Monthly Archives: January 2017

New ASAE Foundation Report Reveals Current State, Future Technology Needs for Associations

WASHINGTON—A new ASAE Foundation report, Tech Success for Associations: Balancing IT maturity, readiness, and expectation for a satisfying, sustainable future, paints a picture of association performance against effective technology application, as well as insights into member and staff technology abilities and expectations. It also provides a vision of what associations need to do for the future. ASAE Foundation, in partnership with DelCor Technology Solutions and in collaboration with research firm Rockbridge Associates, worked on the comprehensive study.

“One of the goals for this report is getting executives and senior staff to think about how they are using technology to serve their mission, whether or not they are meeting member expectations, and how they can improve their systems to be successful,” said ASAE Executive Vice President and ASAE Foundation President Susan Robertson, CAE. “The data provided gives insight on the current state of technology within the industry, and how they can better integrate technology into their organizations, so they can create a better member experience.”

The research looked at metrics from three conceptual areas: IT maturity, technology readiness, and member satisfaction with technology, so that the community can not only understand where associations are but also where they need to be in the future. These metrics were developed from DelCor’s IT Maturity Model and Rockbridge’s Technology Readiness Index.

Here are key results of the study:

  • The majority of associations that participated in the research are effective, which means they do a good job managing data, have solid processes, maintain sound infrastructure, and engage in long-range planning.
  • Only nine percent of associations manage technology and tech integration in ways that can be considered innovative, which is the highest level of IT maturity.
  • Most members of participating organizations said that there is room for organizations to expand their technology capabilities.
  • Members want easy access to relevant content, online learning, professional networks, and self-service systems. The majority of associations are making some content available, but 20 percent of the association respondents reported they offered limited mobile capability.
  • The greatest areas of opportunity for associations in technology are the ability to produce a complete view of the constituent engagement; data integrations; process for understanding business objectives and requirements; investment in infrastructure; digital content; and training IT professionals.

 

“The maturity model gives any association insight into how their technology aligns with their mission, vision, and business objectives. Once that level of alignment is known, it’s much easier to plot the IT roadmap and project portfolio with respect to resources, constraints, and organizational priorities, then communicate that throughout the organization,” said David A. Coriale, President, DelCor Technology Solutions, Inc. “Importantly, tying each roadmap initiative back to the organization’s objectives helps ensure the value of such initiatives is clear to the membership.”

As a result of the study, the ASAE Foundation is working to develop a rigorous tool that will measure and assess IT maturity for individual associations. Launching this fall, the IT maturity assessment tool will include a series of 31 diagnostic indicators organized around four maturity component areas: association data, management and strategy, infrastructure, and digital presence. It will be part of a suite of products ASAE plans to bring to the community that will allow organizations to assess the health, readiness, and/or effectiveness in a number of dimensions (e.g., technology, diversity, global).

MEDIA CONTACT: Sabrina Kidwai, APR, CAE skidwai@asaecenter.org, 202-326-9505.

About ASAE and the ASAE Foundation

ASAE is a membership organization of more than 28,000 association executives and industry partners representing more than 7,500 organizations. Its members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. With support of the ASAE Foundation, a separate nonprofit entity, ASAE is the premier source of learning, knowledge and future-oriented research for the association and nonprofit profession, and provides resources, education, ideas and advocacy to enhance the power and performance of the association and nonprofit community. For more information about ASAE, visit asaefoundation.org/.

IMEX Group launches ‘Talking Point’ strategy, adds extra focus and edge to education and content

‘Purposeful Meetings’ is the IMEX Talking Point for 2017

The IMEX Group is taking a new approach to its education and content strategies from 2017 by introducing an annual ‘talking point’.

The single, headline theme will allow the company to plan and respond more dynamically to rising trends and issues within the international meetings, events and incentive travel industry.

The new IMEX Talking Point is also a tangible reflection of the company’s new mission: “To unite and advance the meetings industry – doing everything we can to educate, innovate and help our clients make powerful connections with the right people.”

The 2017 IMEX Talking Point is ‘Purposeful Meetings: How to plan with deeper meaning, innovation and insight in mind’. It will feature explicitly through a range of new initiatives and implicitly within the programmes for both IMEX in Frankfurt and IMEX America 2017.

Carina Bauer, CEO of the IMEX Group explains the thinking behind the new move: “We’re committed to continually adding to the value of the learning and networking opportunities we provide through our trade shows. That means we have to keep ahead of industry trends and keep talking to all our visitors and exhibitors to discover their problems and needs and decide how we can help solve them.

