Monthly Archives: September 2016

New exhibitors, new education streams and new networking opportunities will enhance the IMEX America experience

Even more business, networking and education opportunities, backed by new CSR initiatives, await the thousands of meetings professionals arriving in Las Vegas for the sixth IMEX America on October 18-20th.


First time exhibitors from across the world, the US and from all sectors of the industry will be among more than 3000 organisations exhibiting at the Las Vegas show this year.


They include many North American destinations, namely Alabama, Albuquerque, Destination Michigan, Oklahoma, Reno-Sparks CVB, Rochester, Travel Tacoma and Pierce County and Visit Spokane.


Other exhibitors new to IMEX America are Global Gifting, Hanoi Department of Tourism, HB Hospitality, Legends Attractions, Slovenian Tourist Board, and World Experts DMC.


As the meetings market’s appetite for technology grows, so does the variety of tech companies exhibiting. This year Bizly, EventBank, Event Collab, Loopd Inc. (winner of last year’s #IMEXpitch tech start-up competition), MeetingHand and Scout20 are all new. They add to the wealth of technology solutions on show for meetings planners, which cover event apps, registration systems, social media, software, video and more. This provides the opportunity to see and experience a whole range of tech solutions in one place.


Other exhibitors stepping up their show floor presence with bigger booths include the Nashville CVB, NYC & Company, San Francisco and Travel Portland together with a bevy of hotels including Commune Hotels & Resorts, FRI Hotels & Resorts, Preferred Hotel Group, and the Ritz-Carlton Hotel Company.


New Senior Level Professional Development

IMEX America’s renowned education program runs all week after its usual intensive professional development start on Oct 17, Smart Monday, powered by MPI. The first of the daily MPI keynotes along with a new Association Focus program, PCMA’s Business School and the extended Executive Meetings Forum are among Smart Monday’s big learning opportunities.  


A new Senior Planners Open Forum has just been confirmed to run throughout the show for planners with 10+ years’ experience. These facilitated, crowd-sourced sessions will provide senior planners with an opportunity to exchange ideas and challenges on a range of topics from leading a team to proving the value of the meeting department.


Hosted buyer services at the show have been extended with the introduction of three new zones within the hosted buyer lounge. Each zone is supported by an exhibiting sponsor. The Hyatt Regency Recharge Zone will offer massages, manicures and cell phone recharging while Atlantis is offering a Relax Zone and Turkish Airlines are supporting the reception area and concierge services. Together the zones enhance the quality of the show experience for hosted buyers, allowing them to rest, recharge and refuel before heading off for their next appointment.


Appointment schedule

Online schedules are now open. These give all pre-registered hosted buyers and buyer attendees full access to the show’s appointment system, which provides them with a personal online schedule through which to make exhibitor appointments. The schedules are often booked up quickly, so buyers are being encouraged to confirm key appointments as soon as possible and send RFPs in good time. This will enable them to make the most of their time by arranging all their business meetings and schedule in all the education sessions they want to attend.


Zenvoy’s new ‘buyer to buyer’ networking service which facilitates introductions between buyers who share common attributes is also free for all hosted buyers and buyer attendees. In addition, the hosted buyer lounge will feature a new Networking Hub with the IMEX hosted buyer team facilitating networking sessions at key times throughout the show.


The show’s hallmark hosted buyer program is boosted this year by the addition of 17 new hosted buyer groups, brought to the show by Accor UK & France, ESA Latin America, HB Hospitality, Marriott Canada, Melia Hotels International – Southeast, Sandals, Signature Boston, SmithBucklin and Visit Park City.


First Ever CSR sponsor

CSR has also come of age with the Costa Rica Tourism Board confirmed as the show’s first ever main CSR sponsor, supported by four contributing sponsors: AlliedPRA, Exclusive Destinations & 3D Cruise Partners and GES. Their engagement helps support the show’s CSR & Sustainability Showcase, including a Clean the World Station, the ‘Badge-Back’ recycling program and Garbage Grabbers – Clean Up Las Vegas. This new Monday afternoon volunteer program invites attendees to help clean up Sunset Park.


