Monthly Archives: October 2013

The Santa Barbara CVB&FC Becomes Visit Santa Barbara

World-class Destination Evolves Brand Identity

Santa Barbara, CA — The Santa Barbara Conference & Visitors Bureau and Film Commission (SBCVB&FC) is excited to unveil the work of a year’s worth of collaborative efforts to evolve and modernize its brand. The result is a fresh corporate identity that effectively communicates the organization’s mission to promote and inspire visitation to the destination. The new name, Visit Santa Barbara, clearly communicates the organization’s purpose to consumers and hospitality partners.

“As the tourism industry evolves, travelers become savvier, and hospitality partners look to a united voice to represent the destination, it was time for us to update our brand image to align with these trends,” says President & CEO Kathy Janega-Dykes. “Visit Santa Barbara concisely conveys what we do and the new mark evokes the romantic and long-standing coastal history of the area.”

For the past year, alongside key industry leadership, SBCVB&FC underwent a comprehensive strategic planning process to blueprint organizational growth. This process resulted in the decision to streamline the organization’s name with one that more clearly reflects SBCVB&FC’s elemental role in the community.

“Travelling to Santa Barbara is already fun and easy,” says Santa Barbara Mayor Helene Schneider. “The simplified name is in line with the City’s goal of making Santa Barbara as approachable and welcoming for visitors as possible. Find out for yourself!”

The logo was updated to preserve, simplify, and modernize the current mark, which has represented the Santa Barbara travel and tourism brand for over eight years. Inspired by the destination itself—including mission architecture, wrought iron, local signage, and gardens, flowers, and palms—the new mark evokes the meaning of Santa Barbara to all who experience it.

Santa Barbara’s storied history, dedicated community, and world-class travel opportunities are now communicated through one brand voice in an identity that distinguishes Visit Santa Barbara’s brand mark, evokes its unique story, and creates a distinct and recognizable visual identity.

Visit Santa Barbara is a non-profit 501(c)(6) organization jointly funded by the City of Santa Barbara, the County of Santa Barbara, the South Coast Tourism Business Improvement District (TBID) and by a membership of hospitality-related businesses. The primary mission of Visit Santa Barbara is to enhance the economies of the City of Santa Barbara, South Coast communities and Santa Barbara County areas through tourism marketing that increases business revenue, tax revenue and creates jobs.

Voted Best Getaway by L.A. Times Readers’ Choice Awards in 2012, Santa Barbara is located just 92 miles north of Los Angeles and 332 miles south of San Francisco, on the Pacific coastline. Visitors can arrive via scenic Highway 101, Amtrak train or Greyhound bus or by flying into Santa Barbara Municipal Airport or Los Angeles International Airport. For travel and accommodation information and to request a free copy of the official Santa Barbara County Visitors Magazine, contact the Santa Barbara Conference & Visitors Bureau and Film Commission at 800.676.1266, 805.966.9222, or Visitor information is also available at the Visitor Center, 1 Garden Street (at Cabrillo Boulevard).

Kimpton’s Hotel Palomar Phoenix Launches Unique “Breakaway” Sessions

This fall, Kimpton’s Hotel Palomar Phoenix is giving “breakout sessions” a whole new meaning when it launches ““Breakaway at CityScape”, a new series of unique, active and wellness-inspired offerings to the meetings and groups staying on property.

With over 10,000 square feet of indoor flexible meeting space, 10 meeting rooms, the breathtaking open-air LUSTRE Rooftop Garden with sweeping city views, an additional 90,000 square feet of multiple outdoor event spaces in CityScape Phoenix, catering from Blue Hound Kitchen & Cocktails and an ideal downtown Phoenix location at CityScape Phoenix, there’s no better place to hold an event than Hotel Palomar Phoenix.

Starting in October, Hotel Palomar Phoenix will allow groups to select from a variety of breakout sessions, including:

• Sweat Your Asana Off – Poolside Yoga (Sunrise or sunset)
• Move & Movie at Gold’s Gym (
• Laugh Like a Local at Stand Up Live (
• Boot Camp at Gold’s Gym
• City Bike Ride & Picnic Lunch (Pocket Bike Map)
• Lunch & Bowl at Lucky Strike Lanes (
• Primp & Go at Repose Spa & Salon
More info at:

Hotel Palomar is currently running a special that if you book a meeting between now and September 30, 2014, you receive a 15% credit off your total master account that will be applied as a deposit toward your next meeting.

