Monthly Archives: September 2015

Suntec Singapore Launches the Exquisite ‘Road to Prosperity’ Chinese Banquet Menus

Singapore Suntec Singapore Convention & Exhibition Centre (Suntec Singapore) has launched its ‘Road to Prosperity’ range of Chinese Banquet menus that start from an attractively priced $788++ per table to a sumptuous offering of $1,238++ per table today.

With 168 authentic dishes making up the 21 new 8-course customisable Chinese
banquet menus, Suntec Singapore is offering the widest range available in the market.

“We are delighted with our ability to offer our clients an unprecedented range of
menu options for their Chinese banquet dinners. The 21 new ‘Road to Prosperity’
menus are specially curated by our award-winning culinary team to feature both
our Executive Chef’s signature dishes and local favourites. By combining authentic
recipes with the freshest ingredients, we offer the widest range of delectable menus
to suit any occasion, palate or budget.

To be certain that everyone can enjoy our exquisite new menus, we’ve ensured that
most of our menus comply with the Halal standards. This will make it more
convenient for our clients to cater to the different culinary requirements of their
guests,” said Arun Madhok, CEO of Suntec Singapore.

In fact, the menus are categorized into seven series with each series having 3
menus. Other than the Vegetarian Series, each of the other six series offer clients a
unique option of swapping similar menu items amongst the different menus without
any additional charge. This allows our clients to easily customise their menus to suit
their requirements without further price negotiations.

This wide range of easily tailored menus reinforces Suntec Singapore’s unique
ability of being able to offer a seamless, customised experience where everything
just works for our clients and their guests.

The Road to Prosperity range of menus includes an 8-course Chinese banquet
dinner in an exclusive dining room with free-flow of soft drinks and Chinese tea. We
offer clients fresh flower centre piece arrangements, VIP table service, choice of
chair covers, AV equipment and set up services, special room ambient lighting, stage and rostrums, red carpet for special events and even dance floor platforms as
part of the package*.

Additional benefits include:
• Free venue-wide high-speed WiFi service
• 1 VIP parking lot
• Parking for up to 20% of the guaranteed attendance
• Banner listing on the Big Picture (the world’s largest HD video wall)

*The features may differ depending on the specific dinner package

About Suntec Singapore
Suntec Singapore is the World’s Leading Meetings & Conference Centre, located at
the heart of Asia’s most integrated meetings, conventions and exhibitions hub. With
great versatility featuring 42,000 m² of flexible customisable space, free WiFi,
digital signage, an excellent range of culinary choices and a dedicated team of
service experts, this award-winning facility can cater to events from 10 to 10,000

Only 20 minutes from Changi International Airport, Suntec Singapore is
conveniently located in the Central Business District and just minutes from the
city’s entertainment and cultural attractions. Suntec Singapore offers direct access
to 5,200 hotel rooms, 1,000 retail outlets, 300 restaurants, 6 museums and
Esplanade – Theatres on the Bay.

For press enquiries, please contact:
Wenli Ong
Manager, Marketing and Communications
D: 6825 2217

Association Focus & Evening offer superb education and networking opportunities at IMEX America 2015

Increasing revenues, designing better meetings and using mobile technologies in meetings are among the engaging subjects to be explored at Association Focus, a key part of IMEX America’s Smart Monday education program on 12 October 2015 in Las Vegas.

This special educational event, designed by IMEX together with ASAE and ICCA, is packed with fascinating discussions and insightful presentations led by an inspiring group of engaging speakers including industry professionals and independent specialists.
Taking place at the Venetian®| The Palazzo® Congress Center, the free event is exclusively for association executives. More than 180 association professionals from over 15 countries are expected to attend.

The day will be packed with motivating sessions where delegates can boost their knowledge and gather valuable insights and advice from peers and experts that will be helpful both in running associations as well as their events. The event also offers superb opportunities for association executives to network with peers and experts from across the globe.

