Monthly Archives: February 2014

Brisbane’s Newest Convention Centre Set to Celebrate a Successful First Year of Business

Brisbane’s new kid on the block, the Royal International Convention Centre (Royal ICC), is pleased with its first 12 months of business and will celebrate its first anniversary on 2 March.

“We gauge the success not just on profitability, but repeat business and feedback from our customers, which has been overwhelmingly positive,” says Sue Hocking, General Manager, Venue Sales & Marketing.
The Royal ICC welcomed a number of high profile events in 2013 including the Queensland Tourism Awards, DUG International, National Radio Conference and Australian Commercial Radio Awards, Brisbane Boat Show, Brisbane Maserati Launch and the nationally televised 58th Walkley Awards for Excellence in Journalism.

“We worked hard to provide our customers with a different level of service, flexibility, creativity and care and I believe this is what has really set us apart from the competition this year – as well as the stunning heritage design of the facility,” said Ms Hocking.

“The Royal ICC was well and truly tested in 2013 with so many diverse events in all categories and it has performed exceptionally.
“The space works well with the adjoining unique outdoor Plaza; and our kitchens (and chefs) managed back-to-back large scale events with ease and grace.
“Our investment in Australia’s only operable ceiling grid system was appreciated by our customers who were able to produce creative options, and at the same time save on budget and time in the set-up and pull down of event theming and lighting,” she said.

And it appears the customers agree.
Jan Sinclair, National Events and Operations Manager for The Walkley Foundation for Journalism, was blown away by the Royal ICC saying The Walkley Awards was one of her ‘most successful events ever’ thanks to the state-of-the-art facilities and excellent customer service.

“Excellence is central to our brand, so it was just fantastic to work with a venue that embodies everything we stand for,” she said.
The Royal ICC’s 2014 focus is not only about introducing new clients to this world-class convention centre, but ensuring clients return.
The Developing Unconventional Gas (DUG) conference will be back at the Royal ICC in 2014 after a successful event in 2013 where 370 largely international delegates descended on Brisbane. This was the first time DUG had been held outside the United States.

The much loved Brisbane Boat Show will also return to the Royal ICC in 2014, along with the Frontline Appeal Dinner.
The Royal ICC is also looking forward to welcoming a number of new international and national clients in 2014 including the MOTO Expo, Royal Australian College of General Practitioners, General Practice Education and Training (GPET), QLD Education Resources Expo and the Royal Agricultural Society of the Commonwealth (RASC) Conference.

UNWTO and WTTC speakers confirmed for IMEX Politicians Forum 2014

The IMEX Group has announced two influential speakers from the world’s leading global tourism organisations for its forthcoming Politicians Forum, which takes place on May 20th during the IMEX in Frankfurt trade show.

The presence of Mr Taleb Rifai, Secretary-General of the World Tourism Organisation (UNWTO), the United Nations Specialised Agency for tourism and Mr David Scowsill, President & Chief Executive Officer of the World Travel & Tourism Council (WTTC), signals a further strengthening in authority of the IMEX Politicians Forum, which is now in its 12th year.

Taleb Rifai will also make the keynote address at the IMEX Opening Ceremony.

Their attendance will provide a valuable opportunity for meetings industry leaders to come together with these respected global tourism organisations to explore mutual interests, debate a unified position and integrate objectives. This follows a growing acknowledgement that, in order to make a better case in front of governments all over the world, greater industry integration and co-operation is essential. The 2014 Politicians Forum programme will concentrate on showcasing how business events add value to the tourism economy – and beyond – illustrating how politicians can influence change and support the industry.

Rifai and Scowsill will present and talk to a prospective 30 regional and national political representatives together with 80 meetings and events industry leaders during the Forum, which once again takes place at the Villa Kennedy Hotel, Frankfurt.

At the same time a number of destinations and meetings industry suppliers have stepped up to provide vital on-going funding for the annual advocacy event. The key sponsors are: Amsterdam Rai, Saudi Exhibition & Convention Bureau, Istanbul Convention & Visitors Bureau, Jakarta Convention & Exhibition Bureau, West Sweden Tourist Board, Vienna Convention Bureau and Visit Mexico. The event’s Host Sponsors are Villa Kennedy, Messe Frankfurt and the German Convention Bureau (GCB), while Sixt, Brahler and International Meetings Review have also committed support.