For more than 30 years, Kimpton has encouraged guests to bring their lifestyle on the road with wellness-minded offerings that minimize stress and inspire balance. In 2012, Kimpton introduced new wellness-inspired menus for group meetings, featuring mindful meals, inspired snacks and enlightened enhancements designed to bring the spirit of wellness to life. Today, Kimpton continues its commitment to the wellbeing of its guests by expanding health and wellness offerings at hotels and restaurants across the country.

Travel Portland Named a Top Destination Marketing Organization by Successful Meetings and Meetings & Conventions Magazines

Oregon Convention Center Recognized as one of the top facilities in the country

PORTLAND, Ore. – Travel Portland’s commitment to customer service has once again helped the destination marketing organization stand out amongst its peers. This year marks the 16th time Travel Portland has been recognized as one of the nation’s best CVBs with a Pinnacle Award from Successful Meetings and the 12th consecutive year the agency has been awarded the prestigious Meetings & Conventions Gold Service Award.

The employees responsible for the work that earned Travel Portland these industry accolades are members of the Travel Portland sales, services and housing teams. They work with meeting planners to book large-scale meetings into the Oregon Convention Center and, in 2012 alone, Travel Portland was responsible for 37 conventions with 107,050 attendees. Delegates attending these conventions translated into 106,323 room nights and an overall economic impact for the city of $53.6 million.

Portland itself sets the stage for meeting planners seeking a vibrant destination for their meetings, and the Oregon Convention Center, which was just named one of the top convention centers in the nation by Smart Meetings magazine, provides state-of-the-art meeting space to complete the package.

“Meeting planners have a lot of destinations to choose from and ultimately, we want them to book Portland for their next meeting,” said Jeff Miller, president & CEO, Travel Portland. “Recognition in the very publications meeting planners are reading keeps us top of mind and lets them know that when they come to Portland, they will receive some of the best customer service in the nation.”

Following is a summary of Travel Portland’s recent service awards:

• The Pinnacle award acknowledges the outstanding job Travel Portland did servicing meetings, incentive travel programs, trade shows and conventions in 2012. Successful Meetings readers vote on the awards and they are the meeting planners Travel Portland works with and pitches for future business.

• Through totally unaided recall, Meetings & Conventions subscribers (made up of meeting planners) voted for the top convention and visitors bureaus throughout the world and Travel Portland was selected as one of the best. This recognition for Travel Portland comes with inclusion in the annual Gold Awards supplement in the magazine, which is shared with 50,000 subscribers to use when planning meetings, incentive and conventions.

About Travel Portland
Travel Portland is the official destination marketing organization for the city of Portland, Ore. Its mission is to strengthen the local economy by marketing the Greater Portland region as a preferred destination for meetings, conventions and leisure travel. For more information on Travel Portland, visit

Berlin Convention Office Launches Online Venue Finder

Easy 3-Step Tool Makes Finding Venues in Berlin Easier Than Ever

Berlin – In an effort to meet the needs of time-strapped conference, convention and meeting planners, the Berlin Convention Office has launched a new online tool that efficiently and quickly identifies the right location for their meetings in Berlin. This was announced by the visitBerlin Berlin Convention Office (BCO) at IMEX America in Las Vegas. The new search tool can be accessed from the landing page of BCO’s website, which also has been completely revamped.

The Venue Finder is available in German and English and offers filters by “Hotel”, “Location” and “Service Partner”. The selection can also be narrowed by criteria such as available seating, room size or number of people. The Venue Finder has been optimized for display on all devices, including smartphones and tablets, and can also be found online at

New Website for Meeting Destination Berlin
The Venue Finder is one of several additions made to the completely redesigned website, which now also provides customized offers for the three main customer groups in the meeting and convention business. The Service category, for example, lists all BCO offerings, including free booking of hotel room blocks. The Event Planning section presents incentive programs on offer, and the Meeting Guide Berlin is available for download.
For more information, go to and

IMN Solutions and Collie Gorg Group Create A Full Service Association Management Company

Washington, DC – Yesterday IMN Solutions and the Collie Gorg Group (CGG) announced the formation of IMN Association Management LLC, which will offer association management services under the integrated IMN Solutions brand. This move continues the expansion of the IMN Solutions’ brand responding to a market demand for broader outsourced association management services.