Finally returning by popular demand — but always bringing fresh energy and learnings — are the Play Room (presented by Play with a Purpose) and the Be Well Lounge (sponsored by Hilton).


Industry ‘giving back’ continues to be a major theme of the week with the MPI Foundation Rendezvous, Site Nite North America and the CEIR Golf Tournament all returning to the show.


Other timeless favorites during the week include Association Evening, CIC Hall of Leaders and Pacesetter Awards, the DMC Network and Ovation Talent Search, the IMEXrun (developed by Case Imagine) and #IMEXpitch.


Carina Bauer, CEO of the IMEX Group commented; “We continually research and monitor buyers’ changing requirements and endeavour to respond to them. The online schedules, the enhanced networking opportunities and the new senior education formats are designed to meet their needs, while giving them control over their time at the show. The opportunities to do business, learn and make connections as well as to give back to the local community are greater than ever.”


Registration for IMEX America is free of charge and is best completed online in advance (registration is also available at the show)

Goodbye $25 Booking Fees

Just when our United Meetings product was already an easy choice, we have gone ahead and made it even easier by eliminating the $25 Reservation fee for telephone bookings with United’s Contact Centers. Speedy online bookings still come with no fees, just like they always have.

Not familiar with United’s #1 Meeting product? Here are some key things to know:

  • We have the most generous and diverse meeting reward amenity menu in the industry offering confirmed international upgrades certificates, travel certificates for round trip tickets, United Club memberships and more. You also earn your rewards monthly, not quarterly, so you can enjoy them even faster.
  • We provide discounts on published fares, global zone fares and better yet, travel discounts apply to United and United Express plus Joint Venture partners Air Canada, All Nippon and the Lufthansa Group.
  • Our Meetings agreements are faster than other carriers – you can apply for a discount code at and receive it typically within 24 hours.

Fairmont Mayakoba Celebrates Ten Year Anniversary and Tenth Consecutive AAA Five Diamond Award

An Achievement Received by Less Than One Percent of the 65,000 Competing Hotels

For the tenth consecutive year, Fairmont Mayakoba has been honored with the esteemed Five Diamond Award by the American Automobile Association (AAA), a distinction achieved every year since its opening in 2006. Considered North America’s premier rating system, AAA reviews over 65,000 hotels annually with less than one percent of candidates meeting the rigorous criteria in order to be honored with the AAA Five Diamond award.

“The AAA Five Diamond Award is a true testament to the dedication Fairmont Mayakoba puts into providing guests with a remarkable experience,” said Dennis Clark, General Manager, Fairmont Mayakoba. “As we celebrate our 10 year anniversary, this distinction further reiterates our commitment to surpassing the expectations of our guests, ensuring that we deliver an exceptional service each and every day. 2016 marked the commencement of a new and exciting chapter for Fairmont Mayakoba and this award motivates us to continue fulfilling our promise of turning moments into memories for our guests.”

The AAA Five Diamond Award is the highest level of the AAA Diamond Rating System for restaurants and lodgings. AAA has over 55 million members in the U.S. and Canada.

“Fairmont Mayakoba represents what it takes to be a AAA Five Diamond hotel and we are proud to acknowledge them as a consistent leader in the hospitality industry” says Tony Perrone, AAA Regional Director. “Fairmont Mayakoba is an exceptional hotel with a culture of excellence at the highest level. With stunning surroundings, personalized service and attention to every detail, Fairmont Mayakoba continues to raise the bar in the hospitality industry.”

This distinction has positioned the hotel as one of the leading options for visitors around the world who visit the Riviera Maya, and reinforces its position within Mexico and North America’s hotel elite.

Fairmont Mayakoba’s commitment to excellence in all facets of hospitality has also seen the introduction of a new resort culinary program, renewing three property restaurants – Brisas, El Puerto and La Laguna – under the direction of Chef Richard Sandoval. Offering distinct Latin-Coastal, Latin-Asian and Mexican culinary concepts, the new menus are focused on an innovative “old ways, new hands” approach. Also new in Mayakoba is El Pueblito, an outdoor space that resembles an authentic Mexican village square, with a mix of sidewalk restaurants, boutiques, a kiosk for live entertainment and an art gallery. The venue can house events of up to 1,000 guests and offers weekly Sunday mass at La Santa Cruz, a traditional Catholic chapel, along with daily activities.

