the world. We are your knowledge network and are dedicated to doing business your way, in every way. As a network, we represent many destinations, but only one relationship — the one with you.

About ISES
The Mission of ISES is to educate, advance and promote the special events industry and its network of professionals along with related industries.
To that end, we strive to…
*Uphold the integrity of the special events profession to the general public through our “Principles of Professional Conduct and Ethics”
*Acquire and disseminate useful business information
*Foster a spirit of cooperation among its members and other special events professionals, and…
*Cultivate high standards of business practices.

IMEX America’s Education Line-Up Enhances Business Experiences

IMEX America provides the ideal setting for the US and global events, meetings, and incentive travel industry to get new business done, and the IMEX America education program is in lock step with this purpose.

The week of IMEX America is packed with educational value, led by IMEX America’s strategic partner and premier education provider, Meeting Professionals International (MPI). The education program is focused on making participant’s businesses and careers stronger; starting full force on “Smart Monday” October 10. This full day, dedicated solely to professional education and networking, will be followed by the three-day trade show.

During the show, other IMEX partners will present more than 80 speakers, workshops and seminars scheduled either outside of the show’s core hours or on the tradeshow floor to keep the focus on business appointments. In addition, 14 major co-located industry events will take place in Las Vegas both before and after the trade show at the Sands Expo Oct. 11 – 13 maximizing the return on participants’ time and travel.

“We are really excited to be presenting such a comprehensive and extremely high-value educational program with something for everyone emphasizing IMEX America’s ‘business all the way’ focus,” said Ray Bloom, IMEX Group Chairman. “Our goal is to deliver a successful show for all of our exhibitors, our hosted buyers and our planner attendees, satisfying both their business and educational needs and allowing them to maximize their time away from the office.”

The show’s education program designed primarily by MPI is relevant to all industry professionals in North America and internationally, and promises to deliver information that is beneficial during the show and when attendees return to the office. Key tracks and themes will include leadership, innovation, technology, environmental and CSR best practices, as well as marketing and social media. Among other topics covered by expert speakers will be risk management, buyer trends, management and operational trends as well as industry legislation. All MPI education is free of charge. Some trade association co-located events do require an additional fee for participation.

Strategically important education from MPI
The main pillar of IMEX America’s educational program will be strategic partner MPI’s contribution, which starts on “Smart Monday” with the MeetDifferent Day of Education and Innovation. These sessions are free of charge, provide CEU credit and are open to all buyers and suppliers. This day includes education design elements such as the Learning Hallway and Idea XChange as well as MPI Knowledge Sessions. Content developers are promising that each session will deliver not only something to help attendees make the most of their time at the exhibition, but also take valuable content back to the office. Business-savvy subjects include “Take Positive Control and Lead For The Future,” “The buy/sell relationship”, “The Essentials of Negotiation”, two “Meeting Design” workshops and several sessions devoted to CSR. The day will also include a backstage tour of the Blue Man Group studio Theater.

“Smart Monday” on Oct. 10 will also be when IMEX America Association Day & Evening (in partnership with ICCA and ASAE: The Center for Association Leadership), IAEE’s CEM Professional Designation Learning Program, ACTE’s Power Talk, ICCA’s Association Expert Seminar and Site Nite North America will take place. Two private client events by Carlson Marketing and Maritz Travel will also be held on the same day.

MPI Keynote General Sessions every day
In addition to an innovative “Smart Monday” education program, MPI will offer Keynote General Sessions each morning before the trade show begins. Access to these great speakers is open to all attendees at no charge. The speakers selected are renowned for their international business acumen and insight and include: Robin Sieger, Scottish Businessman and international best-selling author of Natural Born Winners, who will bring IMEX America delegates engaging experiences and concepts that go beyond change management and into change activation; Dr. Brené Brown, award-winning educator and research professor, will help attendees think about using laughter, creativity and authenticity to make their organizations more resilient. Finally, Peter Sheahan, the best-selling author of Fl!p and five other books, will debut a new program and challenge delegates to turn traditional business paradigms on their heads.

During the trade show days of October 11 – 13, a number of IMEX partners will offer seminars in the morning before the show begins. They include ICCA, Site, DMAI and IAPCO. IAEE and PCMA will offer sessions during the afternoon. A large number of the educational activities provided at IMEX America will also provide the added benefit of qualifying participants for professional development, CMP points or re-certification points.

LearningCurve Zone – An educational hub on the show floor
The IMEX America LearningCurve Zone will be a large, dedicated booth at the heart of the show floor, sponsored by the Convention Industry Council, and providing a hub for information and “drop-in” education.