After a networking lunch, delegates will first have a choice of three tracks. The ICCA session is ‘What’s Your Story?’ Led by Betsy Bair of Penton Media, Lisa Astorga, CMP of the International Society of Thrombosis and Haemostasis and Martin Sirk, CEO of ICCA, it starts from the premise that every association meeting is a chance to tell a great story – so how can associations make the most of these stories and opportunities?

At the same time, Willis Turner, CEO of Sales & Marketing Executives International Inc and Shelly Alcorn, Principal of Alcorn Associates will explore the potential role and opportunities to use gaming to increase loyalty and engagement.

Dedicated Executive Track
The dedicated ASAE Executive Track will open with ‘The Journey to Great Governance’, presented by Susan Robertson, CAE, Executive Vice President, ASAE, highlighting best practice in how non-profit boards of directors can fulfil their roles in living up to public and stakeholder expectations. This will be followed by Amy Hissrich, VP Web Strategies & Communications at ASAE explaining how mobile technologies can be used to maximise results from meetings.
Meanwhile delegates can also choose to learn about increasing non-due revenues in international markets from Faris Abouhamad of the International Advertising Association and Steen Jakobsen of Dubai Business Events. Alternatively, they can hear from John Folks and Katie Callahan-Giobbi of Mindingyourbusiness on measuring the attendee experience – and how different approaches can help to design a better meeting.

A packed day of education will be followed by a superb social event – Association Evening – which will feature Cocktails and Canapés at the stunning ‘indoor-outdoor’ Foxtail Nightclub, SLS Las Vegas; a fantastic opportunity to network with peers and invited exhibitors in a relaxed environment.

Carina Bauer, CEO of the IMEX Group says: “Association Focus is a unique event in North America – bringing together association executives from around the US and the world to network and learn with each other in a private environment. We work hard with the market to ensure that the education sessions are highly relevant and delivered by first class educators. The Association Evening is a great culmination to the day and we are excited this year to be at a beautiful new poolside venue – it promises to be spectacular.”

For more details about IMEX America’s Association Focus and Evening and to register

Please click here to download the Association Focus & Evening Brochure and to apply.

To attend Association Focus, delegates must first be registered as either a Hosted Buyer or a Visitor for the IMEX America trade show taking place on 13 – 15th October at Sands Expo® and The Venetian®| The Palazzo® Las Vegas. The Association Evening is also open to exhibitors who are members of one of the supporting industry associations – ICCA, ASAE, AIPC, IAEE, IACC, DMAI, PCMA, IAPCO. More information on the evening can be found at:

The education providers for Association Focus are ASAE and ICCA. SLS Las Vegas is the evening host sponsor.

Sam Palladio from ABC’s Hit Show Nashville Will Perform at ASAE’s Summit Awards Dinner

WASHINGTON—ASAE is pleased to announce Sam Palladio, a British actor and musician who portrays Gunnar Scott in the ABC show, Nashville, will provide music for this year’s Summit Awards Dinner on Wednesday, September 30.

After touring on the first-ever “Nashville” Concert Tour with many of his cast mates in 2014, Palladio continues to play in Nashville venues including: the Grand Ole Opry, 3rd and Lindsley, and Bluebird Cafe. He was raised by his artist parents in Cornwall, England and pursued his career as a performer, studying theatre and music at Rose Bruford Drama College.

Palladio’s television credits include his role as Stoke in Season Two of the Showtime hit “Episodes,” starring Matt LeBlanc. In 2013, Palladio completed filming “Runner, Runner,” opposite Justin Timberlake, Ben Affleck, and Gemma Arterton.

“As a community, we come together each year to celebrate the great work association professionals are doing with our Summit Awards dinner. Our longtime supporter and sponsor, Nashville, continues to bring in great musical entertainment each year,” said ASAE President and CEO John H. Graham IV, FASAE, CAE.

Nashville Convention and Visitors Corp and Gaylord Opryland Resort and Convention Center provide entertainment for the Summit Awards and are longtime supporters of the association community.