A further addition to the memorable experiences offered at Fairmont Mayakoba is the next edition of its highly acclaimed Appetite for Luxury inclusive package. Premium Appetite for Luxury is an all-encompassing program designed for guests to indulge in all of the resort’s award-winning culinary outlets on an elevated and unlimited basis.


For more information, please visit




About Fairmont Mayakoba, Riviera Maya

Nestled in the heart of Riviera Maya, Mexico, the 401-room Fairmont Mayakoba is a AAA Five Diamond resort set on 45 acres within a private, luxury community. Surrounded by a lush mangrove forest intersected by crystal clear canals, the property offers over 50,000 sq. ft. of indoor and outdoor meeting space, an energizing Willow Stream Spa featuring 20 treatment rooms and El Camaleón Golf Course, host to the only official PGA TOUR event in Mexico. A dedication to a green philosophy has earned Fairmont Mayakoba the Rainforest Alliance Certification among other eco-accolades.  For reservations contact your Travel Agent or Meeting Planner, call 1(800) 540 6088 or visit


About Fairmont

Fairmont Hotels & Resorts connects guests to the very best of its destinations, providing travelers with memorable travel experiences, thoughtful and attentive service and luxury hotels that are truly unforgettable. Each Fairmont property reflects the locale’s energy, culture and history through locally inspired cuisine, spirited bars and lounges and distinctive design and decor. With more than 70 hotels globally, and many more in development, the Fairmont collection boasts some of the most iconic hotels in the world, including The Plaza in New York, The Savoy in London, Fairmont Peace Hotel in Shanghai and Fairmont Le Château Frontenac in Québec City. Fairmont is owned by FRHI Hotels & Resorts, a leading global hotel company that operates more than 130 hotels and branded residential properties under the Raffles, Fairmont and Swissôtel brands. For more information or reservations, please visit


Comedians, country stars and classic acts “Go Big” in Downtown Reno

When you’re the tallest building in Downtown Reno, you better believe that providing a tall list of entertainment is a must-do, and that’s exactly what the Silver Legacy Resort Casino plans to deliver in the second half of 2016. From country’s most celebrated musicians, to comedy’s most laughed with acts, a seat awaits in one of the Biggest Little City’s most prestigious music venues.

  • Sept. 23, Tears for Fears
  • Sept. 23, Bill O’Reilly & Dennis Miller**
  • Sept. 29, Florida Georgia Line**
  • Oct. 1, Jeff Foxworthy
  • Oct. 14, Halestorm with Lita Ford and Dorothy
  • Oct. 23, Slayer**
  • Oct. 28, Goo Goo Dolls
  • Oct. 29, Craig Ferguson
  • Nov. 5, Dwight Yoakam
  • Nov. 11, Celtic Thunder
  • Nov. 12, Gabriel Iglesias**
  • Nov. 19, Adam Carolla
  • Nov. 25, Rodney Carrington
  • Dec. 17, Lisa Lampanelli

* – Reno Ballroom, ** – Reno Events Center

All events are at the Grande Exposition Hall inside the Silver Legacy unless otherwise noted. Tickets for all shows can be purchased at, by calling 775-325-7401 or in-person at the Silver Legacy Box Office.

About Silver Legacy

Located in the heart of the biggest little city, Silver Legacy Resort Casino is a premier destination, boasting the perfect amenities for any getaway. Featuring spacious guest rooms and suites, big-name entertainment, award-winning restaurants and the best darn outdoor and special events in the west. Enjoy world-class skiing, kayaking on the Truckee River and all things outdoors along with the only accredited museum in Nevada and arts & culture scene with international acclaim. Silver Legacy makes it easy and affordable to experience the best year round! To stay up-to-date with Silver Legacy Resort Casino, visit us at or follow us on Facebook and Twitter.