Having an annual talking point allows us to listen and respond quicker and with more intention to those needs. Our chief focus is always going to be on bringing buyers and sellers together, face to face, in the most efficient and enjoyable way possible. But the IMEX Talking Points will inject more immediacy, stronger direction and a clearer distinction between each show year to year.

“That said, each annual talking point won’t dominate education content or industry debate. We’ll continue to deliver education and training under our 10 tracks as we have done for many years now.”

IMEX Talking Point 2017 – Purposeful Meetings
The IMEX team consulted widely with partners and researched industry trends extensively before identifying and choosing ‘Purposeful Meetings’ with the strapline ‘How to plan with deeper meaning, innovation and insight in mind’ as the talking point for 2017.

‘Purposeful Meetings’ reflects an imperative which meetings planners and event marketers are already being asked to address. Bauer sums it up as: “There is a shift towards the intentional planning and creation of ‘memorable moments’ not meetings, and ‘experiences’ not events. ‘Purposeful Meetings’ are engaging, inspiring and enjoyable with long-lasting positive outcomes.  They are successful and satisfying because they’ve been planned with specific outcomes and behaviours in mind, and they achieve these outcomes and behaviours by taking into account five key elements: Behavioural Science, Meeting Design, Health & Wellbeing, CSR Legacy and, of course, Technology.”

She explains: “Being a ‘purposeful’ planner (or a purposeful company or brand, for that matter) requires a change in thinking, a fresh approach plus new skills and knowledge. This is part of a bigger trend towards meeting planners and event marketers becoming much more strategic.”

New research and training certifications
To back up its commitment to ‘Purposeful Meetings’, the IMEX Group has already formed two partnerships with leading industry specialists. IMEX is partnering with PSAV, a leading global event technology services company, to support a major piece of research and industry white paper. Dr Amanda Cecil of Indiana University and Janet Sperstad of Madison College, USA, will release their first findings at IMEX in Frankfurt in May when Sperstad will present a keynote ahead of further developments planned for IMEX America.

The IMEX Group has also entered into a three-year agreement with EventCanvas.org Foundation which allows IMEX to offer Event Design Certification at both of its shows as part of its pre-show education programmes on Monday. The certification training will be offered free of charge to around 20 English and 20 German planners.

There is much more about the Purposeful Meetings Talking Point here and hand-picked resources that support Purposeful Meetings here.

Strategic Plan Aims to Draw More Visitors to Seattle Southside Area

Five-year plan complete, emphasizing location, transportation, affordability and unique attractions

SEATTLE, WASH. (January 2017) ­ The Seattle Southside Regional Tourism Authority (RTA) recently completed its five-year strategic plan, designed to attract more visitors to the cities of SeaTac, Tukwila, and Des Moines. The plan was developed over the course of six months by the Seattle Southside Strategic Planning Committee, a group made up of RTA staff, TPA Hotel Management staff and other stakeholders. Based on research, the strategic plan process included interviews with businesses, residents, visitors and elected officials; a strengths, weaknesses, opportunities and threats (SWOT) identification exercise; the creation of the region¹s promise that drove all strategies and actions, and metrics for success.

The strategic plan is based on a central promise that the RTA makes to visitors in the region that they can ³Do More² when they stay in Seattle Southside.  The idea behind the Do More promise is that visitors can maximize their visit because Seattle Southside¹s location, transportation, affordability and unique attractions stretch visitor¹s time, money and opportunities further. For example, the Link light rail system makes it easy for people to visit Seattle¹s attractions while staying in Seattle Southside.  Additionally, the Des Moines waterfront, the Museum of Flight, Tukwila¹s Westfield Southcenter mall and the many restaurants in the area provide visitors with destination attractions in the south end.

The strategic plan is designed to accomplish four goals:

  • increase the number of tourists and groups,
  • increase the average length of stay,
  • increase visitor spending, and
  • demonstrate an increase in the RTA¹s return on investment.

By meeting these goals, local businesses will do better, more tax revenue will flow into the region, and local residents will be able to enjoy the new and upgraded attractions and destinations.

