Monthly Archives: July 2016

Delta Makes Industry-First Move Linking Corporate Meetings with Business Travel

Innovative program adds value to support ever important face-to-face meetings

Meetings and event coordinators at corporations must prove that event costs do not outweigh the meaningful value of face-to-face conversation. That’s exactly why Delta Air Lines is launching Delta Edge Meetings – to save companies money and time, while providing detailed reports on the program’s value.

“Our corporate partners see the value of face-to-face meetings but they’re not pleased with the cost and complicated experience that all too often comes along with corporate event planning,” said Bob Somers, S.V.P. – Global Sales. “This is an issue that corporate travel managers and event planners have had to deal with for years. They asked for a solution and we listened, collaborating with key customers to design the newest benefit in your Delta Edge™ suite of services.”

Available Aug. 1, Delta Edge Meetings is designed specifically for Delta corporate accounts to integrate with their existing corporate sales agreements, allowing corporate travel managers to easily manage meetings with full visibility to travel spend on Delta.

Jennie Ho, Managing Director – Specialty and Canada Sales, led the team that implemented this innovative program, the first of its kind at the intersection of the meetings group and corporate travel management. Companies participating in Delta Edge™, a tailored suite of beyond-contract services, will see the same benefits they currently enjoy under their corporate sales agreements linked to their meeting travel, including Priority Boarding.

Ho explained, “We wanted to make sure that every meeting attendee flying on Delta would receive the same benefits as their company’s business travelers, like complimentary access to Preferred Seats. This program ensures that the benefits of each company’s relationship with Delta are reaching all meeting participants.”

The program also automatically provides corporate travel managers with Delta’s best available pricing by comparing Delta Edge Meetings discounts and their company’s corporate sales agreement discounts. And meetings travel counts toward fulfillment of the targets under a customer’s corporate sales agreement, integrating both transient and meeting travel for corporations.

After meetings are registered with Delta, corporate travelers can book their meeting travel using the same channels they leverage for corporate travel today. Travel managers then have the option to receive reporting and additional financial incentives.

Norma Dean, Director – Specialty Sales, did her homework as this program progressed through development, she said, “We held more than 50 focus groups over the past three years, all with the goal of partnering with corporate travel managers and meeting professionals to develop a program that best meets their needs. Over 200 customers have helped us fine tune and develop this program and it won’t stop there, once the program is live our first priority will be continuous improvement by sourcing customer feedback.”

Delta Edge Meetings offers outstanding flexibility, desired simplicity and valuable benefits with the goal of creating maximum value for corporate customers.

ASAE Names Future Host Cities for 2018 through 2022

WASHINGTON—Following a very competitive bidding process, ASAE announces the host cities for the 2018 through 2022 ASAE Annual Meeting & Expositions.

The ASAE Annual Meeting & Exposition attracts thousands of association executives and hundreds of exhibitors each year, and it’s the flagship education and exposition for associations and nonprofit organizations in the United States.

List of Future Host Cities:

  • 2018: Chicago, IL | August 18-21, 2018 | McCormick Place – West Building
  • 2019: Columbus, Ohio | August 10-13, 2019 | Greater Columbus Convention Center
  • 2020: Las Vegas, NV | August 8-11, 2020 | Mandalay Bay Resort & Casino, Las Vegas
  • 2021: Dallas, Texas | August 14-17, 2021 | Kay Baily Hutchison Convention Center Dallas
  • 2022: Atlanta, GA | August 6-9, 2022 | Georgia World Congress Center

“Congratulations to the cities selected for our 2018, 2019, 2020, 2021, and 2022 ASAE Annual Meeting & Expositions. We had seven cities that were finalists in our selection process, and each one did a fantastic job,” said ASAE President and CEO John H. Graham, IV, FASAE, CAE. “The proposals submitted by the winning cities exceeded our expectations. Looking forward to growing our partnerships with the respective convention and visitors bureaus in the coming years as we plan exciting and engaging meetings.”

Among the association executives who attend the ASAE Annual Meeting & Exposition are those who select destinations for their own organization’s meetings and events. It is estimated that 20% of the delegates who attend the ASAE Annual Meeting & Exposition book their own conventions in the host city within five years.

“If our members are as impressed as we are with the hospitality, convention facilities, hotels, restaurants, and entertainment as well as overall experience at our meeting, I anticipate they will strongly consider bringing their own association meetings to these cities,” added Graham.

ASAE last held its meeting in Chicago in 2007, which had the highest attendance of association executives. In 2019, it will be the first time Columbus, Ohio has ever hosted an ASAE Annual Meeting & Exposition. Las Vegas last hosted the Annual Meeting & Exposition in 1969. ASAE will be returning to both Dallas and Atlanta 9 years after they hosted the 2012 and 2013 Annual Meeting & Exposition respectively.

MEDIA CONTACT: Sabrina Kidwai, APR, CAE, skidwai@asaecenter.org, 202-326-9505.

About ASAE: The Center for Association Leadership

ASAE is a membership organization of more than 21,000 association executives and industry partners representing 9,300 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit asaecenter.org.