“The formation of this new entity is a natural progression for both companies,” said Jack Sammis, CEO of IMN Solutions. “Together, IMN and CGG will continue to offer clients first class services in association and meeting management.”

In a joint statement, H. Cris Collie CAE, Founding Chairman and Brian D. Gorg, CEO said, “CGG was established during the depths of the recession in February of 2009 and has grown significantly since that time. We’re known for our outstanding customer service and economic solutions for association management challenges. By working with IMN in this new affiliation, we are able to bring our services to a much broader audience and capitalize on the Power of the Network which IMN provides.”

IMN Association Management will offer current and future clients full association and foundation management or selected services including, education and training, certification program management, membership growth, meeting/trade show management, strategic planning, event marketing, bookkeeping and much more.

IMN Solutions is a full-service association and meetings management company that specializes in meeting and event solutions, association management, site research, contract negotiations, tradeshow and conference management, housing and registration, and marketing. IMN currently provides services to more than 100 associations, corporate and religious clients; booking more than one million room nights per year, generating over $150 million in room revenue.

Over the past five years, CGG has become a growing member of the association management community. CGG currently manages numerous associations delivering full management or selected services.

IMN Association Management LLC will be located in Arlington and Warrenton, Virginia.

“I have known Cris Collie for many years and he is very well respected in the association community and his profound contributions to the association industry are evident in the successful company he founded and the people at CGG. Along with my experience in association management and the IMN brand we will make quite a team” said Bill Hudson, Chief Operations Officer of IMN Solutions.

About the Collie Gorg Group (CGG)
CGG provides association management services to the non-profit community. For more information visit or call (540) 551-5501.

About IMN Solutions
IMN Solutions is a full-service association and meetings management company that specializes in meeting management solutions, association management, site research and contract negotiation, tradeshow and conference management, housing and registration, and marketing. It currently provides services to more than 100 association, corporate and religious clients. For more information, visit or call (703) 908-0707.

Cebu Forges Ahead with Ecotourism Conference

NOT even a 7.2-magnitude earthquake can stand in the way of Cebu hosting the United Nations World Tourism Organization’s (UNWTO) 5th World Ecotourism Conference scheduled next month.

“We are even more determined to push through (with it),” said tourism secretary Ramon Jimenez, Jr in the wake of the earthquake that struck Cebu and Bohol last Tuesday (TTG Asia e-Daily, October 16, 2013).

The three-day conference will be held at the 420-room Radisson Blu Hotel Cebu from November 13 to 15, with more than half of the expected 300 to 400 delegates to come from overseas. The event is a big booster for Cebu and Bohol’s MICE sector, which is being hounded by cancellations and deferments since the earthquake.

Rowena Montecillo, regional director for Cebu and Bohol from the Department of Tourism (DoT), said the conference would help showcase Cebu and Bohol’s marine biodiversity under the theme of Coastal Ecotourism: Oceans of Uncertainties, Waves of Opportunities.

Part of the conference is a full-day technical tour of Bohol, which is considered a model ecotourism destination in the Philippines. Other aspects of the conference include plenary sessions, B2B meetings, research symposia and post-tours to other destinations including Davao.

The updated Philippine National Ecotourism Strategy will also be soft-launched there.

The conference will conclude with the Cebu Declaration on Ecotourism, to be submitted to UNWTO and the Regional Commission for East Asia and the Pacific, which will have its conference in the Philippines next year.

While hotels and other business establishments in Cebu and Bohol? have resumed operations, severely affected areas remain off-limits. DoT’s Crisis Management Committee will hold consultations with travel industry heads to come up with a contingency plan to restore market confidence and offer alternative tour programmes within the area.