“We are honored to once again be a part of the Summit Awards dinner and to share Nashville’s creativity,” said Butch Spyridon, President and CEO of the Nashville CVC. “Bringing Sam Palladio to showcase his musical talent and to highlight the primetime “Nashville” TV show is a win-win for us!”

ASAE will have over 1,000 association and nonprofit professionals and supporters of the association sector at this year’s Summit Awards Dinner. The event was created to recognize the excellent work in the association community to improve the quality of life through exemplary community-based programs. The dinner also supports the Power of A fund, which increases awareness about the wealth of knowledge and resources in the association community with policymakers and other audiences.

The six organizations being honored for their work are: American Society of Mechanical Engineers, Edison Electric Institute, Emergency Nurses Association, Military Officers Association of America, National Hospice and Palliative Care Organization, and Tulsa Regional Chamber.

For more information about attending the Summit Awards Dinner, visit or contact Carla Lochiatto, CAE, at 202-626-2807 or

About ASAE: The Center for Association Leadership

ASAE is a membership organization of more than 21,000 association executives and industry partners representing 9,300 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit

Make TropLV Your 2015 Platinum Choice Award Winner – Vote Now!

You have a TROPortunity to make us shine!
If we exceeded your expectations during your recent conventions, meetings, events or interactions with our staff, please vote for Tropicana Las Vegas – a DoubleTree by Hilton for the Platinum Choice Award 2015.

Voting ends September 30, 2015.

Vote Now

PS – If you’re looking for a new venue to host your meetings and events in 2015, the Trinidad Pavilion and Meeting Rooms are now open! This 55,000-square-foot meeting space is ideal for hosting general sessions, large-scale food and beverage functions and various attractions, and can accommodate up to 4,800 attendees. This brings our available meeting space to over 100,000 square feet!

For more information or to speak with a Sales professional, please
contact us at 1.888.810.8767 or

Suntec Singapore Wins Best Corporate MICE Venue at the HRM Asia Readers Choice Awards 2015

Suntec Singapore Convention & Exhibition Centre (Suntec Singapore) has been awarded the Best Corporate MICE Venue at the HRM Asia Readers Choice Awards Ceremony held this evening at Caribbean Restaurant & Bar, Lime House. Chosen and voted fully by HR professionals in a month long campaign, this award recognises exceptional vendor organisations and best corporate service providers in Singapore.

The HRM Asia Readers Choice Awards is organised by HRM Asia, a market leader and pioneer in the HR industry. As Asia’s leading publication and web portal for HR professionals and key corporate decision-makers for over 12 years, HRM Magazine is written for and read by the players who make the decisions – the most influential HR professionals across all industry sectors along with C-Level experts and major industry leaders.

“It’s an honour for me and my team to receive this prestigious award. We like to thank the HRM Asia’s readers for their unwavering support and voting for Suntec Singapore as the best Corporate MICE Venue. Our ideal location, flexible meeting spaces and cutting edge technology when combined with service and culinary excellence sets us apart in the marketplace as we constantly strive to deliver a seamless customised experience where everything just works for every event organiser and visitor coming to our Centre.

This accolade is testimony to the exceptional talent and excellent teamwork in the organisation and will spur us on to do even better. We look forward to welcoming you back to The Preferred Place to Meet,” said Arun Madhok, CEO of Suntec Singapore.

About Suntec Singapore
Suntec Singapore is the World’s Leading Meetings & Conference Centre, located at the heart of Asia’s most integrated meetings, conventions and exhibitions hub. With great versatility featuring 42,000 m² of flexible customisable space, free WiFi, digital signage, an excellent range of culinary choices and a dedicated team of service experts, this award-winning facility can cater to events from 10 to 10,000 persons.