The plan outlines five key strategies to achieve these goals.  These include:

  • Own the region. Build toward being the destination that visitors and groups know and prefer for accessing everything the Seattle region has to offer, emphasizing the experiences within Seattle Southside
  • Drive value and results through leadership excellence. Be the catalyst for bringing partners together to meet the RTA¹s goals.
  • Build destination experiences. Create and build on existing experiences to create critical mass and reasons to visit.
  • Encourage easy connections to and within Seattle Southside and regional destinations,including light rail, shuttles, tours and more.
  • Create a participatory sports focus. Recruit and leverage sports-related experiences to be known as the place for active sports fun.

Each strategy has been attached to actions‹such as upgrading Seattle Southside¹s website‹and metrics to ensure plan implementation.

³There is so much untapped potential in Seattle Southside that this strategic plan is designed to unleash,² said Katherine Kertzman, president and CEO of Seattle Southside RTA. ³We¹re now ready to roll up our shirtsleeves and get to work to implement the plan and attract more visitors and their dollars to our region to boost our local economy and share the bounty these vibrant communities have to offer business and leisure travelers.²

Over the next five years, Seattle Southside staff will be working to accomplish the strategic plan¹s goals and further develop Seattle Southside into a highly desirable destination for both leisure and business travelers. The Strategic Plan, entitled Destination 2020, can be found here.

About Seattle Southside Regional Tourism Authority

Seattle Southside Regional Tourism Authority (RTA) is the official destination marketing organization for South Seattle. The organization is responsible for competitively marketing the area as an ideal travel destination for leisure and business travelers who wish to explore Western Washington and an idyllic place for meeting and event planners to hold their events. The Seattle Southside RTA is funded by a self-assessed hotel fund and supported by a lodging tax from the cities of SeaTac, Tukwila and Des Moines. For more information, please visit www.seattlesouthside.com or call 877-885-9452.

Architectural Urban Design Competition – Prague Congress Center

 

 The Prague Congress Centre announces the international two rounds architectural urban design competition for the proposal of an extension to the Congress Centre, consisting of needed exhibition surfaces and of the creation of quality public spaces in the site of the Pankrác square and its surrounding areas.

 The New KCP international competition is looking for solutions for one of the most complicated, yet one of the most interesting locations of Prague – the space of the Congress Centre´s surroundings. It invites architects, urbanists and others experts, to connect in their proposals, the architectural quality, connected to the new spaces of the Congress Centre, with a contemporary urbanism that is focused on the high-quality and the use of the public spaces.

From an economical point of view, the convention tourism is very important for the city, but currently, the Congress Centre does not fulfil its full potential and that represents a loss for the whole city of Prague. I am convinced that the architectural competition for the new exhibition spaces is the adequate generator in making the Congress Centre once again a competitor to Vienna, Berlin or Munich, “ says the Mayor of Prague.

The Congress Centre requirements are commented by the general director Roman Ray Straub:  „ When it is decided upon where should the biggest conferences occur, the cities of Vienna, Berlin or Paris are the ones to be selected, though we have also competitiveness in the Czech Republic. We do not want to be somehow bigger or just spend some money, but we in fact really need an extension, especially for the accompanying exhibitions, without which today a convention or similar events cannot occur. Thanks to conventions, the city receives new businesses, money, as well as other opportunities. I think that with this extension we will be able to offer something to the Prague 4 city district as well as to the whole city of Prague – open it towards culture, schools and other activities.“

 This is confirmed by Prof. MUDr. Vladimír Tesař, DrSc, MBA, FERA, FASN, Head of the Nephrology Clinic 1.LF of the Charles’ University and of the General University Hospital in Prague and the patron of the Ambassador Programme Prague Convention Bureau:

The expansion of the exhibition space would solve the last obstacle which prevents the Prague Congress Centre to rank among the top European congress centres and it would ensure the regularity of returns of major European conventions to one of the top European destinations.“

 All the actors involved understand this competition as an opportunity to re-embrace the city – instead of a purely pragmatic placement of a large volume, they wish to come up with a solution that would be flexible, sustainable, of a high-quality, and this both from the architectural perspective but also from an urban and traffic aspect, that would lead to a fully-fledged integral part of the contemporary European city. „ We are glad that we have high-quality architects in the jury, but the good competition result is also of high interest for the capital city of Prague and for the Prague 4 district, that have also their representatives in the jury panel. We expect that the new extension will be in concordance with its surroundings and that it will represent an agreement between the investor and the city. We do not want to build strictly an exhibition hall, but spaces which would have a broad use,“ adds the Prague Congress Centre chairman Radim Haluza.