DoT’s Jimenez urged the speedy reconstruction of damaged facilities in attractions and transportation infrastructure. “On the business side, I call on our industry leaders and suppliers to swiftly embark on aggressive plans to sustain the destinations’ marketability and to achieve normalcy.”

IMEX America Brings IMEXLive to Las Vegas for the First Time

New remote ‘window into the show’

Following its successful roll-out at IMEX in Frankfurt earlier this year, organizers will be offering the unique ‘window into the show’ that is known as IMEXLive for the next edition of IMEX America at the Sands Expo® (Oct 14 – 17).

IMEXLive, which is exclusively sponsored by, will go live on Smart Monday, Oct 14, and is designed specifically to give those who can’t be at the trade show a glimpse of what they might be missing and an opportunity to experience a selection of live show content.
During its first ever use in May, IMEXLive was viewed by 1,215 unique visitors who were active on the page for an average of just under seven minutes (6:58). Since then the concept has undergone a number of refinements.

The free online service will share a range of content from various pre-selected IMEX and public social media channels. These will include monitored Twitter feeds and YouTube videos together with a selection of video interviews with speakers and industry leaders, plus IMEX America’s daily news headlines (produced by CNTV). It will also feature a live webcam on the show floor. IMEXLive will take place in a pop-up window on the IMEX America website and can also be viewed at

Says Carina Bauer, IMEX Group CEO: “We were thrilled with the feedback we received about IMEXLive earlier this year and we’ve been able to make some really useful updates and changes to make it even more user-friendly. I would especially like to thank the team at whose support has allowed us to offer this great service once again.”

Bauer added: “There is no doubt this is a great addition to the show. However, we remain clear that the function of IMEXLive is to provide a selective glimpse of parts of the show, rather than trying to make it perform as a hybrid event. The power and importance of doing business face-to-face remains a key value for IMEX but thanks to IMEXLive we can make great use of social media and the global reach of the internet to provide a really convenient, added-value service. It will be very useful for those already at the show, and especially so for those who can’t be there for any reason.”

Tony Lorenz, co-founder and CEO of stated: “ is pleased to support IMEXLive, which will present some of best content in our industry all in one online destination. Our partnership with IMEX leverages our respective strengths; IMEX has extraordinary content suited for this global audience, and is well positioned to support a broader distribution to that audience. Together with IMEX through this industry event, and with our founding partners at, we are all working hard every day to move our industry forward at an important time.”

The IMEXLive service will remain online for approximately one week after IMEX America closes, serving as a useful aggregator of selected video, photo and social content from the show.

New Social Hub launches
IMEXLive will be run by partners ‘How Can I Be Social’ who will also be managing the ‘What’s On’ screens around the show floor and the @IMEXSocialTeam onsite. The team will be based on the new Social Hub on the IMEX America show floor, sponsored by INCON, which is also where many of the broadcast video interviews will take place. The new Social Hub is intended to act as a meeting point for social media fans as well as a mini internet café with free Wi-Fi hotspot and phone charging points for show attendees.

IMEX App now available
In the final week before IMEX America opens, the IMEX App, developed by QuickMobile along with Strategic Partners, Meeting Professionals International (MPI) and sponsored by Freeman, is also available for download. The IMEX America App provides instant access to a full schedule of events including a ‘What’s on Now’ feature detailing all events taking place in the next hour. It also provides access to favorite social media channels – Facebook, LinkedIn, Twitter, and i-Meet – plus the exhibitor list together with a handy Las Vegas Guide. Both hosted buyers and buyer-attendees also benefit from real-time access to their individual appointment schedules on the App and enhanced login security features.

The IMEX America App has compatible versions for iphone/ipad; Android and Blackberry. For downloads and details see
To register and view content, visit

About IMEX America
IMEX America is America’s worldwide exhibition for incentive travel, meetings and events and is the largest tradeshow for the industry in the USA. The third edition will take place at the Sands Expo, Las Vegas®, (which is connected to the show’s Headquarters Hotel, The Venetian®|The Palazzo®), Oct 15-17, 2013. The show’s Official Airline is Delta.

IMEX America’s strategic partner and premier educational provider is MPI, who power “Smart Monday” – Oct. 14 – a full day of education on the day prior to the tradeshow. Smart Monday also includes a range of high level education delivered by other partners and associations, including Association Focus – a conference within a conference for association meeting planners – delivered by ASAE, ICCA and PCMA.

IMEX also has an exclusive partnership with the US Travel Association and is endorsed by ICCA, DMAI and Site, has an Industry Partnership with PCMA and is an AIPC Corporate Partner.
Other supporting associations include: ACTE Global, ADME, AMCI, ASAE: The Center for Association Leadership, Association Forum of Chicagoland, CIC, ECM, FICP, GMIC, IACC, IAEE, IAPCO, ISES, JMIC, PATA, SKAL and Spin. A full list of industry and media partners can be found here.
For all show photos and headshots:

PCMA Seeks Out Tomorrow’s Industry Leaders

PCMA launches 20 in Their Twenties campaign, highlighting 20 top meeting professionals under the age of 30

CHICAGO, IL – Today the Professional Convention Management Association (PCMA) launched its 20 in their twenties campaign, aiming to find the best and brightest young professionals in the meetings industry.

PCMA is intent on twisting the traditional concept of leadership – discovering and recognizing those emerging leaders who are pushing boundaries and executing at a level beyond their years – with ideas, wisdom and expertise that will help move our industry forward.

“PCMA is committed to innovation and looking towards the future. This campaign allows us to demonstrate that commitment by recognizing the industry’s future leaders, while also giving them the chance to show the industry their talents,” said Deborah Sexton, President & CEO, PCMA.

PCMA will provide an engagement point, education and financial support to these selected young professionals, who may otherwise not have a chance to take advantage of PCMA offerings.

Applicants will be reviewed by a diverse PCMA member task force that will include current Emerging Leaders. Applications are due by October 31, 2013.

The professionals selected will receive complimentary 2014 Convening Leaders and Education Conference registration, $1,500 for travel expenses, as well as discounted registration to attend Convening Leaders and Education Conference until they reach the age of 30. Recipients will also receive complimentary membership for 2014 and discounted membership until they reach age 30. They will have the opportunity to be paired with a member of the PCMA Board of Directors, Foundation Board of Trustees, or Past Leaders for three face to face or virtual mentoring sessions to assist in further development of their innovation and career.

Recipients will be recognized at Convening Leaders in January, as well as in Convene Magazine and other PCMA communications.

Learn more about 20 in their twenties or apply here.

The program is supported by the PCMA education Foundation.

About Professional Convention Management Association
PCMA is the multi-channel professional resource and premier educator for leaders in the meetings, conventions, events and trade show industries. PCMA provides their 6,300 members with a community of likeminded colleagues, innovative education and creative global solutions to enhance both their professional development and their organization’s face-to-face and virtual connections. Headquartered in Chicago, PCMA has 17 chapters throughout the United States, Canada and Mexico with members in more than 35 countries. For additional information, please visit the PCMA Web site at

About PCMA Education Foundation
The role of the Education Foundation of the Professional Convention Management Association (PCMA) is to support the mission of PCMA through fundraising and grant giving focused on scholarships, education and research that will advance the meetings and conventions industry. Established in 1985, the Foundation fuels advancement, nurtures professional development and shapes tomorrow’s meeting and convention leaders. Learn more at

Pacific World Malaysia Wins Best Incentive Programme at the rAWr Awards 2013

Pacific World (, the global DMC, Event Management and PCO organization has been awarded ‘Best Incentive Programme’ at the Malaysia Business Events Awards for Excellence (rAWr Awards).

rAWr or “ROAR” is associated with the growing voice and recognition of the business events sector amongst the private and public sector as a key contributor the Malaysian economy. The awards, initiated by the Malaysia Convention and Exhibition Bureau (MyCEB) and the Malaysia Association of Convention and Exhibition Organisers and Suppliers (MACEOS) are designed to recognise and reward excellence in the Meeting, Incentive, Convention and Exhibition industries.

The award ceremony consists of 20 categories. Pacific World entered with ‘Emerging Market Sales Meeting (EMSM),’ which was the only programme that made it to the finals and emerged as winner for the ‘Best Incentive Programme.’

The Emerging Market Sales Meeting, organised by Pacific World, brought delegates together for a combined conference and teambuilding event, which was designed to motivate teams from various countries and support them in working together towards a shared common company goal.

Herve Joseph-Antoine, Global Managing Director of Pacific World comments, “Pacific World was challenged to deliver a programme which would not only promote team spirit, but also exceed the high benchmark set in Sydney in 2006. In order to achieve this, the team introduced an innovative teambuilding approach in Kuala Lumpur. “

Catherine Chong, Country Manager Pacific World Malaysia added : “We introduced the “KL Challenge”, which involved a photo hunt and an outdoor activity that provided our participants with the opportunity to explore Kuala Lumpur. In addition to this, we also coordinated an activity where our attendees could build bicycles for orphans and give something back to the community. This was the key difference from the past teambuilding held and one of its kind that the client find difficult to match in future. We achieved a 100% attendance rate for the KL Challenge with all 350 participants from the Sales & Marketing division of Medical Technology industry worldwide attending.”

The client complimented the success of the programme stating, “The team building programme was in particular, very well received and will be quite difficult to top for any future event this division holds.”

Following their worldwide rebranding in November 2011, Pacific World as a global brand is recognised for delivering operational excellence, creativity and best-in-class customer service across the world. Through working closely with local governments and convention centres, the global MICE company currently delivers event solutions in over 25 countries including China, India, Hong Kong, Thailand, Cambodia, Vietnam, Malaysia, Singapore, Indonesia, Greece, Scotland, Portugal, Spain, Southern Africa, France, Monaco and England.

For more Pacific World news and destinations updates please visit:

EIBTM Collaborates with Stakeholders to Deliver Enhanced Experience for Trade Visitors

EIBTM (, the leading global event for the meetings and events industry has announced a number of collaborations with stakeholders including Hungarian Tourism Plc., Lufthansa and Iberian Airlines, all of which will support Trade Visitors through their attendance process.

Courtesy of Hungarian Tourism Plc. and partners, EIBTM will be running a competition, open to all trade visitors who pre-register and attend. One lucky winner will be selected from the list of attendees and they will receive a luxury trip for two to Hungary. Find out more

The winner will receive round-trip economy class tickets from any scheduled European departure city (courtesy of Hungarian Convention Bureau), 3 nights stay in the five star Kempinski Hotel Corvinus Budapest, round trip airport transfers (courtesy of Premium Incoming), a one day Budapest city tour (courtesy of BlagussTravel Ltd) and a half day incentive programme (courtesy of Continental Travel).

In addition to this, EIBTM have also collaborated with a number of travel and accommodation providers, to secure reduced room rates as well as rail, flight and ferry fares for all registered Trade Visitors.

Lufthansa airlines are offering special prices and conditions to all EIBTM attendees.
To make a reservation, registered Trade Visitors should click on and enter the access code GBZAMBJ in the “Access to Event Booking” area. This will open an online booking platform that will automatically calculate the discount offered or provide you with an even better offer if another promotional fare is available. Iberia Airlines will also offer discounts of up to 50% off Domestic, European and Intercontinental flights.

Renfe will also offer 30% off specified routes in Barcelona and Acciona Trasmediterránea will offer 50% off selected ferry journeys. Full details can be found by visiting–Accommodation/Travel-Discounts.

Registered Trade Visitors will also benefit from special discounts when you book with EIBTM’s official DMC, Pacific World. Special rates will be available in Official (including EIBTM coach transfers) and Unofficial Hotels (excluding EIBTM coach transfers) which will start from €81 per night. For more information visit–Accommodation/Travel-Discounts.

Attending EIBTM will provide meetings industry professionals from across the globe with the opportunity to meet over 3,100 global destinations, venues, hotels, products and services. In addition to this, they will be able to connect with peers and business contacts at networking events and keep up to date with the latest trends and intelligence through attending the EIBTM Knowledge Programme.

EIBTM 2013 will take place from 19th – 21st November, a week earlier than in previous years. The EIBTM Forum will take place the day before the exhibition on 18th November. Trade Visitor registration is now open and all meetings industry professionals are invited to register at