Monthly Archives: October 2012

EIBTM 25 Set to Deliver Enhanced Future Events Experience

As a direct result of last year’s success, EIBTM 25 ( will deliver an enhanced Future Events Experience with new elements and additional contributors to the area. The innovative feature area on the show floor will provide a dedicated space where exhibitors and buyers can experience and interact with the latest in cutting-edge technology and events services available in the market.

In partnership with Newtonstrand and Eventskills, the Future Events Experience will incorporate innovative speaker presentations, a live demonstration area showcasing pioneering technology and a number of networking and education opportunities for all attendees. A full list of events taking place in the Future Events Experience can be found at

Graeme Barnett, Exhibition Director of EIBTM commented, “There is no doubt that technology within the meetings industry and in fact across all industries is progressing at an exponential rate. As the world’s leading event for the meetings and events industry, it is of primary importance that we not only ensure we are offering the latest in technological innovations for our own show but also that we are helping all of our attendees learn about the latest products and trends so that they can utilise these when driving their own businesses forward.”

“The Future Events Experience is designed to provide a platform which will directly allow visitors to interact and experience different technology and innovative services that they can use for their next event, conference or meeting.” concluded Barnett.

The Future Events Experience will incorporate the ‘Experts Clinic’ this year. The new drop in clinic will provide a platform for all attendees to meet with experts in meetings and events technology. The experts will be available to consult attendees on all event technology related subjects.

Attendees can also benefit from the ‘Ask the Experts’ panel, which will take place on Wednesday 28th November, 10:30-11:30, facilitated by Corbin Ball, CEO of Corbin Ball Associates. Attendees will have the opportunity to speak with leading events and meeting technology experts about the latest innovation and trends as well as how to utilise it best in future conferences, meetings or events.

Newtonstrand’s Chance2Speak platform will also return for the EIBTM Future Events Experience. This innovative platform provides delegates with the opportunity to become a speaker at EIBTM with a 20-30-minute time slot to share their views on a topic of their choice. To apply for a Chance2Speak slot, visit

To find out more about the Future Events Experience, visit To register to attend EIBTM, visit

EIBTM 2012 takes place 27th – 29th November, Fira Gran Via Barcelona, and The EIBTM Forum ( take place on 26th November in Fira Montjuic, Barcelona City Centre.

ACC Liverpool gets a boost in repeat bookings for 2013

ACC Liverpool has seen a boost in repeat business, with 21 events previously been held at the venue returning in 2013.

The venue, which is home to the BT Convention Centre and Echo Arena, says that it has experienced a steady rise in the number of returning clients in both the association and corporate sectors. The latest company to announce its return to ACC Liverpool in 2013 is Swinton Group, which will bring more than 1,000 delegates in January. This will be its third visit to the venue, having held events in December 2010 and January this year.

Lyreco will hold its sales convention for around 700 attendees in January 2013, marking its fifth return to the venue since 2009. Other conferences returning in 2013 include The Association of Teachers and Lecturers, the Royal College of Ophthalmologists, and the Museums Association.

Looking ahead, the Liberal Democrats will return for a third party conference at the venue as it stages its annual autumn conference in September 2014.

Kerrin MacPhie, director of sales at ACC Liverpool, said: “Many of the relationships we have built with associations, corporate and agent sectors go back many years, prior to ACC Liverpool opening. The key to a successful conference is our clients knowing they can rely on us for service and expertise. To experience such a high number of repeat events is reassurance that we are able to consistently deliver these elements.”

Heidi Booth-Adams, head of the scientific department at The Royal College of Ophthalmologists, added: “We’re holding our 25th anniversary at ACC Liverpool so 2013 is an important year for us. I have trust and confidence in the venue and the staff, suppliers and hotels in the city as I’ve worked closely with them all over the past few years, having held our event at ACC Liverpool in 2008, 2010 and this year.”

Switzerland Meetings Report Released

New statistics underscore the vital role of congress tourism.