 Together with Roman Ray Straub and Radim Haluza, both representing the KCP, the jury comprises also the Mayor of the Capital city of Prague Adriana Krnáčová, Marek Kopeć from the IPR Prague, the Prague 4 City Councillor Alžběta Rejchrtová and architects with strong practical experience as well as competitions. The chairman of the jury will be Petr Hlaváček from the studio Headhand architects. Elia Zenghelis, originally from Greece and the co-founder of the world famous studio OMA, the Swiss architect Mathias Müller from EM2N will also be part of the jury. The expert part of the jury will also be completed by Ivan Kroupa from the studio Ivan Kroupa architekti, the head of the Bogle Architects´Prague office Viktorie Součková and Tomás Koumar from the studio EHL & KOUMAR ARCHITEKTI.

The competition consists of two rounds – the deadline hand-in for the proposal in the first round is the 17. 3. 2017. It will be completely anonymous and announced both in Czech and in English. It is assumed that 6 proposals will be selected for the second round. The authors will have till the 30. 6. 2017. The results will be announced with the exhibition of the competition proposal in the middle of holidays.

The three best proposals will be awarded. The first price will be 1 000 000Kč, for the second place, the third place and the non-awarded proposal of the second round, will have a sum of 2 000 000 Kč divided between them.

All the informations for the media will be also announced on the competition website: www.noveKCP.cz

Omni Orlando Resort at ChampionsGate Joins Associated Luxury Hotels International (ALHI)

 

 The AAA Four-Diamond Omni Orlando Resort at ChampionsGate has joined Associated Luxury Hotels International (ALHI). Located just minutes from Central Florida’s famous attractions and world-class international airport, the 769-room resort is now served by the ALHI Global Sales Organization to the North American Meetings & Incentives (M&I) marketplace, according to ALHI CEO David Gabri.

Surrounded by 36 holes of Greg Norman-designed championship golf, Omni Orlando Resort at ChampionsGate also features 15 acres of pools and recreation (which includes a lazy river), the signature 10,000-square-foot Mokara Spa, the David Leadbetter Golf Academy, a full-service fitness center, a 9-hole golf course, a comprehensive sports training complex, tennis, and seven restaurants and lounges. The resort’s 128,000 square feet of flexible meeting and banquet space is highlighted by three ballrooms:  the 28,800-square-foot Osceola, the 25,000-square-foot National, and the 20,000-square-foot International. The resort features a total of 48 meeting rooms, as well as 70,000 square feet of outdoor event space, a 24-hour self-automated business center, and complimentary wireless Internet in the guest rooms and lobby. Plus, in 2017 the resort is undergoing a $40 million expansion, which will include 93 new guest rooms, new meeting and event space, another restaurant, and a resort wave pool. The resort is located just 25 minutes from Orlando International Airport and six miles from the Walt Disney World® Resort.

“Omni Orlando Resort at ChampionsGate is a remarkable resort, with a truly lush setting and so much to offer to groups,” said Gabri. “Add in its convenient access to the Walt Disney World® Resort, and its impressive new offerings, and we are very proud to showcase this extraordinary resort to groups across North America.”

Omni Orlando Resort at ChampionsGate becomes ALHI’s 24th luxury hotel/resort in Florida, joining such other Central Florida members as:  the tropical, 1,000-room Loews Royal Pacific Resort at Universal Orlando®, offering 132,000 square feet of meeting space; the all-new and connected to Loews Royal Pacific Resort, Caribbean-themed Loews Sapphire Falls Resort at Universal Orlando®, featuring 1,000 guest rooms and 114,000 square feet of meeting space, for the combination of 2,000 rooms and 246,000 square feet of meeting space; plus, the elegant 750-room Loews Portofino Bay Hotel at Universal Orlando®, reminiscent of a beautiful Mediterranean seaside resort.

ALHI’s distinguished Central Florida portfolio also features:  the stunning and popular Rosen Shingle Creek, with 1,501 guest rooms and 490,000 square feet of flexible meeting and event space, and exceptional onsite golf among the 230-acre resort; Orlando’s luxurious 146-room The Villas of Grand Cypress, with their world-renowned golf and boasting a newly renovated executive meeting center; St. Pete Beach’s renowned “Pink Palace,” the beachfront 277-room Loews Don CeSar Hotel; the picturesque, sophisticated, award-winning and inspiring Streamsong Resort, offering 228 guest rooms and two outstanding golf courses ranked in America’s top 15; and Tampa’s popular 800-room Saddlebrook Resort, a self-contained destination with on-site golf, tennis, spa, fishing, and 95,000 square feet of meeting space.