Only 20 minutes from Changi International Airport, Suntec Singapore is conveniently located in the Central Business District and just minutes from the city’s entertainment and cultural attractions. Suntec Singapore offers direct access to 5,200 hotel rooms, 1,000 retail outlets, 300 restaurants, 6 museums and Esplanade – Theatres on the Bay.

IMEX Politicians Forum unites politicians and industry in how to attract more meetings to a destination

Video and summary report now online

‘How do I attract more meetings and events to my destination?’

That was the pragmatic theme of the 2015 IMEX Politicians Forum as the successful annual gathering once again brought a distinguished group of politicians and meetings industry leaders from all over the world to share insights into the valuable contribution of the meetings industry to the development of knowledge economies.

A revealing summary of the fascinating discussion is now available, along with interviews from leading participants.

This year’s Forum gave politicians an essential insight and appreciation of how the benefits from meetings and events go well beyond valuable tourism revenue. It showed that by reaching into the fields of science, technology, education and regional commerce, the benefits are wide ranging and broadly integral to the economic development of a country, region or city.

Moderator Michael Hirst OBE summed up what destinations want to gain from investment in the meetings industry: “All of you,” he concluded, “are seeking sustainable solutions to strong economic development.”

Keynote address

That the keynote address was delivered by Professor Mary O’Kane, chief scientist and engineer of New South Wales, reflected the integration of research and academia with the meetings sector and business tourism in developing a knowledge economy.

“National, regional and local economies are increasingly knowledge intensive,” she said in opening her presentation. “Knowledge is a fast moving ephemeral global commodity. If your knowledge economy is going to be successful you need to be able to access leading edge developments in knowledge and translate them into local things.”

During the open discussion, there were many valuable interventions from both politicians and industry leaders. For example, Jon Mamela of the Canadian Tourism Commission explained that Business Events Canada has aligned the organisation’s sales and marketing activity around the Federal Tourism Strategy, but also with Canada’s Global Markets Action Plan in 7 key verticals.

South Africa’s business events strategy

The Deputy Minister of the South African National Department of Tourism, Tokosile Xasa, explained that South Africa`s business events strategy is aligned to 6 sectors: – manufacturing, mining and metals, business process outsourcing, creative industries, life sciences, and ICT.

“Hosting major events in these sectors contributes to growing our knowledge economy and delivers micro-economic benefits in tourism,” she said.

Following a video intervention from SAP chief executive and IMEX Opening Ceremony keynote Bill McDermott to attendees of the Forum, Paul Van Deventer, chief executive of MPI (Meeting Professionals International) commented; “Bill said it all. Planners want to improve delegate numbers, realise a great experience, and feel that they are getting great value for money. But, importantly for destinations, they need to invest in building and maintaining relationships and trust. They also need to develop a unique offer and this can be a cultural experience or a specialty in a sector or industry vertical.”

Iceland – location is significant

Mrs Ragnheidure Elin Arnadottir, Minister of Industry & Commerce for Iceland, explaining that location and accessibility have a significant bearing upon business (or governmental) events destination selection, emphasized that by being just 3 hours from anywhere in Europe and only 5 hours from the east coast US, location can be a major draw.

The emphasis on alignment to government sector development strategy and local expertise was consolidated by Matthias Schultze, managing director of the German Convention Bureau, which has recently conducted research into what it is that conference organisers want from destinations. The answer, he said, “is knowledge.”

Ray Bloom, Chairman of the IMEX Group commented: “These excerpts from our review of the Politicians Forum provide a taste of the many valuable contributions that were made by politicians and industry leaders in the discussion. The level of debate and engagement were very impressive and indicate that our efforts to raise awareness at the highest level of the benefits of the meetings industry and the evolving role of meetings in economies are achieving a positive impact.

“I wholeheartedly recommend reading this review.”