UNWTO Secretary-General Taleb Rifai commented: “The meetings and events industry is a key part of the tourism sector, increasing competitive advantage and diversifying source markets for destinations around the world. UNWTO research clearly shows that this industry is a crucial driver of tourism development and, as such, a much needed generator of income, employment and foreign investment around the globe. I look forward to attending the IMEX Politicians Forum to explore further synergies between the meetings industry and other tourism segments, joining forces to bring the benefits of a stronger tourism sector to all.”

David Scowsill, President & Chief Executive Officer of the World Travel & Tourism Council (WTTC) added: “The role of WTTC is to promote the economic and social contribution of the Travel & Tourism industry to governments and wider society globally. Events such as the Politicians Forum at IMEX are an important part of the outreach of our industry and support the aligned advocacy work of the tourism bodies across the globe.”

In response, IMEX Group Chairman, Ray Bloom, said: “I am thrilled that both Taleb Rifai and David Scowsill are taking part in this year’s IMEX Politicians Forum. Together they will add an important and highly informed perspective to the day’s debate and will undoubtedly share valuable experience and insight. Their attendance takes us a step closer to achieving unilateral understanding at the highest levels of government, that although leisure tourism and meetings and events each deliver discrete economic impacts, there is a great deal of common ground which needs to be clearly expressed and understood.”

Declaration of support nears 100 signatories
Since being launched at IMEX in Frankfurt last year, the IMEX Meetings Industry Declaration of Support has gathered political signatories from all over the world. The declaration aims to provide destinations with a simple, tangible device that can be used to encourage visible patronage from their local MPs, mayors or other political representatives. Recent signings by Mayor Philippe Augier, President of France Congres, on behalf of all 54 member cities of the Congres plus those of 20 members of European Cities Marketing bring the number who have now signed the Declaration to 99.
Explains Ray Bloom: “This brings us just shy of the landmark 100th signatory so we’re calling for more destinations or associations to come forward and show their support so that we can hit that 100 mark together and celebrate that achievement publicly. We’ve just launched a free Political Advocacy Toolkit plus a new promotional video for destinations to use to enhance their own local lobbying or communications campaigns.”

Destinations or convention centres interested in inviting their local politician to the IMEX Politicians Forum should email for further information and support.

About the IMEX Politicians Forum

The IMEX Politicians Forum is organised by IMEX in collaboration with European Cities Marketing (ECM) and the International Association of Convention Centres (AIPC) and under the auspices of the Joint Meetings Industry Council (JMIC).

PCMA and SACEOS Collaborate on Meetings Industry Education By PCMA

CHICAGO, February 2014 – The Professional Convention Management Association (PCMA) and Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS) announced a partnership to help advance the Meetings, Incentive, Exhibition and Convention (MICE) Industry by collaborating on education and certification.

The partnership will provide an opportunity for the organisations to facilitate the exchange of best practices and ideas among its members, and will support industry certifications which include the Certified Meeting Professional (CMP) and the Certified Association Sales Executive (CASE) programs. Through this partnership, PCMA will provide a face to face training program for the Convention Industry Council’s (CIC) Certified Meeting Professional (CMP) exam. The program is designed to educate on the most effective ways to prepare professionals for the CMP exam, and is envisaged to start running in the third quarter of 2014, after the selected trainers undergo an intensive training program by PCMA.

SACEOS is dedicated to advancing the MICE industry by providing professional development opportunities for this sector and are working collaboratively with PCMA to fulfill that mission.

“Singapore is one of the top meetings destinations in the world, and is of great importance to the PCMA membership. We are thrilled with this collaboration and SACEOS’ commitment to further educating their members and the industry at large,” said Deborah Sexton, President & Chief Executive Officer, PCMA.

Janet Tan-Collis, SACEOS’ President, said, “With PCMA’s programs and expertise, there will be easier access to some of the world’s best MICE management programs. This will facilitate more of Singapore’s and the region’s MICE professionals to attain the coveted qualifications that will help them progress their careers in the industry. ”

Adding her support to this partnership, Ms Neeta Lachmandas, Assistant Chief Executive of Business Development at the Singapore Exhibition and Convention Bureau said, “The global meetings industry is a competitive one. Even though many of our Singapore meeting planners are already very experienced in organizing meetings, this is an important platform to keep abreast of global meeting trends and best practices. We are confident that this partnership will be a fruitful one, and look forward to it contributing to the delivery of many more great Singapore experiences.”

