Category Archives: Blog

Gratitude Without the Gloss

Gratitude feels easy when life is calm — when the inbox is under control, projects are on track, and there’s room to breathe. But for most professionals today, those moments are rare. We’re navigating long days, short timelines, and the constant hum of “too much.” In that kind of environment, gratitude can feel like one more thing on the to-do list — a performance of positivity that doesn’t quite fit the mood.

But that’s exactly why it matters

Gratitude, when practiced honestly, isn’t about denying exhaustion or pretending that overwork feels good. It’s about noticing what’s still working within the chaos — the coworker who offered help without being asked, the project that finally moved forward, the client who showed grace when plans changed. It’s not glossy or grand. It’s grounded.

There’s a misconception that gratitude means looking for silver linings or minimizing stress. In truth, it’s more about awareness — recognizing the small moments of stability that hold us up when everything else feels unstable. Gratitude says, “This part is still solid.” It helps us find center when balance is impossible.

That shift matters in today’s work world. When we’re always on, gratitude becomes a pause button — a moment to breathe, reflect, and reorient. It’s not a productivity tool; it’s a perspective reset.

You don’t need a journal or a list of “three things I’m thankful for.” What makes gratitude sustainable is keeping it simple and specific:

– Micro-recognitions: End your day by noting one thing that went right — however small.
– People first: Send a quick thank-you or message of appreciation without an agenda.
– Reflect backward: Instead of focusing on what’s unfinished, recall what moved forward this week.
– Self-gratitude: Acknowledge your own effort. Gratitude for yourself counts, too.

True gratitude doesn’t cancel out the hard stuff; it lives alongside it.

You can be grateful for your team and still wish you had fewer meetings. You can appreciate your job and still want more balance. Gratitude loses its power when it demands perfection — it regains it when it makes room for honesty.

So this November, skip the pressure to feel thankful for everything.

Be thankful within everything. Notice what sustains you — the people, the progress, the purpose behind the long days. That’s where real gratitude lives: not in the polished moments, but in the messy middle.

Gratitude without the gloss is the kind that lasts.

It’s quiet, grounded, and human. And in a world that constantly asks us to do more, maybe the bravest thing we can do is pause long enough to say, “I see what’s still good — and I’ll hold on to that.”


In Step with Mike Jackson, Chief Sales Officer, Discover Dunwoody


by Katherine Markham, CHME, Co-Founder, ConventionPlanit.com
Dunwoody | Above Atlanta…Beyond Expectations

Combining the amenities of a major city with the welcoming atmosphere characteristic of Southern destinations, Dunwoody, GA offers a distinctive value proposition for meeting professionals. A recent discussion highlighted why Dunwoody stands out as an exceptional choice for meetings.

What is Dunwoody’s unique value proposition for meeting professionals, and how do you communicate that effectively in a competitive market?
Dunwoody offers the convenience of a premier meetings destination with the intimacy of a community-focused setting. Our location is minutes from Atlanta, with walkable access to more than 2,000 hotel rooms, premier dining, and shopping, creates an unmatched ease of experience for planners and attendees. Fly into Atlanta Hartsfield Airport where you can hop on  a 40-minute MARTA ride to Dunwoody. No traffic to deal with. We emphasize our accessibility, affordability, and personalized service as distinguishing factors in comparison to larger, congested cities.

How are you leveraging partnerships with hotels, local businesses, and regional organizations to create a cohesive and attractive meeting destination?

We collaborate with hotels, restaurants, and attractions to create tailored group packages. By working with regional partners and Atlanta’s metro market, we promote Dunwoody as both an independent destination and an Atlanta extension. This approach gives meeting planners full support and distinctive local experiences for their events.

What challenges or misconceptions do you face when selling Dunwoody as a meetings hub, and how are you addressing them to shift perceptions?

A common misconception is that Dunwoody is simply a suburban extension of Atlanta rather than a destination. To shift this perception, we highlight our walkable meeting district, modern hotel properties, vibrant dining scene, and cultural attractions that provide attendees with an engaging experience without the stress of navigating a major metropolitan core. We also share client testimonials and success stories to illustrate Dunwoody’s capabilities in hosting events.

What incentives or support does Dunwoody offer to event organizers that might give it a competitive edge over other cities with similar offerings?

We provide custom incentive programs, including financial support based on room nights, marketing aid, and planning resources to ease the organizer’s workload. Our high-touch, personalized services ensure that every planner has a direct point of contact within our team. For example, attendees receive a warm welcome letter from our Mayor. Swag bags and selfie stations are provided for groups, not just large conventions. This level of accessibility and promotional support sets Dunwoody apart from larger, more transactional destinations.