Associated Luxury Hotels International (ALHI) Adds Its First Hotel Member In Maine

. . . The Dramatically Transformed Oceanfront Cliff House Maine, Joins ALHI Worldwide Collection

Cliff House Maine, which reopened in August following the completion of the first phase of an impressive $40 million transformation, has been accepted as the newest member of Associated Luxury Hotels International (ALHI). The newly chic 132-room oceanfront resort, which welcomed its first guests in 1872, is ALHI’s first and only Member hotel in Maine. Located in southern Maine, the year-round resort is only an hour’s drive north of Boston and a 40-minute drive from Portland, Maine as major gateways. The resort has now selected ALHI to provide Global Sales Organization (GSO) sales services to the North American M.I.C.E. (meetings, incentives, conferences/conventions, and exhibitions) marketplace, according to ALHI President Jim Schultenover. The resort is managed by Destination Hotels.

ALHI, the leading independent Global Sales Organization serving the North American Meetings & Incentive (M&I) marketplace, provides one-call local access for its distinguished Membership of over 250 luxury-level hotels and resorts, plus an Alliance including 23 luxury cruise ships appropriate for M&I programs, and Destination Management Companies (DMCs) in over 100 locations worldwide. The member dues-funded ALHI GSO has been serving its clientele with an impressive variety of Meeting & Incentive solutions around the globe for over 30 years.

Cliff House Maine becomes ALHI’s ninth Member in New England, joining the impressive 1,175-room Mohegan Sun, offering 100,000 square feet of meeting space in Uncasville, Connecticut; the 2,230-room Foxwoods Resort Casino in Mashantucket, Connecticut; downtown Boston’s elegant The Langham, Boston, blending historic charm and urban sophistication; the highly acclaimed 428-room Seaport Hotel & World Trade Center on Boston’s historic waterfront; and situated along Boston Harbor’s edge the contemporary 424-room InterContinental Boston. ALHI also provides GSO sales services for the AAA Four-Diamond Royal Sonesta Boston, located on the banks of the scenic Charles River; Cape Cod’s exceptional and stylish 429-acre Ocean Edge Resort & Golf Club; and Vermont’s Stowe Mountain Lodge, located at the base of Mount Mansfield in the quintessential New England town of Stowe.

Nestled among 70 lush acres atop picturesque Bald Head Cliff on the southern coast of Maine, Cliff House Maine will reopen its doors on August 21, 2016 following the first phase of a large-scale $40 million revitalization. Featuring a magnificent setting, the luxurious year-round coastal resort will provide to groups and guests a completely new and enhanced experience. Providing breathtaking views, the resort will initially feature 132 stylish redesigned guest rooms and suites with glass terraces and ocean views, and 25,000 square feet of new and flexible function space. Groups can choose from a selection of 10 unique meeting spaces (including the expansive Atlantic Ballroom), many offering ocean views, that include complimentary Wi-Fi, and expert audiovisual services. Additional offerings at the resort include a 9,000-square-foot luxury spa (opening in September 2016); a 150-seat state-of-the-art amphitheater; an 18-hole semi-private golf course adjacent to the property; the signature restaurant The Tiller; and a classic Maine lobster shack (opening in September 2016). Tennis, hiking, biking, sea kayaking, fishing, paddle boarding, ice skating, snowshoeing, cross country skiing, and helicopter tours of the lighthouse and coastlines are among the many activities available to guests and groups.

For the second phase of the transformation the resort will expand further with additional guest rooms and an adults-only pool. This phase, which will bring the total rooms to over 225 rooms and suites, is slated for completion in July 2017. Cliff House Maine, which overlooks Nubble Lighthouse, is located in Cape Neddick, Maine, just minutes from Ogunquit’s sandy beach, and is just over an hour north of Boston. Portland International Jetport (PWM) in Maine is 37 miles away, Manchester Airport (MHT) in New Hampshire is 62 miles away, and Boston’s Logan International Airport (BOS) is 70 miles south.

In addition to becoming a new Member in ALHI’s worldwide portfolio, Cliff House Maine becomes the newest option in the “ALHI U-200 Gems Collection,” “ALHI Historic Collection,” “ALHI Beach & Island Collection” and “ALHI Golf Collection” luxury brand segments.

ALHI ( is a membership-based, dues-funded Global Sales Organization, providing extensive GSO sales services throughout the United States and Canada at no cost to the Accounts, while providing valuable services, expertise, local connectivity, market intelligence, and account advocacy.