About Professional Convention Management Association

PCMA is the multi-channel professional resource and premier educator for leaders in the meetings, conventions, events and trade show industries. PCMA provides their 6,000+ members with a community of likeminded colleagues, innovative education and creative global solutions to enhance both their professional development and their organisation’s face-to-face and virtual connections. Headquartered in Chicago, PCMA has 17 chapters throughout the United States, Canada and Mexico with members in more than 35 countries. For additional information, please visit the PCMA Web site at

About Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS)

For over 34 years, SACEOS is Singapore’s only professional MICE association, representing the country’s leading meetings, conventions, conventions and events organisers, as well as the suppliers of facilities and services. SACEOS is dedicated to shaping the future of Singapore’s meetings, conventions, conventions and events industry, and has contributed significantly to making Singapore the best event venue in Asia.

SACEOS helps to empower and connect businesses, having established a strong international network which provides global connections for its members. It also works closely with the Singapore Government to chart the industry’s growth path and further the island state’s position as an International Exhibition City and Regional Convention Hub in Asia.

The association has also developed strong training programmes and has managed to secure close to $1 million worth of training grants for the MICE Industry in Singapore after being appointed as the programme partner for the Enterprise Training Support scheme by the Workforce Development Agency in 2013. SACEOS now aims to upgrade the skills of MICE professionals in the country, in order to ensure quality for all events held in Singapore and elevate the industry to greater heights.

About the Singapore Exhibition and Convention BureauTM

The Singapore Exhibition and Convention BureauTM (SECB), a group of the Singapore Tourism Board, has a mission to champion business travel and business events as key drivers of the tourism sector and enablers for industry growth in Singapore. It aims to establish Singapore as a dynamic business events destination where people, technology and ideas converge to create great value for customers. As the leading government agency for the business events sector in Singapore, the Bureau works with stakeholders to create, attract, and grow business events, as well as ensuring exceptional experiences in the delivery of these events. The Bureau also develops partnerships with international organisations and alliances.

The Bureau is a member of the BestCities Global Alliance. BestCities is the first global alliance to put in place a certification programme – with standards certified by Lloyd’s Register Quality Assurance (LRQA) – to ensure a consistent level of convention bureau service excellence from all partner cities.

Balboa Bay Resort Offering Special 1st Quarter Group Rate

Meetings of the Bay Promotion available now through May 2014 at Balboa Bay Resort

Balboa Bay Resort announced they have implemented a new special group sales program called “Meetings on the Bay”, available now through May, 31 2014 with rates starting as low as $169*.

For group bookings of 10 rooms or more per night, in addition to the special room rate, organizations will also receive a choice of the following inclusions:

-One complimentary guestroom for every forty rooms occupied
-Complimentary coffee break in your meeting room
-Complimentary VIP one-hour Duffy boat excursion around Newport bay complete with wine & cheese

In order to qualify for Balboa Bay Resort’s Meetings of the Bay group pricing and offer, a booking must be new and made contractually for 2014 booked between now and May 31, 2014, as well as for 10 rooms or more per night. The promotion is also subject to availability, conditions and blackout dates may apply.

For Resort group rates & information , please contact the sales department at 949.630.4125 or

About Balboa Bay Resort
Balboa Bay Resort, the only waterfront resort in Newport Beach, offers stunning bay views and sunsets over the Pacific Ocean. The Resort features an award-winning restaurant and bayside terrace, First Cabin Restaurant, a late night bar and lounge known as The Bar, as well as Blend™, a gourmet coffee shop offering freshly-brewed coffee, espresso, teas, fresh pastries, paninis, gelato, grab ‘n go sandwiches, and more. Other resort amenities include a full-service 10,000-square-foot spa; a wealth of outdoor recreation, including a year-round heated swimming pool and whirlpool, water activities, and for guests to rent from the private dock: electric boats, stand-up paddleboards, and kayaks; and more than 20,000 square feet of indoor and outdoor meeting space. For information and reservations, please contact Balboa Bay Resort at 949.645.5000; or visit the website at

AIBTM and IAEE Renew Strategic Partnership to Offer Hosted Buyer Program and Education

The International Association of Exhibitions and Events™ (IAEE) and the Americas Incentive, Business Travel & Meetings Exhibition (AIBTM) announced a renewed partnership to offer a Hosted Buyer program for IAEE members to attend the event as well as an education session in the AIBTM Learning Theatre to be held June 10-12, 2014 in Orlando, Florida.