Drop-in sessions include: “The mobile revolution – Why should you care?” by David Snell, CEO of QuickMobile; “Meetings are risky business” by Tyra W. Hilliard, PhD, JD, CMP and Consultant Associate Professor at the University of Alabama; “Meeting design and the future of meetings” by John Nawn, Founder of The Perfect Meeting; “What is your corporate brand for gaining customers and hiring staff?” by Mary Power, Executive Director of the HR Certification Institute and “Mastering Magical Persuasion” presented by Traci L. Brown, Persuasion Expert and Certified Master NLP Practitioner.

In addition, the Sustainability Center (powered by GMIC, the Green Meeting Industry Council) will be devoted to education on green meetings, products and best practices. This Center will offer free “Green Power” sessions, expert advice, tool kits and case studies. All visitors will also have the opportunity to discuss their particular CSR programs, understand how to develop one from scratch or simply pick up tips on program improvements and trends from the experts on-hand.

Elsewhere on the show floor, a Techno-How Zone and Gadget Bar will feature six new exhibitors from the meetings technology sector who will have staff on hand for consultation as well as their latest products and devices available for test drives. They will be: The ViridiSTOR Greenbox TM Solution; EventMobi; EventPilot; MINT – Mobile Interactive Networking Tool; ootoWeb Attendee Management with Mobile and Video Tattoo Badges.

Lightning Learning Labs – A chance for exhibitors to learn
IMEX America will also introduce “Lightning Learning Labs” for exhibitors who want added value from their time at the show. At just 20 minutes long, these learning labs will allow booth staff to attend during their coffee or comfort breaks. These sessions will include research findings from SPIN (Senior Planners Industry Network) on how to deliver winning site inspections and fam trips plus trade show dos and don’ts. Bob Prewitt, President of Dana Communications, a leading hospitality and travel lifestyle marketing agency, will also lead sessions on “Marketing Meetings in the Interactive Age”.

Technology @ Work- A way to personalize the IMEX America experience

To help personalize the education experience at IMEX America and allow easy navigation of the different options available, the show’s website ( now has advanced functionality in the form of a detailed ‘Events and Seminars’ page which is searchable by date, track, partner or exhibitor event plus a handy top-line overview called ‘Schedule At A Glance.’

The IMEX America App, developed with Strategic Partner MPI and QuickMobile (and sponsored by Freemans), enables attendees to view and adjust their personal IMEX America schedules and to check what’s coming up each hour on any smart phone. This ‘what’s on next’ feature was introduced for the first time at IMEX in Frankfurt in May and proved one of the most highly rated and used parts of the IMEX App.

Leaders in Bioenergy and Agriculture Convene in Overland Park

Overland Park, KS – The National Association of County Agricultural Agents (NACAA) will hold its 96th Annual Meeting & Professional Improvement Conference in Overland Park, August 7-11. More than 1100 attendees and exhibitors are expected to attend. Each year this informative and educational conference provides attendees the opportunity to meet and discuss topics related to bioenergy, crop production, animal science, agriculture and horticulture.

“The NACAA annual conference is a gathering of great minds that have their pulse on agriculture today in the United States,” says Dennis Patton, 2011 tour committee chair, and county Extension agent/horticulture for Johnson County K-State Research and Extension. “The diverse participants truly understand the everyday consumer’s needs in terms of reasonably priced and safe food, and find tremendous value in continuing to further their education in that regard.”

The Overland Park Convention & Visitors Bureau (OPCVB) estimates the local economic impact of this convention at more than $1.28 million. The Sheraton Overland Park Hotel and the Overland Park Convention Center will serve as the primary meeting locations for the conference.

“The Overland Park Convention Center has a great relationship with the local agricultural community, especially Johnson County Extension,” said Global Spectrum’s Brett C. Mitchell, general manager at the Overland Park Convention Center. “We are proud that the NACAA has chosen Overland Park and the convention center for their annual conference, and look forward to many more years of partnership.”
Highlights of the conference include a presentation by Dr. Kirk Schultz, president of Kansas State University, and Retired General Richard Myers. Additionally, unique day-trips and tours to local and regional attractions have been organized with the assistance of the OPCVB, and a special evening is planned for attendees at the National Agriculture Hall of Fame in Bonner Springs.

ASAE Foundation Becomes Newest Senior Partner of Cornell Center for Hospitality Research

WASHINGTON—The ASAE Foundation will become the newest senior partner of the Cornell Center for Hospitality Research (CHR), effective September 1, 2011. The ASAE Foundation supports the profession of association management by focusing on research in unique areas that affect all member-serving organizations. As a senior partner in CHR, the ASAE Foundation joins some of the most important organizations that are affected by the challenges facing the meetings industry in the years ahead.