New statistics of the meetings sector are proof of how important this segment is for Switzerland. The first comprehensive statistical survey of the meetings segment covering all events with ten or more
participants indicates that 19% of the hotel overnight stays recorded in 2011 were generated by visitors attending meetings. Consequently, Switzerland Tourism’s intensified segment-based marketing activities abroad, as well as the current substantial investments in congress and hotel
infrastructures, are of crucial importance to guarantee Switzerland’s position as a top destination in the meetings sector.

To obtain detailed statistics of the hotel overnight stays and sales generated by the congress tourism segment (meetings, seminars, conferences, incentive travel, and other professional events), Switzerland
Tourism (ST) has been systematically collecting all data of events taking place in Switzerland (one-day or multi-day professional events with a minimum of ten participants) since 2009. Approximately 18,500 events held in 2011 have been entered in this new database (Switzerland Meetings Statistics Database) enabling, for
the first time, an in-depth analysis of the structure and importance of this segment for the hotel and the tourism industries.1 This analysis is presented in the “Switzerland Meetings Report”.

According to the “Switzerland Meetings Report” the congress tourism segment generated approximately 19%
of all hotel overnight stays in 2011 (or 6.6 million out of a total of 35.4 million). Based on ST’s estimates, sales
in this segment in 2011 amounted to CHF 2.2 billion2. “The data we collected show how important it is for
Switzerland to intensify its marketing activities in this segment abroad. The Switzerland Convention and
Incentive Bureau (SCIB) is already also active in promoting the meetings market for Switzerland in countries
such as China and India, as well as and in Southeast Asia”, said Jürg Schmid, CEO of Switzerland Tourism.

“Small events (ten or more participants) have also been included in this analysis for the first time. The latter offer rural and alpine regions an opportunity to differentiate themselves, and also have a stabilizing effect during difficult times”, Schmid added.

Difference in significance based on geographic areas and seasons.
ST’s analysis brings to light the differences in the importance of congress tourism based on geographic location and season. Most of the hotel overnight stays in this segment were recorded in large and small cities where they made up more than one third of all overnight stays. In the mountain regions they represent 5.3% of all hotel overnight stays. In 2011 the frequency of conferences, incentives and meetings was highest in the months of March and May (each with a share of 13% of the total number of events), followed by June (11%), and November (9%). Over 70% of the events took place during the low season of leisure tourism. Thus, congresses and meetings are all the more crucial for the tourism industry in the off-season for leisure travel.

Intensification of SCIB activities.
The Switzerland Convention & Incentive Bureau (SCIB) is handling the marketing of congress tourism on behalf of Switzerland Tourism and focuses on the acquisition of international multi-day events, specifically
conferences of associations and corporate meetings. In 2011 the SCIB contributed to the organisation of 43% of all international multi-day events held in Switzerland3. The SCIB is already active in Europe, North America and Russia and, in 2011, has expanded its activities in India, China and Brazil. According to Barbra Steuri-
Albrecht, Head of the SCIB, “the prospects in China and India are very interesting, especially in the segment
of incentive travel.”

Infrastructures: a decisive factor for Switzerland’s competitiveness.
Even if the Swiss franc does not have the same impact on congress tourism as it does on leisure tourism,
Switzerland is facing significant challenges in marketing itself as a congress destination in Europe and North
America as a result of the current economic environment. However, in the eyes of congress organisers Switzerland still offers undeniable advantages in this segment, most notably easy access to destinations by
public transportation, reliability and top quality of services and accommodation infrastructures, the high level of attention paid to sustainable development criteria in event organisation and a comparatively low value
added tax.

Development of congress and accommodation infrastructures and their superior quality are vital factors for
Switzerland’s competitiveness as a congress destination. Investors are confident in this area: The major renovation and construction projects involving congress infrastructures to be completed in the next five years
represent an investment volume in excess of one billion Swiss francs.

In late 2013 the Swiss Tech Convention Centre will open up on the campus of the Institute of Technology
(EPFL) in Lausanne. It will have space for up to 3,000 people and is the first fully automated convention
centre in Europe. The facility can be converted at the push of a button to accommodate a particular event.
In Zurich, in immediate proximity of the airport, two hotels and a 1,500-seat convention centre comprising an
area of 200,000 m2, are expected to be completed by 2017. “The Circle” will offer an exceptionally attractive
destination for business tourism.
The most significant investment projects in the business and congress hotel industry represent an equally
sizeable investment volume. Zurich and the greater Zurich region alone will provide more than 1,600 new hotel rooms4 by 2015, an increase of 12% compared to 2011.