Submissions for ASAE Foundation’s Innovation Grants Program Available for Associations

WASHINGTON—ASAE Foundation is accepting applications for its Innovation Grants Program (IGP) through September 30. Celebrating its fifth year, IGP is a program that provides monetary awards to support innovation exploration and development in the association community. These grants are funded through a major grant from the SunTrust Foundation and additional support from Whiteford, Taylor, & Preston L.L.P. and other donors.

There will be up to four grants awarded in three categories: travel, exploration, and hybrid (a combination of travel and exploration). Grant recipients will receive awards up to $10,000.

“The Innovation Grant Program has been a great resource for our community because associations created new programs and services that benefited our members and communities. We appreciate the support from SunTrust Foundation, Whiteford, Taylor & Preston L.L.P and others who have contributed to the program. I encourage our members to apply, so they can continue to innovate and deliver tremendous results,” said Chair-Elect, ASAE Chair of ASAE Foundation Scott Wiley, FASAE, CAE, President & CEO, Ohio Society of CPAs.

Individuals from professional or trade associations, nonprofits, association industry partners, and consulting companies that serve the association community are eligible to apply, and applicants or applicant teams must include at least one ASAE member. The ASAE Foundation is looking for proactive and creative ideas that help propel association management in such areas as leadership development, technology, marketing, membership and community engagement, product development, and business practices.

“The programs and services our members develop impacts everyone on a daily basis. ASAE Foundation strives to educate our community about the different approaches associations are using to implement projects, ideas and services. These grants have benefited our members because they are able to try new ideas and share their results, which is an invaluable resource,” said ASAE Executive Vice President and President of the ASAE Foundation Susan Robertson, CAE.

Criteria and details about the application process are on asaecenter.org/IGP. For questions regarding the innovation grants, please contact Dr. Sharon E. Moss, CAE, at smoss@asaecenter.org.

MEDIA CONTACT: Sabrina Kidwai, APR, CAE skidwai@asaecenter.org, 202-326-9505

About ASAE and the ASAE Foundation

ASAE is a membership organization of more than 21,000 association executives and industry partners representing 9,300 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit www.asaecenter.org.

Prague Introduces Mobile App for Meeting Planners

Prague Convention Bureau in cooperation with C.O.T. media publishing house and with the support of Prague City Tourism launched a mobile app to help meeting planners explore Prague congress opportunities. “Prague Meeting Planners’ Guide” app is available for smartphones with Android, iOS and Windows Phone operating systems free of charge.

Those interested can download the “Prague Meeting Planners’ Guide” in app stores from the second half of June. Mobile app is intended especially for meeting planners seeking the right venue and services providers for their event in Prague. Basic information about the capital, various types of conference venues, an overview of hotels and restaurants, professional conference organizers (PCOs) and destination management companies (DMC) as well as providers of other related services can be found via the app.

“Mobile app complements the existing printed version of Prague Meeting Planners’ Guide and destination presentation, which we update regularly and their digital versions are available for download on our website. The key benefit of the app is that all the information is easily accessible and always at hand. The app also allows to filter the data according to various criteria, such as venue capacity or type,” said Roman Muška, Managing Director at Prague Convention Bureau.

The owners of Android based smartphones can download the app in English here. iOS version is available on this link and Windows Phone here.

Hargrove Named Top DC Area Family-Owned Business

To walk through Hargrove Inc.’s Lanham headquarters is to enter a world not unlike that of a Hollywood movie set: There are enormous props, sprawling signs and enough production and staging equipment to stage a presidential inauguration.

Which is why one of the things that Hargrove is famous for is — you guessed it — presidential inaugurations. They’ve been involved in every inauguration since President Harry Truman’s in 1949 and the company’s founder, Earl Hargrove Jr. once held the nickname “The President’s Prop Man.” In 2013 the company was awarded the contract for the presidential inauguration of Barack Obama, the 17th consecutive inauguration celebration managed by Hargrove and its first as a certified woman-owned business.

The event speciality company manages its production work from a 365,000-square-foot facility that sits atop a 77-acre site. The space allows the company to complete production work onsite and includes a 35,000-square-foot fabrication shop and 35 work stations for such tasks that range from woodworking to plastic production work.

Originally founded in 1946 as a window dressing company by Hargrove Jr. and his father, Earl Hargrove Sr., the company has grown to focus on trade shows, events and exhibits and has grown to 225 employees and $80 million in annual revenue. Hargrove Jr.’s daughter Carla McGill and her husband Tim McGill now lead the company and represent the family’s third generation of leadership. Carla has been working for the company ever since she was a teenager and is also joined in the company by her sister Cindy Hargrove, who works for the company as a sales executive.

The company still has active accounts that date back to the first generation of business, over 60 years ago. One example: The International Monetary Fund and World Bank.

“My sister-in-law still handles that account and they expect a family member to be involved with them,” says Tim, who points to the personal touch of how the company handles accounts as a reason behind its success.

But the longevity of the business has paid off to the company in other ways, too.

“What’s important to us is all of the families that make up this business,” says Tim. “We have many generations of the same family working within the organization. To us, that’s what a family organization is and that’s what we’re most proud of as a family business.”