“Our initial success at AIBTM last year was very promising, and we are once again proud to partner with AIBTM on this industry event,” says IAEE President and CEO David DuBois, CMP, CAE, FASAE, CTA. “This renewed collaboration confirms IAEE’s strategic initiative to engage organizers and planners who are exploring global opportunities.” DuBois will be a part of an educational panel that will take place during Education Day on 11 June 2014.

IAEE, which was founded in 1928 to represent the interests of trade show and exhibition managers, represents over 8,500 individuals who conduct and support exhibitions around the world. Over 50% of its members are directly involved in the planning, management and production of exhibitions.

“AIBTM is delighted to renew its partnership with IAEE again this year,” said Michael Lyons, AIBTM Exhibition Director. “We share a common mission and values: to provide stakeholders in our industry with information and resources that will advance the industry’s success through a focus on growth and relationship-building. By establishing successful partnerships like this one, AIBTM is able to achieve its goal of delivering strong ROI to all the industry professionals who attend AIBTM in June in Orlando.”

For more information, visit AIBTM on Linked in, Facebook, Twitter and Youtube and online at

Middle East: New DCEB chief sets out key goals

The newly-appointed head of the Dubai Convention and Events Bureau (DCEB) has revealed the organisation’s ambitious strategy for positioning the emirate as a leading business events destination in the world.

Steen Jakobsen, Director of Convention and Business Tourism at DCEB, a division of Dubai’s Department of Tourism and Commerce Marketing (DTCM), has outlined a three-pronged approach to winning more business, with the focus on congresses in particular.

“Business events are a very important part of Dubai’s 2020 Vision,” said Jakobsen, referring to the DTCM’s target 20 million visitors by 2020 – a figure predicted to increase to 25 million now the emirate has won the bid to host World Expo 2020.

“Part of the vision is that business events account for a bigger number of international visitors to Dubai and we will pursue a strategy focused on three pillars,” Jakobsen said, adding that the first pillar was to attract more existing rotational international events to Dubai.

“We need to position Dubai to attract as many of them as possible and we will do this through our sales work and bidding for international congresses,” he said.

The second pillar, Jakobsen said, was to “grow the number of visitors taking part in existing Dubai events” and the third was to “develop new events that fill a gap in the market”.

“These are events that may start off as local or regional events, staged in Dubai, and have the potential to grow into global events,” he explained.

“They could be in any sector, but what we are noticing internationally right now is the trend for events that cross over traditional sciences – for instance, cardiology and obesity, or obesity and diabetes.”

Jakobsen, who prior to joining DCEB in October, headed the Copenhagen Convention Bureau for seven years, said the new role appealed to him because of Dubai’s “ambitious business events strategy, all steered by the 2020 Vision”.

“Where else in the world is there an opportunity to be part of such a strategy and an organisation mandated to implement that strategy? That once-in-a-lifetime opportunity appealed to me,” he said, and added it was “important to work as a team” if big congress business is to be won.

“There is already strong teamwork in Dubai, but we need to expand that further because it gives meeting and conference planners trust in Dubai. A critical success factor in being able to deliver is having a team of stakeholders that work together who know the business, making sure there are no unnecessary crossovers.” he said.

Jakobsen also felt it was important to demonstrate Dubai was a destination that “offers growth opportunities to businesses, organisations and associations that want to take their meetings here”.

Associated Luxury Hotels International (ALHI) Expands Portfolio Into Southwest Florida With Addition Of The Naples Beach Hotel & Golf Club

. . . AAA Four-Diamond Resort Added To “ALHI Beach Collection,”
“ALHI Golf Collection” and “ALHI Historic Collection”

WASHINGTON, DC (February 2014) – The Naples Beach Hotel & Golf Club, which recently completed more than $45 million in renovations and enhancements, has been accepted into the exclusive portfolio of Associated Luxury Hotels International (ALHI). In addition to becoming the newest Member of ALHI’s worldwide portfolio of AAA Four- and Five-Diamond quality hotels and resorts that specialize in serving the meetings and incentive marketplace, the AAA Four-Diamond Southwest Florida resort becomes the newest addition to the “ALHI Beach & Island Collection” specialty segment since it is directly on Naples’ beautiful beach. It also becomes the newest offering in the “ALHI Golf Collection” with 18 holes of championship golf on-site, and the “ALHI Historic Collection,” as it has been a landmark resort in Naples for more than 50 years. The ALHI Global Sales Organization (GSO) sales force throughout North America now provides authorized and dedicated GSO services and sales support to companies and organizations interested in conducting meetings, conventions, and/or incentive/recognition programs at the 125-acre resort.