A list of current hotel and congress infrastructure projects is available at:

Delta to Offer Streaming Entertainment Options on 950 Wi-Fi-Equipped Aircraft

Delta is adding new, on-demand entertainment options to its fleet of more than 950 two-class Delta and Delta Connection aircraft, the world’s largest fleet of Wi-Fi equipped planes.

All 800 of Delta’s two-class domestic aircraft will be equipped with this new on-demand technology by the end of 2013 in conjunction with previously announced plans to install international Wi-Fi service on more than 150 widebody aircraft, scheduled to be completed by the end of 2015.

The National Conference Center Releases White Paper on Training as the Top Motivator for Today’s Workforce

The National Conference Center has released its fall white paper as part of the successful quarterly series Meeting Discoveries relating to meeting industry trends and helping meeting planners develop more productive meetings.

The new white paper, “Invest in Training and I’ll Stay: Why Training is Non-Negotiable for Companies to Compete and Retain Top-Notch Employees” examines training and development as the top motivators for today’s workforce.

The fourth white paper in the series takes a look at employees who are demanding more and better training. The document includes contributing research from Joni Mamana of The National Conference Center, Margie Kersten of Ernst & Young, Rodney Miller from Microsoft Corporation, and Fred Lang, a former Chief Learning Officer from the U.S. Department of Commerce. Employee engagement means a successful organization and employers are often surprised to hear that money is no longer the first motivator.

The white paper also reveals three pitfalls to insufficient training:
• Training isn’t limited to just new hires
• The best employees will leave if the company isn’t invested in their future
• Not training the workforce can result in expensive mistakes

Read the entire white paper, “Invest in Training and I’ll Stay: Why Training is Non-Negotiable for Companies to Compete and Retain Top-Notch Employees” at:

The National Conference Center (NCC), located in Northern Virginia 12 miles from Dulles International Airport and 35 miles from Washington, D.C., is one of the largest and most comprehensive conference centers in the nation. With 917 guest rooms and over 250,000 square feet of meeting space, NCC has become a hub for productive meetings and is on the GSA schedule. NCC is also home to West Belmont Place, Northern Virginia’s largest ballroom with 16,500 square feet for holding an elegant wedding or accommodating a large trade show or special event. For information call 800-640-2684 or visit, or

The National Conference Center is managed by ARAMARK Conference Centers. ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine’s 2009 list of “World’s Most Admired Companies,” ARAMARK was ranked number one in its industry, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 260,000 employees serving clients in 22 countries. Learn more at the company’s Web site,

Earn a Bonus to Ease Your Conference Budget

Site Solutions Worldwide Offering an Incentive Above and Beyond Complimentary Site Selection Service

Site Solutions Worldwide is pleased to offer an exciting incentive to any new client utilizing our site selection service for programs between now and June 30, 2014.

Here’s how it works:

• Sign a letter of agreement for complimentary site selection service by 12/31/2012

• Site Solutions Worldwide receives 10% commission at the end of your program

• Your organization will receive 5% of the amount paid to Site Solutions Worldwide back to your program or as a charitable donation to a charity of your choosing

• Or you can choose to utilize the same 5% toward your organization / event’s Corporate Social Responsibility (CSR) initiative in the form of donated product or a green meeting incentive

Bonus – if you refer us to another client who signs a letter of agreement for complimentary site selection service both you and the referred client will receive 5% of the amount paid to Site Solutions Worldwide

For more information on this limited time offer, please contact Justina Treventi, Manager of Business Development at 518-399-7181.

Associated Luxury Hotels International (ALHI) Expands Central Florida Offerings With Addition Of AAA Four-Diamond Rosen Shingle Creek

WASHINGTON, DC – Rosen Shingle Creek in Orlando, Florida has been accepted as the newest member of Associated Luxury Hotels International (ALHI). ALHI, with its established Global Sales Organization (GSO) and sales force throughout North America, now provides authorized and dedicated GSO services and sales support to corporations, associations, independent planners, business executives, and incentive specialists for the AAA Four-Diamond luxury hotel.