A Closer Look

Revenue:$80 million

Headquarters: Lanham

Employees: 225

CEO: Tim McGill

Generations: Three

Description: Produces special events, trade shows and exhibits

More than 40 percent of meetings professionals use laptops & devices to capture content realtime, according to research for IMEX America by MPI

Emphasizing the growing role that technology plays in the meetings world, key findings of new research carried out for IMEX America by Meeting Professionals International (MPI) show that more than 40 percent of the MPI Research Panel members surveyed use laptops or mobile devices to capture content realtime.

Of that group 10.5 percent of these professionals always use them for note taking and 31.6 percent use them sometimes. Handwritten notes continue to be the choice of the majority (57.1 percent) while just 0.8 percent record their observations.

Carina Bauer, CEO of the IMEX Group observed: “In an era when capturing live content on laptops, tablets and smartphones is intrinsic to our working lives, it is interesting to quantify the extent to which they are being used in conferences and meetings at present. With millennials “keyboarding” virtually everything from an early age, usage is only likely to increase in the near future.”

In this same research conducted in May, IMEX America also asked MPI members what the ideal length of a traditional conference presentation by a single speaker should be, excluding Q&A. 43.6 percent thought 30 minutes, 40.6 percent chose 20 minutes, 15 percent said it should be 15 minutes and only 0.8 percent selected 10 minutes.

Carina Bauer commented: “When I entered the industry 14 years ago, the usual conference speech was 45 to 60 minutes. This snapshot study shows that over 80 percent of attendees favour a 20 to 30 minute speech and I would not be surprised if this trend continues to reduce with the advance of TED-style programming and the desire for people to spend time exchanging ideas with their peers, as much as hearing from talking heads. MPI’s recent World Education Congress (WEC) in Atlantic City showcased this trend well by having a great range of formats and lengths for sessions. One size fits all no longer works for the average conference attendee.”

www.imexamerica.com

IAEE MATSO Council May Meeting Yields Insight and Opportunity Attendees Address Old Challenges with New Ideas

The International Association of Exhibitions and Events™ (IAEE) MATSO Council celebrates a successful MATSO Spring Program, held on 23-24 May 2016 at McCormick Place in Chicago, Ill.

“Our goal was to define a challenge that the IAEE MATSO Council can address, and we far exceeded that objective at this year’s event,” said 2016 MATSO Chairperson Angela Harar, CEM and Senior Director of Trade Shows for The Vision Council. “Shows with at least 200,000 net square feet present very specific challenges and concerns for its organizers, and the opportunity to address these topics in such a collaborative environment is exactly the type of feedback the council was looking for.”

The MATSO Spring Program included an update on future trends impacting the exhibitions and events industry, presented by Francis Friedman, President of Time & Place Strategies, Inc. Friedman outlined the major economic factors impacting the industry, as well as the current and future trends that will define how exhibitions and events will evolve over the next three years.

Another major component of the meeting was MATSO’s first Idea Exchange, in which attendees shared information and ideas about the challenges, best practices and changing landscapes of Tier 1 cities. Group discussion revealed two main areas of focus: Attendee Engagement and Business of the Event.

In addition to an overall examination of the topics, attendees broke into smaller groups to explore each subject in more detail. Discussions revealed interest in developing the following initiatives:

  • Activating the collective voice of the MATSO community to inform members and represent the interest of large show needs;
  • Defining the role of data collection and its impact on all aspects of organizing major trade shows;
  • Exhibitor ROI  and how mapping ROI will grow in importance; and
  • Challenging the current trade show model.

Stay tuned to the MATSO website for upcoming details about the MATSO Forum at Expo! Expo! IAEE’s Annual Meeting & Exhibition to be held 6-8 December 2016 in Anaheim, Calif.

About IAEE MATSO Council
The IAEE MATSO Council is comprised of exhibition organizers whose shows use at least 200,000 net square feet of exhibition space. The council provides a non-competitive environment for open discussion amongst members and focuses on all functional aspects of large show production based on a foundation of confidentiality and trust. Visit the MATSO website for more information.

About IAEE
Trusted since 1928, IAEE provides quality and value to its members through leadership, service, education and strong relationships. IAEE is the largest association of the exhibitions and events industry in the world, with a membership of show organizers, exhibitors and exhibition suppliers. Organizers of more than 20,000 exhibitions and buyer-seller events around the world are members of IAEE, and the organization advocates and promotes the awareness of face-to-face exhibitions and events as the primary medium for business development and growth. IAEE provides relevant, timely, and innovative education to its members and the industry. IAEE recognizes its strategic partners:  4imprint, BearCom, Buttine Exhibition Insurance, Convention News Television (CNTV), Delta Airlines, Mexico Tourism Board, New Orleans Morial Convention Center, New Orleans Convention & Visitors Bureau, Orange County Convention Center, Streampoint Solutions, Synchronicities (San Antonio Convention & Visitors Bureau, Visit Anaheim and Visit Baltimore) and Visit Orlando. Visit the IAEE website for more information.