Senior partners in CHR have the opportunity to sponsor a research project on an important hospitality industry topic each year. In this fiscal year, which also begins on September 1, 2011, ASAE’s topic is the future of trade shows. This partnership is a major step forward in the Foundation’s commitment to better understand and protect one of the core businesses of most associations. This topic has been identified as one of the four focus areas for the ASAE Foundation going forward, along with governance, membership and the association’s role in the creation of content and knowledge.

Susan Robertson, ASAE executive vice president and president of the ASAE Foundation, will become a member of the CHR Advisory Board. “Like the CHR, the ASAE Foundation aims to create and share research-based information to raise awareness about important issues facing the industry and our members,” notes Robertson. “Our partnership is a logical connection, and we’re delighted to assist with CHR’s research agenda.”

“We welcome the ASAE Foundation and Susan Robertson to the CHR Advisory Board,” said Rohit Verma CHR’s executive director. “We look forward to their support of our research projects. Their high-level approach to research will be a great benefit, and ASAE brings a unique perspective to our Advisory Board and our events.”

About ASAE
ASAE is the leading membership organization representing the profession of association management. Our members manage leading trade associations, individual membership societies and voluntary organizations throughout the world.

With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community.

Based on a belief that associations have the power to transform society for the better, ASAE’s passion is to help association professionals achieve previously unimaginable levels of performance by nurturing a membership community of really smart, creative, and interesting people.

About The Center for Hospitality Research
A unit of the Cornell School of Hotel Administration, The Center for Hospitality Research (CHR) sponsors research designed to improve practices in the hospitality industry. Under the lead of the center’s 78 corporate affiliates, experienced scholars work closely with business executives to discover new insights into strategic, managerial and operating practices. The center also publishes the award-winning hospitality journal, the Cornell Hospitality Quarterly. To learn more about the center and its projects, visit

Center Senior Partners: ASAE Foundation, Carlson Hotels, Hilton Worldwide, McDonald’s USA, Philips Hospitality, SAS, STR, Taj Hotels Resorts and Palaces, and TIG Global

Center Partners: Davis & Gilbert LLP, Deloitte & Touche USA LLP, Denihan Hospitality Group, eCornell & Executive Education, Expedia, Inc., Forbes Travel Guide, Four Seasons Hotels and Resorts, Fox Rothschild LLP, French Quarter Holdings, Inc., HVS, Hyatt, InterContinental Hotels Group, Jumeirah Group, LRP Publications, Maritz, Marriott International, Inc., Marsh’s Hospitality Practice,, PricewaterhouseCoopers, Proskauer, Sabre Hospitality Solutions, Sathguru Management Consultants (P) Ltd., Schneider Electric, Thayer Lodging Group, Thompson Hotels, Travelport, and WATG

Friends: • Berkshire Healthcare • Center for Advanced Retail Technology • Cruise Industry News • DK Shifflet & Associates • • EyeforTravel • Gerencia de Hoteles & Restaurantes • Global Hospitality Resources • Hospitality Financial and Technology Professionals (HFTP) • • • Hospitality Technology Magazine • Hotel Asia Pacific • Hotel China • • International CHRIE • International Hotel Conference • International Society of Hospitality Consultants (ISHC) • iPerceptions • JDA Software Group, Inc. • J.D. Power and Associates • Lodging Hospitality • Lodging Magazine • LRA Worldwide, Inc. • Milestone Internet Marketing • MindFolio • Mindshare Technologies • PhoCusWright • PKF Hospitality Research • The Resort Trades • Resort and Recreation Magazine • • Shibata Publishing Co. • Synovate • The Lodging Conference • The Wall Street Journal • The TravelCom Network • Travel + Hospitality Group • UniFocus • USA Today • WageWatch, Inc. • WIWIH.COM • Wyndham Green

Kuala Lumpur CC Adds iPad App To Its Sales Kit

The Kuala Lumpur Convention Centre ’s Director of Sales & Marketing, Angeline Lue and her managers proudly show off the latest addition to their sales kit – iPads with a customised centre application.

The Centre has developed its own specially designed marketing and sales “app” which enables the team to share current and up to date floor plans, images, menu options, event packages, venue products and service, promotions and much more.

The ‘app’ provides Sales Mangers, when meeting with clients in and out of the office, with relevant and specific information that client’s can view instantaneously and discuss.
It adds value and convenience to the client engagement and makes information readily accessible.

“It’s about stepping up our game!” said Datuk Peter Brokenshire , General Manager, Kuala Lumpur Convention Centre .

“The Centre is renowned for its advanced technological facilities and we remain cognisant of the need to keep up-to-date with new trends in order to continue delivering quality services.”

“Providing our sales and management team with iPads and a customised application means they can keep their fingers on the pulse and share real-time information with their clients.”