In addition to joining ALHI’s distinguished portfolio of AAA Four- and Five-Diamond-quality M&I-focused hotels and resorts, Omni Orlando Resort at ChampionsGate also becomes the newest option in ALHI’s “Big Box” luxury brand segment. With this latest addition, ALHI’s “Big Box” collection now features 26 exceptional supersized hotels and resorts, which each feature a minimum of 500 guest rooms and/or suites, at least 50,000 square feet of meeting space, and one or more ballrooms of 20,000 square feet or more.

ALHI (alhi.com), the leading independent Global Sales Organization serving the North American Meetings & Incentive marketplace, provides one-call local access for its distinguished Membership of over 250 luxury-level hotels and resorts, plus an Alliance including 23 luxury cruise ships appropriate for M&I programs, and Destination Management Companies (DMCs) in over 100 locations worldwide. The membership-based, dues-funded ALHI GSO has been serving its clientele with an impressive variety of Meeting & Incentive solutions around the globe for over 30 years. Providing extensive GSO sales services throughout the United States and Canada at no cost to the Accounts, ALHI provides valuable services, expertise, local connectivity, market intelligence, and account advocacy.

Collectively ALHI is prepared to assist Accounts in the U.S. and Canada with their programs in the U.S.A. and over 90 other countries worldwide. ALHI provides a team of experienced, proven and knowledgeable sales professionals for Account advocacy with full market one-call professional GSO sales assistance and access to their distinctive hotels, resorts, and venue resources for M&I programs of any size and scope worldwide. ALHI helps Accounts best achieve their objectives and budgets, with distinctive venues, vital insights, and responsible service to enhance the ease and success of their programs.

For more information about ALHI, to inquire about any of the ALHI portfolio properties and Alliance partners, and/or to acquire a free copy of ALHI’s new “2017 Meeting Facilities Guide” or the ALHI app, contact your nearest of the 20 ALHI Global Sales offices situated coast-to-coast in the United States and in Canada, or call the “ALHI Group Desk” toll-free at 866-303-ALHI (2544), and visit alhi.com .

ALHI Global Sales offices are located in Atlanta, Boston, Chicago, Connecticut, Dallas, Denver, Houston, Kansas City, Louisville, New York City, Orlando, Philadelphia, Phoenix, Richmond, Southern California (3), Toronto, Washington, D.C., and Washington (state). For specifics, go to alhi.com to identify the nearest “ALHI GSO Team” sales professionals in your state/area.

Share your Knowledge and Insights with Global Meetings and Events Professionals

Speaker submissions now open for IMEX in Frankfurt 2017

The IMEX team is inviting speakers and topic experts to submit session proposals for the professional education programme at IMEX in Frankfurt 2017, which takes place 16 – 18 May. 

 

The sessions, which can be delivered in English or German, should tie in with one of the show’s 10 tracks: Trends and Research, Business skills, Diversity, Health and wellbeing, Personal development, Technology, Creative learning, General education, Marketing/Social media and Sustainability. 

 

In addition, the IMEX team is particularly interested in receiving proposals on event security, contracting and negotiation skills. 

 

The renowned education programme at the show is part of the IMEX Group’s commitment to advancing industry standards, supporting meetings and events professionals and showcasing important, emerging trends. The IMEX Group recently defined its mission as: “Our sole aim is to unite and advance the meetings industry – doing everything we can to educate, innovate and help our clients make powerful connections with the right people.” 

 

The aim of the show’s education programme, which is continuously reviewed and redeveloped in response to attendee feedback, is to provide meetings and events industry professionals of all abilities and experience with new ideas, tools and strategies that benefit their organisations, and their own careers. 

 

Elisabeth Pine from Pine Communication+Training, who was one of the speakers at IMEX in Frankfurt last year, explains: “I used to come here as a visitor for years, always enjoying the amazing education programme, so it was a real privilege to be able to give back as a speaker. The audience was attentive and appreciative and the networking opportunities fantastic. I’m already looking forward to submitting new session ideas for the upcoming show!”

 

The closing deadline for speaker submissions is 16 January 2017

 

Full details at www.imex-frankfurt.com/events/education/speaker-submissions

PCMA announces new EMEA and APAC Regional Advisory Boards and appoints Luca Favetta as Regional Business Director – EMEA

 

The Professional Convention Management Association (PCMA) has today announced the formation of two new Regional Advisory Boards for the EMEA and APAC regions to help guide its global expansion.