How do you measure success in attracting meetings and conventions, and what key performance indicators (KPIs) are most critical to your growth strategy?

Our success is measured by several key metrics, including room nights generated, repeat bookings, new planner engagement, attendee satisfaction, and economic impact. Balancing quantitative KPIs with qualitative feedback from our partners and planners helps align our approach for both immediate results and long-term growth as a premier meetings destination. 

IMEX America 2025 Recap

Reported by Maureen Pickell, CTC | Director of Global Accounts & Media Relations | ConventionPlanit.com

               IMEX America 2025 – “The super bowl of the events Industry”

Coined by Steve Hill, Las Vegas Convention & Visitors Association CEO and President, the above tagline accurately summarizes the biggest ever edition of IMEX America, held October 7–9 at the Mandalay Bay in Las Vegas.

The exhibition welcomed 17,683 participants with 6,145 global buyers of which 4,700 were hosted. 3,700 exhibiting companies representing 80+ countries took part in over 92,000 scheduled meetings with planners – over 77,000 of which were pre-scheduled one-to-ones along with group appointments and presentations.

The ConventionPlanit.com team (Katherine & David Markham and Maureen Pickell) networked with both planners and suppliers to talk details and establish valuable connections. In this volatile time for our industry, it was uplifting to be part of an endeavor that proves our global business events community continues facing firmly forward!

As usual, the hall presented sessions and exhibits that were thought-provoking, immersive and multi-sensory. For example, CP.com supplier partner Visit Anchorage presented a striking digital display featuring Alaska’s iconic scenery that had the power to make every attendee stop and stare! Walking the aisles meant dodging performers in sparkling outfits, feathered headgear and more sedately attired wandering robots.

And, when the educational sessions, the networking and the “doing business by the mile” across the biggest exhibition floor to date became overwhelming, there was a Resilience Room just outside the hall to “foster the physical, emotional and mental well-being of attendees” by emphasizing soul over mind.

To best summarize this important event, I usually end with a quote by the CEO and “down-to-earth” team leader of the IMEX organization, Carina Bauer:

“This has been a record-breaking week where we’ve seen first-hand how transformative it is for our industry to meet face to face, to shake hands, do business and build bonds. The strength in numbers across the board is a sign of a sector that’s both purposeful and powerful right now.”

Carina Bauer, CEO IMEX

IMEX America continues to offer an incomparable opportunity to make connections in the meetings, events and incentive industry. Save the date – October 13–15, 2026 and see you next year at the Mandalay Bay Convention Center!


Ghost-Free Zone: How to Stay Present in Your Professional Relationships

In the spirit of October, let’s talk about a workplace trend that’s a little too spooky: ghosting. It happens when someone simply stops responding — to an inquiry, proposal, or follow-up — and it leaves the other side in the dark. While it’s rarely intentional, silence can create frustration and erode trust in professional relationships. The good news? A few mindful communication habits can keep your connections strong — and your reputation glowing.

Start with Clarity

Let others know when they can expect a reply — and feel comfortable asking the same. A quick “I’ll get back to you by Friday” helps manage workloads and avoids unnecessary follow-ups. If a full answer will take longer, say so; clarity builds trust.

Respond, Even Briefly

A short acknowledgment — “Got your message, working on it and will circle back soon” — shows accountability without demanding much time. Even small responses demonstrate reliability and help others plan accordingly.

Be Honest, Even When It’s a “No”

Most ghosting happens because people want to avoid an uncomfortable conversation. But saying “thank you, we’ve decided to move in another direction” is kinder than silence. It offers closure, preserves goodwill, and leaves the door open for future opportunities. After all, business needs evolve — and today’s “no” could be tomorrow’s “yes.

Offer Understanding — to Others and Yourself

Before deciding that someone has ghosted you, pause. We can never fully know what’s happening on another person’s plate — unexpected travel, staff shortages, or personal challenges can easily delay a reply. Keeping that in mind helps us approach others with a little more patience — and sometimes creates the space needed for reconnection.

Master Tip:
Accountability and empathy are powerful partners. Together, they strengthen relationships, reduce stress, and keep communication alive — even when answers are delayed. By showing up with honesty and understanding, we make our professional circles a little less haunted and a lot more human.

In Step with… Ashley Lowe, Vice President of Sales, M Resort


by Katherine Markham, CHME, Co-Founder, ConventionPlanit.com

Situated on South Las Vegas Blvd., the M Resort in Henderson, Nevada, unexpectedly gives the impression of a desert oasis with a unique proximity to the Las Vegas Strip. There are so many reasons to love this resort. Its quiet elegance is similar to the high-end resorts of Southern California and Arizona, and that’s just the beginning.