The next IMEX Politicians Forum takes place on Tuesday 19 April 2016 at IMEX in Frankfurt. Politicians who would like to express an interest in participating in 2016 should contact

IACC Survey Reveals Latest Set of Generational Preferences of Meeting Planners

Chicago, Illinois, September 2015 … A recent survey conducted by the International Association of Conference Centres (IACC), in partnership with Development Counsellors International (DCI), has revealed new generational preferences of meeting planners in the Australia Asia Pacific region, with implications globally.

Mark Cooper, CEO, IACC, commented: “This is the first survey of its kind produced by IACC in the Australia Asia Pacific region and is the third survey following similar research in the Americas and Europe.  There were important differences highlighted in the research in terms of preferences and priorities expressed by planners across the generations.”  Cooper continued with, “These findings will help prepare meeting industry suppliers and enable them to tailor their products and services to accommodate the individual needs of each generation of planners.”

The age groups of the research participants were split into five categories: Generation X: age 33-46 (45%), Generation Y or the Millennials: age 18-32 (28%), Baby Boomers: age 47-65 (25%), Mature: +66 years (1%), and finally, Generation Z: under 18 years (1%).

Key findings from this survey include the following results:

–          The significant number of Generation Y participants for this survey (28%) — compared to last year’s European survey (11%) and 2013’s Americas survey (12%) — highlights the growing influence of Generation Y Meeting Planners in the Australia Asia Pacific region and potentially globally.

–          Generation Y planners prefer attending venue promotional events rather than trade shows, which is the preferred choice of Generation X.

–          Both Generation X and Generation Y dislike phone calls, which suggests that telesales is not the way to promote venues to buyers any longer.

–          Digital information is the #1 choice for providing planners with what they need to consider a venue for their meeting.  Those who have creative and effective ways of presenting the best virtual experience will influence buyers.

–          Generation Y buyers place a greater sense of importance on the technology capabilities of a venue than any other generation, with Baby Boomers placing location at the top of the list.  Generation X places a greater importance on the food and beverage offering than their younger and older counterparts.  Having an experiencial learning aspect (teambuilding) is important for Generation Y and Generation Z participants, whereas Baby Boomer attendees appear to have a preference for high quality service.

–          72% of planners consider the age of the attendees when sourcing a venue.

–          Baby Boomers appear more cost conscious than the younger generations when selecting a conference venue.

–          91% expect to do business in international English when placing a meeting overseas, an increase over the European study in 2013 (85%).

–          75% of those surveyed said they prefer to use a venue which provided a meetings-focused environment and dedicated staff. Generation Y expressed the greatest desire for meeting space that fostered collaboration and learning.

IACC is the only global professional association that represents small to medium sized venues focused on meetings, training courses and conferences. All members conform to a comprehensive global set of quality standards. The organization serves its members by being the global thought-leader in the meetings industry and currently has 355 members in 21 countries in the Americas, Europe and Australasia.

 To download the IACC APAC Survey 2015, please visit IACC’s website.

About IACC:

Founded in 1981, The International Association of Conference Centres is a not-for-profit organization dedicated to promoting understanding and awareness of the conference centre industry and to giving member properties the tools necessary to provide an exceptional IACC meeting experience. Active members meet a set of stringent Quality Standards and agree to a Code of Ethics. Currently, the association includes approximately 400 members from the United States, Canada, Australia, China, Japan, Kenya, Denmark, Sweden, Belgium, France, Switzerland, Italy, Spain, England, Scotland, Ukraine, The Netherlands, Germany, Hungary and the Philippines. For more information, visit the website at

Associated Luxury Hotels International (ALHI) Expands “Cruise Options” & Relationship With Norwegian Cruise Line


. . . ALHI Now Provides GSO Sales Services for 23 Luxurious Norwegian Cruise Line Ships to Meeting & Incentive (M&I) Markets Through Its “ALHI Ocean Line” Luxury Brand Segment