Rosen Shingle Creek, which features 1,500 luxurious rooms and suites and more than 445,000 square feet of flexible meeting/event space, opened in 2006 and quickly has become one of the South’s premier meeting luxury hotels. Situated on 230 pristine acres at the headwaters of the Florida Everglades, the breathtaking Spanish revival-style luxury hotel features an array of meeting options, which includes the 95,000-square-foot Gatlin Ballroom, the 60,000-square-foot Sebastian Ballroom, the 40,000-square-foot Panzacola Ballroom, all which are column-free, and truly picturesque outdoor venues.

Additional benefits of the luxury hotel include 18 holes of championship golf at the acclaimed Shingle Creek Golf Club, the award-winning Brad Brewer Golf Academy, the full-service Spa at Shingle Creek, four swimming pools, a state-of-the-art fitness center, and a nature trail along the scenic Shingle Creek. The luxury hotel also boasts 14 on-site restaurants and lounges, including the acclaimed AAA Four-Diamond A Land Remembered steakhouse and the upscale Cala Bella Italian Bistro. Located just off the popular International Drive tourist district, the luxury hotel is just minutes from the Orange County Convention Center and Central Florida’s famous attractions. Orlando International Airport is just 10 minutes away.

As the newest member in ALHI’s worldwide portfolio, Rosen Shingle Creek also becomes the newest offering in the “ALHI Big Box Solutions Collection,” an ALHI specialty segment which consists of ALHI’s 24 member hotels and resorts that each offer more than 500 rooms, feature over 50,000 square feet of meeting space, and have at least one 20,000-square-foot ballroom. The luxury hotel also becomes a new offering in the “ALHI Golf Collection,” featuring ALHI’s 47 Four- and Five-Diamond golf resorts and luxury hotels that cater to the meetings and incentive marketplaces.

Rosen Shingle Creek becomes ALHI’s fourth member hotel in Orlando, joining the luxurious 1,641-room The Peabody Orlando, the AAA Four-Diamond Loews Portofino Bay Hotel at Universal Orlando®, and the enchanting Loews Royal Pacific at Universal Orlando®.

With the addition of Rosen Shingle Creek, ALHI provides planners immediate access to 17 incredible hotels and resorts in Florida. Other options include: The Breakers, Fontainebleau, Loews Miami Beach Hotel, PGA National Resort & Spa, One Ocean Resort & Spa, Ponte Vedra Inn & Club, The Lodge & Club, InterContinental Tampa, Loews Don CeSar Hotel, Saddlebrook, InterContinental Miami, Ocean Reef Club, and The Biltmore Coral Gables.

“We are very excited to add Rosen Shingle Creek to our membership,” said ALHI President & CEO David Gabri. “It is an exceptional luxury hotel with world-class meeting facilities in a very convenient location in Orlando. We welcome the addition of Rosen Shingle Creek to our distinctive worldwide portfolio.”

ALHI ( is a prestigious dues-based Global Sales Organization (GSO), which for over 25 years has specifically provided dedicated and professional GSO services to meeting professionals, association executives, incentive specialists and business executives interested in conducting successful face-to-face programs, exclusively for its more than 140 Four- and Five-Diamond quality hotel and resort members.

With a worldwide portfolio of over 100,000 rooms and suites and 10 million square feet of meeting space, ALHI provides planners and their organizations experienced Global Sales services with exclusive and diverse Four- and Five-Diamond quality portfolio options, among its outstanding member hotels and resorts, which all specialize in meetings and incentive programs. ALHI provides reliable one-call professional sales assistance and access to their distinctive hotels and resorts for meetings and incentive/recognition programs ranging from 10 to more than 6,500 rooms. There is no cost to planners’ organizations to utilize the ALHI GSO services, expertise, and account advocacy, as its members’ dues fund the Global Sales Organization to best serve planners with local professionals.