Collectively ALHI is prepared to assist Accounts in the U.S. and Canada with their programs in the U.S.A. and over 90 other countries worldwide. ALHI provides a team of experienced, proven and knowledgeable sales professionals for Account advocacy with full market one-call professional GSO sales assistance and access to their distinctive hotels, resorts, and venue resources for M&I programs of any size and scope worldwide. ALHI helps Accounts best achieve their objectives and budgets, with distinctive venues, vital insights, and responsible service to enhance the ease and success of their programs.

For more information about ALHI, to inquire about any of the ALHI portfolio properties and Alliance partners, and/or to acquire a free copy of ALHI’s “2016 Meeting Facilities Guide” or the ALHI app, contact your nearest of the 20 ALHI Global Sales offices situated coast-to-coast in the United States and in Canada, or call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit . ALHI Global Sales offices are located in Atlanta, Boston, Chicago, Connecticut, Dallas, Denver, Houston, Kansas City, Louisville, New York City, Orlando, Philadelphia, Phoenix, Richmond, Southern California (3), Toronto, Washington, D.C., and Washington (state). For specifics, go to to identify the nearest “ALHI GSO Team” sales professionals in your state/area.

Meeting professionals confirm healthy habits are top priority: wealth of wellbeing initiatives at IMEX America

With the benefits of healthy habits in and out of the office increasingly recognised, a survey by IMEX confirms that wellbeing remains a high priority for many meeting professionals. Over three quarters confirmed the importance of wellbeing during business travel – 79.5% of hosted buyers, 78% visitors and 83% exhibitors all stated that this was important to them in a survey of nearly 1200 people.

A series of wellbeing initiatives will be available for meeting professionals at IMEX America this year to ensure they recharge and make the most of their busy days at the show which takes place 18 -20 October in Las Vegas.

At the popular IMEXrun, participants can start their day on the right foot with a 5km route along the Strip as dawn breaks over Vegas. Developed by sports by tlc and inspired by Rio, the IMEXrun takes place on Wednesday 19 October.

Following its launch last year, the Be Well Lounge returns, sponsored by Hilton Worldwide. Mindfulness trainer Lee Papa and her expert team believe ‘business and mindfulness go hand in hand’ and will offer regular sessions on yoga, mindfulness and meditation. Wellbeing education sessions on the show floor include Why you should include wellness in your conferences by Dr Kim Bercovitz and The road warrior: staying healthy on the road, detailing ways to fit healthy eating and fitness into busy travel schedules.

Delegates at IMEX America can enjoy some ‘netwalking’ and engage with the local community by taking part in Garbage Grabbers-Clean Up in Las Vegas, a new hands-on community programme for the 2016 show.

Volunteers can join IMEX staff and the Outside Las Vegas Foundation to help clean up the city’s walking trails and parks. Part of IMEX’s overall commitment to CSR and legacy programs, sponsored by Costa Rica Tourism Board and supported by AlliedPRA, Exclusive Destinations with 3D Destinations, GES and MeetGreen, the event will take place on Smart Monday, 17 October and will be a great way to give back and ‘netwalk’ through the city’s green spaces with other meeting professionals.

Carina Bauer, CEO of IMEX Group, concludes: “It’s widely recognised that physical activity contributes to wellbeing in both our business and personal lives and many meeting professionals are keen to maintain healthy habits despite packed schedules. Our wide range of wellbeing initiatives will help them do this by enabling attendees to energise and recharge so they’re in top form to make the most of and enjoy their time at IMEX America.”

For details of how to take part in the IMEXrun visit:

For the Be Well Lounge schedule visit:

For details of how to take part in Garbage Grabbers visit:

IMEX America 2016 takes place 18 – 20 October in Las Vegas. For more information about the show please visit:

Technology and business grow together at IMEX America Budding technology companies to compete for business boost

Meetings industry professionals at IMEX America this year can discover the latest innovations set to impact the way they do business. Many of these innovations will come from the technology sector according to nearly 40 per cent of meeting professionals.

The survey of nearly 1200 respondents by the IMEX Group revealed that 40 per cent of hosted buyers, 34.5 per cent of visitors and 37.5 per cent of exhibitors thought technology would deliver the next big innovation. New apps, virtual meetings and meeting room technology were all cited as examples of how event technology innovation is making an impact across the industry.