The Naples Beach Hotel & Golf Club joins as ALHI’s only Member in Southwest Florida, and its fourth property on Florida’s west coast, joining: the sophisticated InterContinental Tampa, offering 323 rooms in Tampa’s upscale Westshore district; the legendary and newly renovated Loews Don CeSar Hotel on scenic St. Pete Beach; and Saddlebrook Resort in Tampa/Wesley Chapel, with 95,000 square feet of meeting space, as well as on-site golf, fishing, and spa.

The Naples Beach Hotel & Golf Club is Southwest Florida’s only resort directly on the beach with an on-site championship golf course, world-class spa, and award-winning tennis center. Offering an incredible setting on the pristine white-sand beaches of the Gulf of Mexico, the resort features 34,000 square feet of meeting space plus many picturesque outdoor venues. Not resting on its many laurels, the resort spent more than $45 million in impressive renovations and enhancements over the last six years, which included the renovation of its 317 guest rooms and suites, the addition of a new Gulf-view ballroom, the renovation and expansion of its waterfront restaurant HB’s on the Gulf and its popular The Sunset Beach Bar & Grill, the complete renovation its Gulf-side meeting rooms and pre-function space, enhancements to the golf course, and the addition (in 2010) of a beautiful new beachfront pool complex with two new pools.

Meeting and reception venue options at The Naples Beach Hotel & Golf Club include the new Gulf-view Everglades Room ballroom, the 6,283-square-foot River of Grass Ballroom, and such scenic outdoor venues as the Watkins Lawn and the Ocean Lawn. The resort provides access to seven miles of white-sand beach, an array of dining options, multiple bars, retail shops, and beach rentals. Rich in hospitality and tradition, The Naples Beach Hotel & Golf Club has been owned and operated by the Watkins family since 1946. Area recreational options include Everglades tours, boat and fishing excursions, and Naples’ outstanding museums, theatres, and art galleries. The resort is ideally situated just blocks from Naples’ renowned shopping and dining districts of fashionable 5th Avenue South and historic 3rd Street South, and is just 40 minutes from Southwest International Airport (RSW) in Fort Myers.

With the addition of The Naples Beach Hotel & Golf Club, ALHI’s “Beach & Island Collection” specialty segment for meetings and incentive programs now features 47 distinctive waterfront resorts and hotels in coastal destinations around the world, offering more than 22,800 rooms and suites, and over 1.56 million square feet of meeting space. The “ALHI Golf Collection” specialty segment now features more than 100 championship golf courses, and the “ALHI Historic Collection,” now has 41 hotels and resorts with more than 50 years of heritage.

“We are very proud to add the beautiful The Naples Beach Hotel & Golf Club to our exclusive portfolio,” said David Gabri, CEO of ALHI. “It is a very special gem that has completed a major makeover, is primed for the national M&I market, and is Southwest Florida’s only beachfront resort to offer championship golf, an impressive spa, and a great tennis center, all on-site. In addition to featuring an amazing beachfront setting, its meeting space and outdoor venues are outstanding.”

Jason Parsons, general manager of The Naples Beach Hotel & Golf Club, said, “We are very proud to join such a distinguished organization as ALHI. As a family-owned independent hotel, the resort will benefit from ALHI’s 20 Global Sales Offices, and its excellent Global Sales professionals. We are pleased to now be part of ALHI and look forward to working with the ALHI team and serving their discriminating clients.”

ALHI’s 160+ Member hotels and resorts include exceptional Four- and Five-Diamond quality meeting, convention, and incentive resorts on land and sea, incomparable city hotels, exclusive smaller hotels, golf resorts, historic & landmark properties, island destinations, resorts with spas, properties in international destinations, and hotels with world-class gaming and entertainment.

With a worldwide portfolio of over 115,000 rooms and suites and nearly 10 million square feet of meeting space, ALHI provides planners and their organizations experienced Global Sales services with diverse options among its outstanding worldwide member hotels and resorts which specialize in meetings and incentive programs. ALHI provides reliable one-call professional sales assistance and access to their distinctive hotels, resorts, and venues for programs ranging from 10 to more than 6,500. There is no cost to planners’ organizations to utilize the ALHI GSO services, expertise, and account advocacy, as its Members’ dues fund the Global Sales Organization to best serve planners with local professionals.