For a list of ALHI’s entire portfolio, visit, and preview details of ALHI’s membership, including easily useful information on several defined specialty segments within the ALHI portfolio to serve distinctive meeting, convention and incentive travel needs. On the website, planners can quickly see details of the properties’ meeting, accommodation, recreational and dining offerings, as well as destination information and “Luxury on Sale” value opportunities. A photo gallery, meeting floor plans and specs, and a location map for each property are also easily available.

ALHI has 16 professionally-staffed Global Sales Offices to serve, with locations in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, Louisville, New York City, Orlando, Philadelphia, Richmond, Savannah, Southern California, Toronto, Washington, D.C., and Washington (state). Go to to identify the “ALHI Team” sales professionals in your state/area.

For more information about ALHI, to inquire about a future meeting at any of the ALHI member properties, and/or to acquire a free copy of ALHI’s new “2012-2013 Global Sales Guide To Meeting Facilities,” contact your nearest ALHI Global Sales Office, call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit

Kimpton’s Surfcomber Sets the State for Guests to Vacation Like a True Local

Travelers Get Inside Tips on Neighborhood Hot Spots, Plus Great Savings and Perks

From the “deco chic” to the beach, shopping, dining and clubbing, Kimpton’s Surfcomber Miami is located in the heart of South Beach at the epicenter of entertainment options. The Surfcomber team is in the know about all of the hottest activities and events, and considers it their personal job to point guests in the right direction of what’s what in this sexy, internationally-recognized beach destination.

Visitors to South Beach don’t need to worry about deciphering the must-do list, because Surfcomber is spilling the detes on the best of the area, including the hidden gems only the locals know about – to compliment Surfcomber’s “daylife”. As service is always top priority at Kimpton Hotels & Restaurants, Surfcomber asked its intrepid staff for the inside track on not-to-be-missed SoBe hotspots and here is a taste of:

Caffeine Cravings – Looking for authentic Cuban coffee? The streets of South Beach are filled with hidden gems, including Puerto Sagua on Collins Avenue. Treat your taste buds to a cup of café con leche and their signature Cuban cookies.

Enjoy Ohms in the Sand – Yoga Classes on 3rd Street: Stroll down the beach to 3rd street where visitors can join complimentary yoga classes daily at 7 a.m. and 5 p.m. Stretch in the sand to stay South Beach sleek and sexy.

The Shopping Scene – Collins Avenue Fashion District: Between 5th street and 6th street is the Collins Avenue Shopping District – a dazzling collection of hip designer stores perfect for spicing up a South Beach wardrobe.

Put Your Pedal to the Metal SoBe Style – Deco Bike: Right in Surfcomber’s “backyard”, guests will find one of the 100 stations of Deco Bike – the Miami Beach bicycle sharing and rental program. Take a quick spin up and down the beach or venture off the beaten path like a local.

For a customized South Beach experience, Surfcomber’s concierge team provides guests with expert advice on local joints to visit, explore, and enjoy.

With a primer on how to “do” South Beach like a true local, Surfcomber is making it even easier with special rates starting at $239. Wake up with the sun, enjoy a hearty breakfast and spend the rest of your day relaxing on the beach! As part of the Sunrise Package, guests will receive:

$50 Food & Beverage credit
Complimentary daily beach chairs for two
Complimentary bottled H2O for two

The most happening hotspot is right in Surfcomber’s “backyard.” Always keeping it fun, Surfcomber continues to bring a sense of playfulness and whimsy to South Beach with their resident herd of cows and sheep that have made the hotel home. Guests can always find the local know-it-all, Lola the Beach Babe, lounging on the pool deck catching rays. She lives in flip-flops, bikinis, and sarongs, always sports a sun-kissed glow and blonde highlights, and makes fun in the sun a full-time time job.

The Sunrise Package is available now for booking and travel through December 27, 2012. Restrictions and blackout dates may apply. For more information on Surfcomber and/or reservations, please call (800) 994-6103 or visit and use booking code PBRK. To stay up-to-date on the latest news and travel deals, become a fan of the Surfcomber Facebook page by visiting or follow us on Twitter, Instagram and Pinterest @KimptonInFL.