Meeting professionals can preview some of the technology set to make waves in the industry at the #IMEXpitch taking place 18 October at IMEX America. Event technology start-ups have the opportunity to showcase their products to an audience of event professionals at the show, which is held 18-20 October in Las Vegas. Applications are now open for the #IMEXpitch, culminating in five finalists competing in a live head-to-head pitch competition.

Each company has five minutes to put forward its product, including the concept, features and unique selling points, to a live audience. The winner, chosen by an expert judging panel, will receive a free space on the Technology Pavilion at next year’s show in addition to press and marketing exposure.

The independent expert judging panel all work with event technology on a daily basis and are always looking out for the latest developments as one of the judges, Tara Thomas, co-founder of The Meeting Pool, explains:

“IMEX has a long history of being at the forefront of showcasing event tech. The competition is truly where the industry looks for the latest innovations changing the game for event professionals and is also an amazing opportunity for startups to attract significant attention and buzz around their products. I’m excited to be involved this year, and to see what I know will be an incredible lineup of companies.”

The Meeting Pool is also powering the TECHknowledge Area at IMEX America where experts will deliver targeted technology sessions, TECHbytes, answering questions on hot topics such as Snapchat, Slack, OneNote and wearable technology, and guiding visitors through the latest tech in the Gadget Lab.

Carina Bauer, CEO of the IMEX Group, commented:

“Technology has long led the way in innovation, particularly in the meetings sector. This innovation often comes from start-ups entering the industry and we see many interesting ideas from new businesses through our #IMEXpitch competition and across the showfloor.”

Buyers at IMEX America can meet the experts behind the latest innovations in a series of TechTours running throughout the show. By meeting with selected exhibitors on the show floor, they can discover some of the companies who are leading the way in technology impacting the meetings and event sector. 

For more information about the #IMEXpitch and to submit an application please visit

For more information about the TECHknowledge Area at IMEX America, please visit

IMEX America 2016 takes place 18 – 20 October in Las Vegas. For more information about the show please visit

PCMA Convene’s Fifth Annual ‘Best in Show’ Recognizes the Unsung Heroes of the Meetings Industry

PCMA Convene magazine has announced the winners of its fifth annual Best in Show awards program, which this year focused on the people — rather than the things — that make live events successful.

“For the first four years of this competition, we’ve honored achievements and innovations in the meetings industry in 10 different categories, including technology, F&B, venues, room sets, and CSR,” said Convene Editor in Chief Michelle Russell. “For the August issue this year, we decided to change things up and shine the spotlight on the professionals behind the scenes who help produce stellar events. These are the people executing on the key elements of meetings, and often without the recognition they deserve.”

Meeting professionals nominated their colleagues in 12 different categories, and provided testimonials on how these individuals exemplify a commitment to excellence and service. The categories are:

  • App/Tech Provider
  • AV/Tech Support
  • Association Management
  • Catering Services/Convention Center
  • Catering Services/Hotel
  • Convention Services/Convention Center
  • Convention Services/CVB
  • Convention Services/Hotel
  • Convention Services/Special-Event Venue
  • Corporate Social Responsibility Partner
  • Special Mentions
  • Third-Party Support

In total, 37 individuals were recognized by their peers in Convene’s August issue. “Quite a few award programs already exist that serve to recognize well-known industry leaders,” Russell said. “And certainly, those movers and shakers in the meetings world deserve that recognition. We didn’t want to replicate that with our program this year. We are delighted to introduce instead a way to give meeting professionals the opportunity to nominate the partners they’ve worked elbow-to-elbow with — those people who have gone the extra mile to ensure their success.”

To learn who they are, visit

ASAE Board Approves Budget, New Diversity + Inclusion Initiatives

WASHINGTON Before the 2016 ASAE Annual Meeting & Exposition, August 13-16, in Salt Lake City, the ASAE Board adopted a Diversity + Inclusion advocacy and policy model and approved new contract language for future events. The board also received updates on the major strategic initiatives, new AssociaMetrics platform, and passed the budget, which includes Fiscal Year 2017 (FY 17) Program of Work and specific projects in all areas of ASAE and the ASAE Foundation.