Three years ago, Ashley Lowe joined the M Resort sales team, knowing the property was on the verge of a major expansion. With prior experience at MGM Grand, Venetian, and Caesars Entertainment, she was energized by the opportunity to lead the sales organization at a resort set to double its capacity. Here’s what we learned:

What inspired you to join the M Resort?

What excited me the most was the opportunity to work closely with a General Manager who truly supports the group market. Coming from larger properties, I value the chance to be more hands-on and collaborate across departments. It’s a unique opportunity to deepen my knowledge of hotel operations and be part of an exciting transformation as the property prepares to double its capacity.

How is the expansion going?

We’re pleased to share that the expansion is ahead of schedule—our new hotel tower is set to open on December 1, 2025. This growth will take us from 390 to 765 rooms and include the debut of a 15,000 sq. ft. ballroom, bringing our total flexible meeting and event spaces to nearly 100,000 sq. ft. We’re also elevating our culinary portfolio through a partnership with the Emeril Group, with Meril, a celebrated New Orleans concept, slated to open early next year.

What kind of group meetings can you now accommodate?

With our expansion, we’ve significantly increased our group capacity. The new tower enables us to accommodate up to 650 rooms on peak night, allowing us to welcome larger programs than ever before. This expanded inventory also provides greater flexibility with room rates—particularly midweek, where rates can start as low as $129.

What truly sets the M Resort apart is the serenity and exclusivity we offer. Groups that once outgrew us are now returning, and new organizations are discovering a compelling alternative in Las Vegas—benefiting from strong airlift, without the congestion of the Las Vegas Strip.

What amenities do you offer?

We offer a full-service resort experience just 15 minutes from both the Las Vegas Strip and Harry Reid International Airport, combining proximity with a sense of exclusivity. Guests enjoy complimentary airport transfers, free self and valet parking, and a setting designed for ease and comfort.

On property, we feature a state-of-the-art casino with the latest games, the Forbes Four-Star Spa Mio, a resort-style pool with outdoor event venues, and seven distinctive dining options. With our expansion, we’re further enhancing these amenities to deliver a seamless, elevated experience for both leisure and group guests.

Learn more about the M Resort and view its ConventionPlanit.com listing.
👉 View Listing

Make Space Before the Season: A Planner’s Guide to Staying Grounded Through the Holidays

For most people, the holidays mean gatherings and gratitude.
For meeting and event professionals, they can also mean go-time—holiday galas, client celebrations, and year-end events all stacked into the calendar.

That’s exactly why October is the perfect time to plan time for yourself. Before the busy season takes over, look ahead and build in small, intentional breaks that will keep you energized through the rush and ready to start the new year refreshed.

Your Guide to Staying Grounded Through the Holiday
Here are three ways you can create space for yourself in your busy holiday calendar
Small Breaks (30 Minutes to 2 Hours)

Treat these as mini recharges, not luxuries. Block time between site visits or calls to take a walk, stretch, or grab coffee without your phone.
A short reset can make the rest of the day more productive—and much calmer.

A Day Away

Really look at your calendar—between November 1 and December 31, is there a single day that could be protected just for you?
Plan now to move work around that day to make it happen. No meetings. No messages. Just a full day to reset and refocus. Protect it early and commit to it as you would any important event.

Weekend Wellness (or Any Two Days Away)

You don’t need a far-off retreat to restore balance. Even two days can feel like a getaway if you plan ahead.
Look at your upcoming schedule—maybe it’s a quiet Sunday/Monday after a full event week or a staycation at a local spa. Book it, block it, and commit to it.

When Plans Change—Because They Might
Let’s be honest—planners are great at scheduling, but life (and clients) can shift priorities. If your personal time gets sidelined, resist the urge to drop it altogether. Instead, treat rescheduling it like you would any other important deliverable.
You’re already an expert problem solver—apply that same skill to finding your next window for rest.
Balance isn’t about perfection; it’s about persistence.

Master Tip: Model Balance for Others
When you prioritize rest, you give your team permission to do the same. Encourage colleagues to plan their own downtime, share this article, or check in with one another as the season ramps up.
Your example might be the reminder someone else needs to take their own pause.

Because the best planners don’t just manage time—they protect it.
Start planning your pause now, so you can greet the new year with energy, creativity, and calm.