Associated Luxury Hotels International (ALHI) has expanded its Alliance relationship with Norwegian Cruise Line, adding 14 more luxury cruise ships (i.e. “floating resorts”) to its worldwide portfolio and to its “ALHI Ocean Line” luxury brand segment. Together, ALHI now represents 23 luxurious Norwegian Cruise Line cruise ships appropriate for a variety of meeting & incentive (M&I) programs. Able to accommodate groups from ports nearly anywhere around the world, the 14 new additions are Norwegian Freestyle Cruising ships, which provide to groups and guests the opportunity to enjoy a relaxed, resort-style cruise experience on the youngest and most contemporary ships at sea. These cruise ships complement four luxury-level Regent Seven Seas cruise ships and five upper-premium Oceania Cruise Line ships, which joined ALHI’s portfolio in 2013, and which also have highly respected Norwegian Cruise Line (NCL) as their parent company. The announcement was made by ALHI President Jim Schultenover.

“We are very proud to expand our relationship with Norwegian Cruise Line with the addition of these 14 incredible cruise ships for our Accounts to choose among our worldwide portfolio, and to our ‘ALHI Ocean Lineluxury brand segment,” said Schultenover. “We’ve added these cruise ships to address the growing demand by the Accounts we serve; to provide yet greater global and itinerary options to accommodate planners’ inquiries and needs; to add more ports of calls and the flexibility of additional 3-7 night sailings; and to add even more variety and options to our ‘Ocean Line’ portfolio. Luxury cruise ships have become very popular with groups for both incentive programs and meetings. We want to be able to serve our Accounts as they explore the best options for their objectives and strategies. In addition to the ability to travel by sea to amazing destinations around the world, you have the added benefit of all-inclusive pricing, which is very appealing for budgeting purposes and which also can provide an incredible and memorable experience.”

“The 23 premier cruise ships in ALHI’s portfolio are essentially like Four- and Five-Star quality floating resorts,” said Schultenover. “Sailing from many of the most appealing ports and destinations around the world, the Norwegian collection of cruise ships provide very attentive and proactive Four- and Five-Star quality levels of personalized service, outstanding cuisine, truly luxurious state-of-the-art facilities, inviting and unique meeting and event spaces, a wide range of outstanding recreation and entertainment options on board, and imaginative and exciting itineraries.”

“These exceptional cruise ships are a very appealing and unique way for organizations and companies to recognize their best employees, valued members and customers, and as a very special way to celebrate a milestone anniversary or extraordinary achievement,” added Schultenover. “Guests can experience multiple destinations and countries, and only have to unpack once. Plus, the ships provide excellent networking opportunities. Add to that the high-quality consistency of the entire fleet of Norwegian Cruise Line’s ships, and that there are so many options that can provide a big ‘Wow’ for a meeting or incentive group, which ensures a truly memorable experience for the program attendees. Some of our Accounts choose to do a full buyout with a custom voyage itinerary specifically created for their group’s needs and objectives. By ALHI having the variety of sizes of ships from small to larger, it provides an opportunity that we enjoy to discuss with clients interested in exploring a cruise option for their organization.”

Norwegian Cruise Line, recently named “Europe’s Leading Cruise Line” for the seventh consecutive year and the “Caribbean’s Leading Cruise Line” for the second time, is recognized as the innovator in cruise travel. Joining ALHI’s worldwide portfolio and “Ocean Line” luxury brand segment of cruise ships (currently ranging from 248-738 staterooms and suites with Regent Seven Seas Cruises and Oceania Cruises) are the:  Norwegian Escape, offering 2,100 staterooms and suites; Norwegian Breakaway, with 1,981 staterooms and suites; Norwegian Getaway, featuring 1,981 staterooms and suites; Norwegian Epic, offering 2,050 staterooms and suites; Pride of America, with 1,093 staterooms and suites; Norwegian Pearl, featuring 1,188-1,201 staterooms and suites; Norwegian Jewel, offering 1,188-1,201 staterooms and suites; Norwegian Jade, with 1,188-1,201 staterooms and suites; Norwegian Gem, featuring 1,188-1,201 staterooms and suites; Norwegian Dawn, offering 1,170 staterooms and suites; Norwegian Star, with 1,170 staterooms and suites; Norwegian Sky, featuring 968-1,002 staterooms and suites; Norwegian Sun; offering 968-1,002 staterooms and suites; and Norwegian Spirit, with 1,009 staterooms and suites.