ASAE developed a business model that offers accountability and flexibility for D+I advocacy and policy influencing social justice issues. It will help ASAE determine what’s best for the organization and its members and will be piloted during FY17. The board approved an Anti-Discrimination Clause for future convention center/hotel contracts to be consistent with ASAE’s policy on Diversity + Inclusion.


“The strategic initiatives ASAE continues to advance for our community are game changers, including the new XDP event scheduled to launch May 2017 and the diversity and inclusion work. The board believes these projects will benefit the association sector, engage its members, and raise the visibility on how associations’ impact in society,” said ASAE Chair Abe Eshkenazi, CSCP, FACHE, CPA, CAE, Chief Executive Officer of APICS


The board passed the budget and work relating to the FY17 including: Great Ideas Asia Pacific, XDP, Hybrid Membership Model, and a new learning and talent development platform. The board also received updates from the ASAE Foundation and ABSI.


“Over the past year, ASAE has progressed on a several important initiatives, including research and advocacy. The Foundation has launched a new online platform called AssociaMetrics, which provides a central point for industry benchmarking data for ASAE members. ASAE’s Advocacy team has done a tremendous job on educating policymakers on issues that impact the industry, including the new overtime rule,” said Scott D. Wiley, FASAE, CAE, President & CEO of Ohio Society of CPAs, who will become Chair of the ASAE Board.


The outgoing chair of ASAE, Abe Eshkenazi, CSCP, FACHE, CPA, CAE; the incoming Chair Scott Wiley, FASAE, CAE ;and ASAE President and CEO John H. Graham IV, FASAE, CAE, are available for interviews.



Sabrina Kidwai, APR, CAE,, 202-326-9505.

About ASAE: The Center for Association Leadership

ASAE is a membership organization of more than 21,000 association executives and industry partners representing 10,000 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit


Kuala Lumpur Convention Centre Continues to Invest in IT Upgrades

Already one of the most technologically-advanced venues in the country, the Kuala Lumpur Convention Centre (the Centre), continues to invest in information technology (IT) upgrades in order to maintain a competitive advantage and increase its capabilities to meet the rapidly changing needs of business events clients. The upgrades, designed to enhance the delegates and visitors experience, included the installation of LAN (Local Area Network) ports with a bandwidth of 1Gbps and a 20Gbps distribution backbone utilising single mode fibre optic cables. In addition, the Centre recently became the first venue in Malaysia to install a Cisco HDX Wi-Fi system to help manage Wi-Fi throughout the facility and improve its performance.

Elaborating on the new upgrades, Richard Soo, the Centre’s IT Manager, shared, “We understand the importance of reliable and fast internet connection for the success of our clients’ events. Being a technologically-advanced centre, we need to be able to cater for multiple live 4K video and audio streams, live interactive systems, huge file transfers and much more. These upgrades ensure that we can meet this demand now and into the future. They also provide us with the ability to offer a customised bandwidth allocation should additional support be required by our clients.”

He continued, “Wi-Fi traffic and congestion is a growing concern with the proliferation of devices and parallel multiple connectivity on more than one device such as smartphones and tablets, especially in large public spaces, like the Centre, where multiple users and devices connect to a network.

With the installation of the Cisco HDX system, our Wi-Fi network is able to cope with a higher user density and provide more bandwidth, thus improving the experience for users. The new system will also allow us to allocate extra resources to clients should the standard connection not be sufficient for their needs.”

Richard concluded, “A fast, reliable internet connection is critical for business events and is the new norm that will soon become a standard necessity. We also use multiple ISPs to provide link redundancy and ensure a near fail proof internet service for our clients’ critical events. IT infrastructure is becoming an increasingly important deal clincher for business events in today’s technology-driven world. We therefore continuously invest in our IT facilities and services to deliver customised solutions that provide peace of mind to our clients and good connectivity to our delegates and visitors.”

Free internet service, up to 240Mbps in total, is also available to visitors of the Centre at the foyer, Centre Core, Level 3 and Level 4 areas.

For all the latest news and information on the Centre, visit