Announced at its flagship annual Convening Leaders event, the PCMA has also released the appointment of Luca Favetta as its first EMEA Regional Business Director. The appointment for APAC is still pending.

The new advisory boards have been established in two key regions – Europe, Middle East, Africa and Asia Pacific. They will help the PCMA develop its presence in these markets as it seeks to establish itself outside of its North American core business. Headquartered in Chicago, the PCMA has partners around the globe and activities across 37 countries. The new Regional Advisory boards will collate that activity into regional groups and act as a sounding board for the Business Events industry, in these markets.

The PCMA will seek feedback from the Regional Advisory boards to help guide their rollout of educational products and services to the business events industry. The advisory boards will be staffed on a volunteer basis and the membership term of office will be for 12 months with an option to extend for a further 12.

The board will typically meet twice annually with at least one meeting at the PCMA’s Convening Leaders event, and another in the specific region. As the board reaches a state of maturity, it is envisioned that approximately one third of its members will rotate off annually to ensure a constant flow of idea and intellectual capital.

To lead the EMEA Regional Advisory Board Luca Favetta has been appointed. Based in Switzerland, Luca joins PCMA after a substantial career in corporate events, having led global teams for HP and SAP.

Sherrif Karamat, Chief Operating Officer, PCMA said “The establishment of our new Regional Advisory boards for Europe, Middle East, Africa and for Asia Pacific, is a signal of our intent to become the predominant global Association for the Business Events industry. We have appointed board members who have outstanding professional reputations in their home territories and are willing to share that expertise with us, their PCMA colleagues on a global level.  In our new EMEA region we are thrilled to welcome Luca to the team. It’s an exciting time for us and our success mirrors that of the global business events industry which is increasing in confidence every year.”

The Regional Advisory Board members include:

Asia Pacific

Anna Aquino, Visa Worldwide Pte. Limited

Karen Bolinger, Melbourne Convention Bureau

Oscar Cerezales, MCI Group

Ivan Ferrari, UBM Media Asia

Tania Goodacre, Minerals Council of Australia

Jeannie Lim, Singapore Exhibition & Convention Bureau

Angelina Lue, Kuala Lumpur Convention Centre

Shirlena Soh, SACEOS

Europe

Sven Bossu, SWIFT

Sandrine Castres, MCI Spain

Chris Foy, VisitBritain

Ben Goedegebuure, Maritz Global Events Inc.

Davi Kaur, European CanCer Organization

Dermot Ryan, K.I.T. Group GmbH

Klaus Span, IBM Power Systems EMEA

Christoph Tessmar, Barcelona Convention Bureau

Christine Trimmer, World Obesity Federation

Asia’s Most Outstanding Venue

Kuala Lumpur Convention Centre Wins  “Outstanding Venue Award” At AFECA Awards 2016

The Kuala Lumpur Convention Centre’s (the Centre) General Manager, Alan Pryor, is all smiles after the venue recently won the “Outstanding Venue Award” at the AFECA (Asian Federation of Exhibition & Convention Associations) Awards 2016 in Xiamen, China.

“We are honoured to receive our first AFECA award and very much appreciate the recognition from AFECA. This accolade recognises the efforts and commitment of our team and our philosophy to be the perfect business events partner for our clients. Of further significance is our constant commitment to investment in the maintenance and upgrade of our infrastructure in order to ensure we remain a market leader and Malaysia’s premier purpose-built convention centre,” shared a delighted Alan Pryor, the Centre’s General Manager.

“We have a huge passion for the business events industry which extends beyond our own venue. This is evidenced by our ongoing commitment to industry advocacy, professional development, environmental sustainability and product innovation, which elevates our contribution to the development of the industry supply chain,” Alan elaborated.

“This award and acknowledgement by our industry peers provides additional motivation for our team to continue to enhance our partnership philosophy to benefit our clients and the business events industry,” concluded Alan.

Organised by the Asian Federation of Exhibitions and Convention Associations (AFECA), the AFECA Awards is an annual regional event to promote business events industry best practices in Asia; maintain the high standards of exhibitions, conferences, events and related activities; and celebrate and acknowledge excellence in the exhibition and convention industry. It also recognises the contributions made by AFECA members in the global marketplace.

For all the latest news and information on the Centre, visit www.klccconventioncentre.com.