The ships’ destinations include Alaska, Asia, Australia, Bahamas, Bermuda, Caribbean, Canada/New England, Hawaii, Mediterranean, Mexican Riviera, Northern Europe, and South America.

Recreation options on the cruise ships include rock climbing, ropes courses, bowling, 24-hour fitness center, yoga, Pilates, spinning, full-service spa, multiple swimming pools, whirlpools, waterslides, basketball, volleyball, dance classes, full casino, cooking demonstrations, wine tasting, live entertainment and Broadway productions.

Norwegian Cruise Line also features a dedicated Corporate Meeting & Incentive sales and service team to guide meeting professionals and incentive specialists through the sales and planning phases.

Plus, to assist planners coordinating meetings or programs on these 23 Norwegian cruise ships, ALHI also provides “alliance” sales services with a worldwide Destination Management Company (DMC), offering program support from over 55 DMCs in 100 destinations, including 65 global markets outside of the U.S.A. This can assist with desired pre- and/or post-cruise itineraries in the ports of call.

ALHI ( is the leading independent Global Sales Organization (GSO) serving the North American meetings and incentive (M&I) marketplace for its Membership of over 170 Four- and Five-Diamond quality hotels and resorts worldwide, with 115,000 rooms and 10 million square feet of function space in its hotel portfolio. One call connects to an experienced ALHI GSO Sales Professional with advocacy and sales assistance for meetings, conventions, and incentive programs.

ALHI is a dues-funded organization, so there is no cost to the planning organization to access the GSO network with local professionals and ease of discussing viable options for your programs.

Collectively ALHI is prepared to assist Accounts with their programs in the U.S.A. and over 75 countries and destinations worldwide. ALHI provides a team of experienced and knowledgeable sales professionals for Account advocacy with full market one-call professional GSO sales assistance and access to their distinctive hotels, resorts, and venue resources for M&I programs of any size and scope worldwide. ALHI helps Accounts best achieve their objectives and budgets, with distinctive venues, vital insights, and responsible service to enhance the ease and success of their programs.

For information about any of ALHI’s Members and resources, planners should contact their nearest of the 20 professionally-staffed ALHI Global Sales offices situated coast-to-coast in the United States and in Canada, with locations in Atlanta, Boston, Chicago, Connecticut, Dallas, Denver, Houston, Kansas City, Louisville, New York City, Orlando, Philadelphia, Phoenix, Richmond, Southern California (3), Toronto, Washington, D.C., and Washington (state). For specifics, go to to identify the “ALHI Team” sales professionals in your state/area.

For more information about ALHI, to inquire about any of the ALHI portfolio properties, and/or to acquire a free copy of ALHI’s “2015 Meeting Facilities Guide” or the ALHI app, contact your nearest ALHI Global Sales Office, or call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit

Amplifying the Audio Experience

Kuala Lumpur Convention Centre Invests RM1.8 million in AV Digital Upgrades

In line with continuous efforts to enhance the delegate and guest experience when attending events at the facility and to maintain her reputation as one of the most technologically-advanced venues in the country, the Kuala Lumpur Convention Centre (the Centre) has invested RM1.8 million on 190 new digital speakers and digital audio processors.

According to the Centre’s AV Manager, Norbiha Ismail, the investment “reflects our commitment to continuously upgrade as a means to enriching the client experience and to stay ahead of the curve in today’s increasingly technology-driven world.”

Elaborating on the new equipment, Norbiha says, “the digital speakers will facilitate clearer projection of voice and sound due to better audio distribution while the digital audio processors will result in increased audio performance.