The Q&A Advantage: How the Right Questions Lead to Better Decisions

In business, events, and everyday life, the quality of your decisions often comes down to the quality of your questions. Too often, we rush toward answers without first ensuring we’re asking the right questions.

Why Questions Matter

Asking the right questions allows you to see issues from new perspectives, uncover hidden challenges, and explore opportunities you might otherwise miss. Good questions aren’t just about gathering information — they spark dialogue, inspire creative thinking, and open new possibilities.

The Power of Open-Ended Questions

Instead of yes/no queries, open-ended questions encourage detailed responses that reveal valuable context. A simple shift — asking “Why is this important?” or “How can this be approached differently?” — often leads to deeper insights. Phrases like:

  • “Why do you think this is happening?”
  • “How does this affect the outcome?”
  • “Can you explain what success looks like?”

These prompts invite fuller explanations, clarify priorities, and expose opportunities for problem-solving.

Applying the Q&A Advantage

When you hit a roadblock, ask yourself: Am I asking the right questions? This simple reset can transform confusion into clarity. In conversations, negotiations, or decision points, try framing your next step not as an answer, but as a better question.

By developing the skill of asking thoughtful questions, you’ll uncover insights that drive stronger strategies and better results.

Pro Tip: Keep a running list of go-to open-ended questions. Whether it’s “What does success look like?” or “What would you do differently next time?”, these prompts can become a powerful toolkit for better decisions and smarter outcomes.

In Step with Carina Bauer, CEO IMEX Group


by Katherine Markham, CHME, Co-Founder, ConventionPlanit.com

IMEX America returns to Las Vegas from October 6-9, 2025. Ahead of the industry’s major global tradeshow, we discussed current trends and highlights what sets this event apart.

Your dedication to our industry’s development on a global scale is extraordinary. What makes IMEX America so successful?

Our emphasis spans from design to education, prioritizing the advancement of the global industry. We aim to create an environment where individuals want to attend by choice rather than obligation. In collaboration with our partners, we enhance awareness, foster participation, and advance educational opportunities. We even encourage participating planners to bring their RFPs to the tradeshow. This integrated ecosystem fosters professional networking, facilitates business transactions, and provides engaging experiences.

How does IMEX America affect positive changes in our industry?

Values lead the way for long-term impact, with education sessions that focus on topics like mental health and well-being. Experiential sharing and educational tracks prepare future leaders and expose them to various career paths.

What are the takeaways for planners and suppliers?

It’s a one-stop shop basically, bringing together all sectors of our industry in one place. The tradeshow
offers professionals a wide range of global suppliers. And with 25% of international planners present,
meeting professionals can also exchange ideas and innovations with their global peers.

During IMEX America this year, MPI’s keynote speakers are focused on human connection, well-being and macroeconomics. Do you consider this to be a theme for this year? What topics are trending?

Leadership and organizational culture remain central themes, alongside our Talking Point, IMPACT 2.0. Key trends identified at the Frankfurt show last spring included growing attention to artificial intelligence and budgeting, as well as their implications for the workforce. Accordingly, we have incorporated sessions designed to address matters relevant to all participants.

Your association and corporate education tracks offer sessions for every experience level. Can you tell us how the ‘Executive Meeting Forum’ is different?

Yes, it was launched in 2011. It serves 50-60 major corporate meeting professionals who run the global or regional meeting departments of companies with revenues over $100 million, in an afternoon of curated, relevant topics and facilitated conversation.

What is Smart Monday about and who should attend?

This is a dedicated pre-show education day exclusively for meeting professionals, providing an uninterrupted environment for learning. MPI delivers 60% of the educational sessions. The event attracts around 1,500 participants, of which 60% are planners, as well as savvy suppliers.

With 65% of planners with over $1 million in meeting and event business, what are the qualifications for meeting professionals to attend and why?

Planners who organize meetings are eligible to attend the event as buyers. North American planners may be hosted if they arrange meetings both within and beyond North America. International planners as well may be hosted if they hold meetings inside North America.

A reported 95% of students who attended an IMEX-MPI-MCI Future Leaders Forum were more likely to enter the meetings and hospitality industry. Can you elaborate on your success in uncovering and coaching future leaders?

Over the past 20 years we have educated over 5,000 university students across the world as a part of the Future Leaders Forums that take place at IMEX, MPI and other partner events. A recent survey showed that 95% reported feeling welcomed and expressed greater interest in careers in meetings and hospitality as a result of attending. With two decades of mentoring, we actively encourage and support industry career growth.