For a list of ALHI’s portfolio, visit, and preview details of ALHI’s Membership, including useful information on the 12 defined specialty segments within the portfolio, which are designed to make it easy for planners to identify properties, destinations, venues, and/or ships that will best suit their programs’ objectives, unique desires and specific needs.

On the ALHI website, planners can quickly see details of the properties’ meeting, accommodation, recreational and dining offerings, as well as destination information and “Luxury on Sale” value opportunities. A photo gallery, meeting floor plans and specs, and a location map for each property are also easily available.

ALHI has 20 professionally-staffed Global Sales Offices to serve, with locations in Atlanta, Boston, Chicago, Dallas, Denver, Houston, Kansas City, Louisville, New York City, Orlando, Philadelphia, Phoenix, Richmond, Savannah, Southern California (3), Toronto, Washington, D.C., and Washington (state). Go to to identify the “ALHI Team” sales professionals in your state/area.

For more information about ALHI, to inquire about any of the ALHI member properties, and/or to acquire a free copy of ALHI’s “2014 Global Sales Guide To Meeting Facilities,” contact your nearest ALHI Global Sales Office, or call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit

Laughlin Event Center Presents Reba, Rascal Flatts, Alan Jackson

LAUGHLIN, NV—The Laughlin Event Center will feature three extraordinary country concerts in the next few months. Tickets for all three—Reba McEntire, Rascal Flatts, and Alan Jackson—are on sale now at

Reba McEntire, March 15
Reba returns to Laughlin for a spectacular performance in March. The singer, songwriter and actress has accumulated a wide array of awards including 7 Academy of Country Music Top Female Vocalist awards and 4 consecutive Country Music Awards for Female Vocalist of the Year. Tickets from $50, concert begins at 8pm.

Rascal Flatts, April 12

Rascal Flatts is the most successful country group of the past 15 years, with over 21 million albums sold, over 25 million digital downloads sold, 7 million tickets sold, 14 #1 hits & 28 top 10 hits. New single “Rewind” is lead song from their forthcoming Big Machine Records release. They have won more than 40 major awards, including seven ACM trophies for “Vocal Group of the Year”, six trophies for CMA “Vocal Group of the Year”, and membership in the “Grand Ole Opry”. Tickets from $45, concert begins at 8pm.

Alan Jackson, May 17
One of the most successful and respected singer-songwriters in music, Jackson is in the elite company of Paul McCartney and John Lennon among songwriters who’ve written more than 20 songs that they’ve recorded and taken to the top of the charts. Jackson is one of the 10 best-selling artists since the inception of SoundScan, ranking alongside the likes of Eminem and Metallica. His current album, The Bluegrass Album, was released Sept. 24 and debuted at #1 on Billboard’s Bluegrass Albums Sales Chart and has remained in the #1 position ever since. Jackson has sold nearly 60 million albums worldwide, topped the country singles charts 35 times, and scored more than 50 Top-10 hits. He has written or co-written 24 of his 35 #1 hit singles. He is an 18-time ACM Award winner, a 16-time CMA Award recipient, and a two-time Grammy-winning artist whose songwriting has earned him the prestigious ASCAP Founders Award and an induction into the Nashville Songwriters Hall of Fame as a 2011 Songwriter/Artist inductee.

The Laughlin Event Center is the newest outdoor entertainment venue in Laughlin with comfortable concert seating for up to 9,300, state of the art audio/visual, VIP Skyboxes and permanent restroom facilities.

Kuala Lumpur Convention Centre Hosts Record Number of Events

Conventions and TenOnCall Segments See Biggest Growth

KUALA LUMPUR, 19 February 2014 ¬– The Kuala Lumpur Convention Centre (the Centre) hosted 1,565 events in 2013, a 9% increase on the 1,442 in 2012 and the highest number ever held in a calendar year since opening in June 2005. Of this, the Conventions and TenOnCall segments were the biggest movers recording a 32% and 16% increase respectively on the previous year’s figures.

For Exhibitions segment, seven new clients from the rail, security, fire & safety, skin care, glass manufacturing and baby products industries joined an existing portfolio of recurrent shows while Conventions added 33 new clients to its list, 29 of which were international conferences.

In total, the Centre welcomed 2.0 million delegates contributing RM700 million in economic impact to the Malaysian economy (in 2013) compared with 1.6 million delegates and RM590 million in 2012.