“The digital audio processors are specialised microprocessors that have been optimised for the fast operational needs of digital signal processing.  With this, our clients are assured their audio requests will be smooth and accurate. In addition, digitalising will improve our monitoring and control mechanism and in turn, help increase productivity levels.”

The 190 new digital speakers and digital audio processors are in the Plenary Theatre, Plenary Hall, Conference Halls 1, 2 and 3, Banquet Hall and Ballrooms 1 & 2. All audio processors in the Exhibition Halls have also transitioned to digital with the existing speakers maintained in analog format.

For all the latest news and information on the Centre, visit

Convention Metropolis Berlin Hosts International Associations

Global convention destinations gathered for the first “BestCities Client Workshop” to be held in Berlin / Important customer event for the German capital

Berlin takes a bow: From 26 to 29 August, more than 50 representatives of international associations, Berlin’s scientific and research community, and the top convention destinations in the world gathered for the first BestCities Client Workshop to be held in Berlin.

The aim of the event was to acquire association meetings and conferences for Berlin and help international client network with Berlin’s science and research sectors and the members of the BestCities Global Alliance. From the CityCube to the Estrel and other venues, the visitBerlin Berlin Convention Office presented the city’s comprehensive offerings for those planning meetings. The invited customers and partners were impressed by the wide range on offer.

Heike Mahmoud, Conventions Director of the visitBerlin Berlin Convention Office: “The BestCities Client Workshop was the ideal opportunity to present Berlin to an international audience. Associations from medicine and science have been our most important client group for years. Every fifth event held in Berlin is organised by a professional association.”

The association representatives also came to positive conclusions

“Berlin is young and dynamic. There are plenty of opportunities for meetings and a well-developed infrastructure“, says Italo Goyzueta from Switzerland, Deputy Director of the International Federation of Consulting Engineers (FIDIC).

Alenka Rogelj Ritona from Slovenia, CEM Administrative Assistant for the International Committee on Rheology comments: “I love Berlin. It is such a lively and vibrant city. It offers plenty of venues and has a great connectivity to all parts of Europe.”

Fifteen selected association representatives travelled to Berlin for the BestCities Client Workshop. They came from the United Kingdom, the Netherlands, Switzerland, France, the United States, India and China, among others. To receive an exclusive invitation to the BestCities Client Workshop, the association needed to be planning conferences with at least 500 participants that take place at different locations around the world and offer potential for the BestCities Alliance members. In addition, it must not have held an event in the past five years in Berlin.

Focus on Berlin as a science and research centre

The core elements of the BestCities Client Workshop were accompanied by an extensive programme. Apart from the exchange and presentations by Berlin partners in the conventions and meetings industry, providers of guided tours, and networks, customers also met representatives of senior Berlin research institutions for a “Local Ambassador Evening.” The representatives included Professor Detlev Ganten, President of the World Health Summit Berlin and Dr. Marion Müller of the Einstein Foundation Berlin as keynote speakers and other representatives of the Humboldt and Technical Universities. The German capital is especially in demand for events related to the sciences: based on the number of participants, 15 per cent of events held in Berlin relate to “science and research”.*

BestCities Global Alliance: global network of convention destinations with high quality standards

The hosts of the BestCities Client Workshop were the visitBerlin Berlin Convention Office and the BestCities Global Alliance. BestCities Global Alliance is an international network of 12 leading convention destinations around the globe. They are distinguished by the commitment of the members’ convention offices to offering special standards of service. Members include Berlin, Bogotá, Cape Town, Chicago, Copenhagen, Dubai, Edinburgh, Houston, Melbourne, Singapore, Tokyo and Vancouver. The workshop was supported by the partner network of the visitBerlin Berlin Convention Office, including Hotel Palace Berlin, Conference & Touring, and other service providers to the meetings industry.

For more information about Berlin as a meeting destination, go to For more information on BestCities visit

* Source: 2014 convention statistics from the independent market research company ghh consult GmbH on behalf of visitBerlin.