Risk Mitigation for Conferences: Anticipate Challenges Before They Derail Your Event

Every conference comes with big expectations—networking opportunities, seamless logistics, and memorable experiences. But behind the scenes, even small risks can spiral into major setbacks. Identifying these risks early and preparing for them is the most effective way to protect your investment and ensure smooth execution.

Common Risks to Watch For:
Miscommunication: Inadequate requirements gathering or evolving client expectations can derail planning. Clear documentation and regular check-ins reduce confusion.
External Factors: Market fluctuations, supplier concerns, and geopolitical issues can impact timelines and budgets. Stay agile by building flexibility into contracts and planning.
Missed Deadlines: Inefficient processes or poor communication slow decisions and create bottlenecks. Using project management tools and setting internal milestones can keep teams aligned.
Financial Inaccuracy: Poor cost estimation or lax expense monitoring leads to overruns. Accurate forecasting and routine budget reviews help prevent surprises.
Scope Creep: Expanding objectives beyond the original plan strains resources and pushes deadlines. Establish a clear scope at the start, with a process for approving changes.
Technology Failures: Software glitches or hardware breakdowns can disrupt everything from registration to live presentations. Always have backup systems and support staff ready.
Compliance Issues: Especially in regulated sectors, noncompliance risks fines, delays, and reputational damage. Confirm requirements early and consult legal or compliance experts if needed.

By addressing these risks upfront, you safeguard not just your conference logistics but also attendee satisfaction and long-term client relationships.

Pro Tip: Create a “risk register” early in your planning process. List potential risks, rank them by likelihood and impact, and assign owners who will monitor and respond. Reviewing this register regularly ensures risks are visible, accountable, and manageable before they become full-blown problems.

Decoding the Business Casual Dress Code

“Business casual” can be one of the most confusing dress codes to get right. According to the newly updated Emily Post’s Business Etiquette (2025), today’s professional environments offer so many style options that it’s easy to misjudge the line between too formal and too relaxed.

The key? Strike a balance. Business casual isn’t about dressing down—it’s about dressing intentionally. Unless your organization has a clearly defined policy, let these modern etiquette-inspired guidelines help you navigate your next conference, meeting, or workplace event with confidence.

✅ Consider Wearing:
  • Clean, comfortable shoes such as loafers, flats, or minimal sneakers
  • Thicker t-shirts or knit tops in solid colors (no logos or tie-dye)
  • Dark-wash jeans or tailored pants in fabrics with some stretch
  • Cardigans, quarter-zip sweaters, or simple dresses with classic hemlines
  • Button-down shirts (if untucked, ensure the hem is designed for it)
  • Clothing that’s pressed and put-together to reflect a polished appearance
🚫 Avoid:
  • Flip-flops, overly athletic sneakers, or very high heels
  • Sheer fabrics, visible undergarments, or crop tops
  • Torn jeans, low-rise pants, shorts, or workout clothing
  • Hats worn indoors (unless for cultural or medical reasons)
  • Clothing that is overly tight, too casual, or wrinkled
  • Wearing a tie is not required—but if you do, make sure it complements a business-casual ensemble

PRO TIP:
Business casual is about showing respect—for the event, the people around you, and yourself. When in doubt, elevate your outfit slightly. It’s easier to remove a blazer or jacket than to wish you’d brought one.

What to Wear When You Just Want to Be Comfortable and Casual

Let’s be honest—some days, you just want to feel comfortable. Whether you’re traveling to a conference, working long hours on-site, or attending a casual team meeting, it’s possible to dress in a way that prioritizes comfort without sacrificing professionalism.

The key? Intentional casual. Choose soft, breathable fabrics, structured silhouettes, and clean lines that still reflect your role and respect the environment.

✔️ Smart Casual Staples for Comfort-First Days:
  • Pants with polish: Try elastic-waist trousers, pull-on ankle pants, or ponte-knit pants that look tailored but feel like leggings.
  • Layered looks: Lightweight cardigans, drapey blazers, or zip-up knits offer versatility and ease without looking sloppy.
  • Simple tops: Go for solid-color tees or knits with a classic neckline and heavier-weight fabric—bonus points for a collar or slight detailing.
  • Shoes that move with you: Loafers, minimalist sneakers, or low-profile flats can deliver comfort while keeping your look grounded and intentional.

❌ Still a No (Even If It’s Comfy):

  • Slippers or house shoes
  • Baggy hoodies, worn-out graphic tees
  • Leggings or sweatpants (unless layered smartly under a tunic or jacket)

✨ Final Thought:

Comfort and professionalism aren’t mutually exclusive. With a little planning, you can dress in a way that feels good and sends the right message. Think “Sunday comfort meets Monday polish”—that’s the sweet spot.