A steady growth of an average 10%
year-on-year between 1 January 2010 and 31 December 2013 for events held at the facility means that since opening nine years ago, the venue has hosted over 15.6 million delegates and visitors and made a total economic impact contribution of around RM4.9 billion.

The year in review also saw the Centre add to an already impressive list of awards and accolades, with the ‘Purpose Built Convention & Exhibition Centre Award For Excellence’ in the Business Events category of the Malaysian rAWr (Recognising Award Winning Results) Awards 2013 for her contribution to the growth and development of the country’s business tourism sector and Kuala Lumpur City Hall’s Universal Access Award 2013 which acknowledges the Centre’s design and layout as being accessible to all while the culinary team brought home its third consecutive ‘Most Outstanding Team in Culinary’ award at Culinaire Malaysia 2013. Last but not least, the Centre’s PR and media efforts were rewarded with the inaugural ICCA Best PR Award at the 52nd International Congress and Convention Association (ICCA) Congress 2013.

“In addition, over the course of the year, we hosted numerous high profile international events such as the 3rd Women Deliver Global Conference (Women Deliver 2013), 4th Global Entrepreneurship Summit (GES 2013), 7th IAS Conference on HIV Pathogenesis, Treatment and Prevention (IAS 2013), 35th Asia Pacific Dental Congress (APDC 2013) and the 2013 International Dragon Award (IDA 2013) Annual Conference, highlighting our growing regional and international reputation as Malaysia’s premier convention facility,” said General Manager, Datuk Peter Brokenshire.

He continued, “our team is our most valuable asset. Without them, our achievements would not have been possible. That said, we are not resting on our laurels. Moving forward, we will maintain our flexible mind-set to continue delivering value to repeat and new clients through innovative product offerings and quality service, an approach that has kept us at the forefront of people’s minds and continues to give us that competitive edge. And in the current economic climate, better yield management and efficient management of space to attract and schedule more quality events are two key strategies for 2014 and beyond.”

On the Centre’s 2014 events calendar are several prestigious gatherings including Meetings & Events Australia (MEA) Annual National Conference 2014 2014 which is being held for the first time in Southeast Asia, and only the second time outside Australia, another first in Toastmasters International 82nd Annual International Convention 2014 as this will be the first time in the organisation’s 89-year history its international convention is being held outside North America, , 12th International Congress on Obesity, XXV FIG (International Federation of Surveyors) Congress 2014, 20th ASEAN Federation of Cardiology Congress, 16th Asian Congress of Architects 2014, 14th Western Pacific Congress on Chemotherapy and Infectious Diseases 2014, Offshore Technology Conference Asia 2014 and Asia Water Expo 2014.

For all the latest information and updates from the Centre, visit .

Pacific World Announce Expansion into Italy

Extended reach with 9 offices across Italy

Pacific World (, the global DMC, Event Management and PCO organization have today announced their expansion into Italy. The addition of this new destination to their portfolio has been made possible through joining forces with the MICE division of TUI Travel plc joint venture Acampora Travel.

Herve Joseph Antoine, Global Managing Director for Pacific World commented, “We are delighted to announce the addition of Italy as a destination which will join our growing portfolio. This addition will bring a great deal to the company, enabling us to strengthen our global value proposition for clients and extend our client expertise and knowledge to another key destination in Europe”.

The Italian headquarters will be based in Rome, and lead by Emanuele Pinna as Destination Manager. The team will be supported by a further 8 offices which are located throughout Italy in key destination including Venice, Alghero (Sardinia), Viareggio (Tuscany), Sorrento, Ischia, Cefalù and Taormina (Sicily).

Joseph Antoine concludes, “Emanuele Pinna has 30 years experience in the tourism industry and has been handling MICE business since 1991. Emanuele and his team have an enormous amount of experience when it comes to organizing events in Italy for companies coming from different parts of the world and various industries.

“We are also delighted to announce that Evelyne Mancini De Boni, has been appointed as Country Manager for Italy. Evelyne, who also manages Monaco and French Riviera destination office, will bring a huge amount of knowledge to the team and she will assist in the successful implementation of Pacific World global Operational Excellence standards”

Following their worldwide rebranding in November 2011, Pacific World as a global brand is recognised for delivering operational excellence, creativity and best-in-class customer service across the world. Through working closely with local governments and convention centres, the global MICE company currently delivers event solutions in over 26 countries.

For more information please visit: